Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


16 reviews from our car dealer reviews community
Leave a review for NJW Car Sales
Leave a review

16 reviews from our car dealer reviews community

Leave a review for NJW Car Sales
Leave a review
"Couldn't have asked for better service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just bought a Land Rover Freelander from NJW Car Sales and things couldn't have gone smoother. The vehicle was exactly as described in the advertisement, all paperwork present and correct and delivered a day ahead of the agreed timescale. Full manufacturers service record promised and evidenced in the paperwork. The price was extremely competitive too! I dealt with Nigel and he couldn't have been more polite or helpful from start to finish, communication was great with phone calls returned at the times agreed. I would certainly buy here again and recommend the company to others

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Avoid !!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid NJW Car Sales at all costs !!! He puts vehicles on his forecourt still with REMAINING FINANCE ON THEM (totally illegal) Takes deposits then won't refund after purchaser does a finance check. Says he put new discs and pads on vehicle as a GOOD WILL gesture when it was never asked for then tries to justify withholding a deposit to pay for it. Elgin TRADING STANDARDS will be informed along with The Northern Scot newspaper and Rogue Traders DO NOT BUY A VEHICLE FROM HERE !!!!!

Get Car Finance

Reviewer has confirmed their email address

+10 Found this review helpful

Staff from NJW Car Sales in response to Avoid !!!

To be very clear there was no finance on this vehicle as yes it is illegal for us to sell vehicles on finance!! You left a £250 deposit on the vehicle and stated you wanted it sign written, hand free phone kit, new wheel trims which was all done for you! Then to be told you could Not raise the funds for the vehicle! It cost us a total of £585 plus vat then had to pay to have sign writing removed for resale so that is why no deposit was returned !

"NJW Car Sales - avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Feb 2017, I visited NJW Car Sales to look at a £5,500 car that was advertised on Gumtree. I dealt with Nigel who I assume is the owner of the small, used car lot. All I can say, is that this guy has a serious attitude problem. He spoke to me in a condescending and aggressive manner (as reported by others) when I raised some questions about the car, for example missing service stamps, even though it was advertised as having FSH. In general a thoroughly unpleasant character, and even though I quite liked the car I walked away from it due to the shoddy treatment I received from Nigel. Do yourself a favour and avoid this place.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very satisfied"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend this dealership! The whole process was as smooth as silk. I purchased a Mitsubishi L200 form here back in August. The dealer provided me with a full tank of diesel and up to now I have had no issues with the car. It was a very good price.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"extremely unhappy with NJW Car Sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a £5000 car in 2012 and at the time I was told it had a full service history, however after V5 was signed only part of service was included. I then took the car for a check up at main dealer only to be told it was not fit for the road and would cost £1700 to fix problems. NJW Car Sales were not interested in helping, even trading standards in Inverness would not help. The reason being was I was on my own when I bought the car and could not prove what was said between me and NJW Car Sales. They also don't take any kind of credit card and this I suspect is because you can claim your credit card supplier if anything goes wrong. They only take cash or bank transfer. I do not recommend NJW Car Sales.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"poor service at NJW Car Sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without going into too much detail the car was sold to us with a significant fault which caused a minor accident. The dealer has since refused point blank to fix the body work caused by the fault. On the occasions when my wife has spoken to the dealership they were very patronising. I definitely wouldn't recommend NJW Car Sales.

Get Car Finance

Reviewer has confirmed their email address

+7 Found this review helpful

Staff from NJW Car Sales in response to poor service at NJW Car Sales

Going by what your wife said to us, she forgot to apply the handbrake and the car rolled backwards down a hill into a tree. We are not to blame at all for what happened.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

NJW Car Sales is an Independent dealership that is based in Elgin. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
0
Poor
0
Terrible
4

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    NJW Car Sales
    Pinefield Parade
    Elgin
    Moray
    IV30 6AG

    Get in touch

    01343 548866
    http://www.njwcarsales.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About NJW Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more