What can I say these guys go the extra mile brought a kuga from them good price spotless when I picked it up super helpful even though I turned up about 2 hours early to pick car up . Thank you

The head sales man was rude, immature and arrogant. We wouldn’t visit this dealership again unfortunately. Really unprofessional behaviour which is a shame because there was a lot of cars to look at on site.

Bought a Audi TT cost over £8000, bought in lock down, so not able to view so you have to trust the salesman, asked him on condition of the car, age related marks he said, passenger side alloy wheel curved, also scratches on rear wheel arch, also car vibrates badly at higher speed (65) and up taken to 2 garaged but no definite answer but both agree there is a fault, stay well clear 😡😡

Asked questions regarding the purchase of a vehicle online and what refund policy there was which wasn’t clearly explained – they are just looking for a quick sale. I really liked the car and its pretty rare to find but I wanted my deposit back. So, if you see a vehicle you really like I’m sorry but turn away and find another dealer. I spoke to Tom, who seemed happy to take the deposit but when I asked some questions, he was rude and said “I was a fussy customer”. There are some good reviews on here which I took in accounts and tried to ignore the bad ones but they are just shocking. “Car comes with 12 MOT” that’s great I thought, but they do it themselves and it seems like they overlook some issues. Asked for a copy of the service history and Tom said its “just a book with stickers in it” and seemed reluctant to send it. If the customer service is bad now what will it be like if there was a problem after 2 weeks with the car.

Purchased a Nissan on December 29th 2020 at the Gloucester site and wanted to comment on the service my wife and i received when we met with Thomas who was extremely friendly polite knowledgeable and accommodating to our needs ,Initially we were apprehensive given some of the reviews we read prior to visiting however they were soon removed and wanted to say a huge thank you Just one point i would make the 12 months AA cover that comes as standard should be elaborated on as it is just for one call out a year

We were a little sceptical buying our car as we lived a very long way away and could not inspect the car (hands on) After a asking for a video of the car, we decided to make a deal, a very fair part exchange was agreed and all the arrangments made . From start to finish we were very pleased with the service we received and there was worries at all. The car arrived and we were over the moon with it. I would have no hesitation in recommending this company.

Please do not purchase from these guys, purchased a Ford Fiesta after a few days took it to my garage as it mad strange noises, all springs in dagereous condition my mechanic asked had I seen MOT, checked paper work no MOT in it, he obtained a copy of it and it stated all springs to be changed, they knew that when I picked it up which is why they failed to issue me with copy of MOT ,when confronted with this it became evident what kind of people they are, had to get car finance company involved and then they expected me to return it to them at my cost and time about hour and half each way, then found out on route cigarette port didn't work couldnt charge my sat nav, after purchasing new cable thinking it was that, got the dirtiest car to use with extortionate insurance.,had massive trouble getting them to return the car them saying I had to collect it, again had to get finance company involved,.no hands free as stated in advert, had to argue for that, Since this incident I have had to change diesel injector things and have since had a dreadful smell of diesel in the car which cannot be traced, tried two garages, I cannot take my grandchild in the car because of this, no spare wheel in boot, then went to get new tyres, locking wheelnut, useless. I am getting rid of this at a great loss to me. SO PLEASE BE AWARE