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I've just bought a Land Rover Freelander from NJW Car Sales and things couldn't have gone smoother. The vehicle was exactly as described in the advertisement, all paperwork present and correct and delivered a day ahead of the agreed timescale. Full manufacturers service record promised and evidenced in the paperwork. The price was extremely competitive too! I dealt with Nigel and he couldn't have been more polite or helpful from start to finish, communication was great with phone calls returned at the times agreed. I would certainly buy here again and recommend the company to others
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Avoid NJW Car Sales at all costs !!! He puts vehicles on his forecourt still with REMAINING FINANCE ON THEM (totally illegal) Takes deposits then won't refund after purchaser does a finance check. Says he put new discs and pads on vehicle as a GOOD WILL gesture when it was never asked for then tries to justify withholding a deposit to pay for it. Elgin TRADING STANDARDS will be informed along with The Northern Scot newspaper and Rogue Traders DO NOT BUY A VEHICLE FROM HERE !!!!!
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Staff from NJW Car Sales in response to Avoid !!!
To be very clear there was no finance on this vehicle as yes it is illegal for us to sell vehicles on finance!! You left a £250 deposit on the vehicle and stated you wanted it sign written, hand free phone kit, new wheel trims which was all done for you! Then to be told you could Not raise the funds for the vehicle! It cost us a total of £585 plus vat then had to pay to have sign writing removed for resale so that is why no deposit was returned !
Feb 2017, I visited NJW Car Sales to look at a £5,500 car that was advertised on Gumtree. I dealt with Nigel who I assume is the owner of the small, used car lot. All I can say, is that this guy has a serious attitude problem. He spoke to me in a condescending and aggressive manner (as reported by others) when I raised some questions about the car, for example missing service stamps, even though it was advertised as having FSH. In general a thoroughly unpleasant character, and even though I quite liked the car I walked away from it due to the shoddy treatment I received from Nigel. Do yourself a favour and avoid this place.
I would recommend this dealership! The whole process was as smooth as silk. I purchased a Mitsubishi L200 form here back in August. The dealer provided me with a full tank of diesel and up to now I have had no issues with the car. It was a very good price.
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I bought a £5000 car in 2012 and at the time I was told it had a full service history, however after V5 was signed only part of service was included. I then took the car for a check up at main dealer only to be told it was not fit for the road and would cost £1700 to fix problems. NJW Car Sales were not interested in helping, even trading standards in Inverness would not help. The reason being was I was on my own when I bought the car and could not prove what was said between me and NJW Car Sales. They also don't take any kind of credit card and this I suspect is because you can claim your credit card supplier if anything goes wrong. They only take cash or bank transfer. I do not recommend NJW Car Sales.
Without going into too much detail the car was sold to us with a significant fault which caused a minor accident. The dealer has since refused point blank to fix the body work caused by the fault. On the occasions when my wife has spoken to the dealership they were very patronising. I definitely wouldn't recommend NJW Car Sales.
Reviewer has confirmed their email address
Staff from NJW Car Sales in response to poor service at NJW Car Sales
Going by what your wife said to us, she forgot to apply the handbrake and the car rolled backwards down a hill into a tree. We are not to blame at all for what happened.
NJW Car Sales is an Independent dealership that is based in Elgin. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 12 | |
Very Good | 0 | |
Average | 0 | |
Poor | 0 | |
Terrible | 4 |
NJW Car Sales
Pinefield Parade
Elgin
Moray
IV30 6AG
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