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Will was very happy to sell me a car but after that it went downhill rapidly.I arranged for the car to have some warranty repairs done, I even rang the day before to make sure all was well; then drove for 45 mins to get there only to be told there was no workshop availability and I could either leave the car with them for 5 days or return another time. A terrible waste of time, fuel and patience!! And will the next appointment end the same? 😫. Definitely not good customer care.
Purchased a Ford Ecosport automatic, but unfortunately reverse gear failed on my drive home. Phoned Will, and he came out to me straight away with a replacement car while he took the ford to be repaired. After the Ford was repaired, Adam took it home with him to check that all was ok. Very pleased with the car, and very much appreciate the helpful attitude of everyone at the Cinderford branch. Well done Will and your team.
They are nice at the begining but when the car they delivered became undriveable after the first trip,took 6 weeks to get the money back,so be aware
Contacted this dealership 3 times by email, regarding one of their advertised cars. No reply to any of them. Very poor!
Reviewer has confirmed their email address
Overall this has turned into a very serious breach of the Data Protection Act. Upon collecting vehicle all was done to accommodate me. However it turned very serious when I discovered that the previous owner of the Honda CRV personal details was left not only in the paperwork but also on the SATNAV system. When I entered Home it stated Leighton Buzzard!! And I live in Weston Super Mare. Now it has to be noted that I am in breach of the DataProtection Act and being investigated all for just buying a vehicle. Despite leaving messages for Nick King personally he has not yet called me back. The case is now in the hands of the police. Vehicle will also have to be returned to rectify several issues. Never again will I purchase from Nick King Car Sales.
I spoke to Will on the phone about a vehicle went to see him. Such a pleasant person not at all pushy explained things about car sent me out with his young sales person called Tom and he had such a good attitude also.I am coming up to 70 in age and must state it is the best service I have ever had pleasure to do business with them regards Ted
Visited the Nick King Car Sales Cinderford showrooms yesterday and negotiated a purchase with Will Paget and placed a deposit. The next morning my wife and I realised our decision was wrong and the vehicle was not right for us although it was a superb little vehicle.. Spoke to Will who was most understanding and offered to return our deposit. We feel that although we didn't complete the transaction , Will and Adam were 100% professional , friendly and went the ' extra mile ' to make the whole process work. Thank you for your understanding and we will keep you on our favourite companies to deal with list.
Reviewer has confirmed their email address
This is the first time we have purchased a car from Nick King Car Sales. There was a good selection of cars at the Cinderford branch and we ended up buying a Peugeot. The car had been serviced and came with a new MOT with no advisories. The staff there were very friendly and helpful in matching our requirements to find a suitable vehicle. A couple of minor problems were fixed before we bought. We elected to extend the warranty from 3 to 12 months. This was six months ago. In the intervening period the aircon suddenly would not supply cold air. Unable to correct the problem, the car had to be taken to a specialist firm. In the meantime we were provided with the use of another car. The aircon condenser was replaced and all costs covered by the warranty. A month later an intermittent knocking and squeaking noise was heard behind the dashboard. The car was returned again and the fault eventually traced to a failing suspension mount. Again we had the use of a car and there was no charge. On both occasions, the manager Will was very pleasant to deal with and there was no attempt to dismiss these problems. He ensured that we were back on the road as soon as possible. Highly recommended and we will definitely be returning when we upgrade this car.
Reviewer has confirmed their email address
Bought a Mercedes CLK. A few minor issues, which were delt with without any quibbles even though bought in Glos and live in the Forest of dean. All issues were dealt with in Cinderford. Thankyou Alex and the Nick King team.
I'd been looking for a used Skoda Yeti for some time to replace my ageing Octavia. I'd looked briefly at one on-line at the Cinderford dealership, which then sold very quickly, but Will Paget, the manager, had my phone number flagged up as interested in a Yeti and when a suitable price, year and model came up he phoned me, made me a decent offer on my Octavia, as he shrewdly and quickly realised that my not so far getting a fair price for it from anywhere else was what was stopping me taking the plunge, and we arranged to look the Yeti over and have a test drive. I bought it immediately after. Just exactly what I was looking for at the right price. Quite honestly, nothing seems to be too much trouble for Will. He pointed out some minor bodywork flaws in the car which he assured me would be put right (they were), he breezes through the paperwork, arranges the repairs, servicing, MoT, valeting, tax and what-not (all done as promised) and is a very personable and likeable gent. Everything is done that needs to be done and it's done when he says it will be. I couldn't fault any aspect of his handling of my purchase at all. Money well spent I think, and this is from someone who ordinarily views car salesmen with some degree of scepticism. Well done Will.
Reviewer has confirmed their email address
Nick King Car Sales has 2 branches, one based in Gloucester and this one in Cinderford.
If anyone has purchased a car from Nick King Car Sales Cinderford branch then Car Dealer Reviews and all of our website visitors would love to hear about it.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Nick King Car Sales (Cinderford)
Steam Mills Road
Cinderford
Gloucestershire
GL14 3JB
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