28% Reviews
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91% Recommend
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479 reviews from our car dealer reviews community
Leave a review for North West Autos Blackburn
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479 reviews from our car dealer reviews community

Leave a review for North West Autos Blackburn
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"Bought a car from North West Autos"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled out to look at the car advertised and found ourselves looking at lots of cars as North West Autos had lots of great cars at good prices. The staff let us take our time to view the cars and most importantly the one we went to see. After chatting to Jimmy and the guys who where all really friendly and helpful we put a deposit on the car. The car then went for a fresh MOT and full service, Habash kept in touch through the week and everyone was friendly and helpful 😊 Car was delivered to our house and we are very happy 👍 🚘 great car, great service thank you

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+23 Found this review helpful
"Ford Focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

where should I start from an amazing team, especially Bash, who made us feel at home and answered every question we had about the car. Many thanks to Bash and his team for making us feel welcome, and if I were to buy another car, I would definitely come here.

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+28 Found this review helpful
"OK till they get your money, "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW from NWA. Got to the showroom at 12.30 pm, after a 5 hour train ride from South Wales, I was expecting to pick the car up and drive home hoping to get home around 7 ish. When I arrived there they told me my car was still on the ramp needing a part fitting to it. Then after 6 hours waiting in the office my car was ready. Realy took the enjoyment out of picking up a new car, got home at 12.30am, the only good thing is that the car is great

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+3 Found this review helpful
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"Fantastic helpful service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This morning North west autos have been very helpful with my car purchase. Bash, Jimmy and Pat have collectively helped me with my purchase. Happy with service, warranty and advice. Thankyou .

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+9 Found this review helpful
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"Great choice of cars, very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb. I called in on the off chance and came out with a great car. Everything was explained to me about the deal very thoroughly and there was no rush or pressure despite the fact that they were busy. Very impressed ,and the car is superb too.

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+7 Found this review helpful
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased white Mercedes c class spot on immaculate lovely drive .lovely man who I dealt with thank you

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+14 Found this review helpful
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"3rd car purchased"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience

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+11 Found this review helpful
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"Honda jazz purchase."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our first time at north west autos. We were looked after by Bash who was calm, polite and most importantly for us not pushy. We found the experience of purchasing ftom north west autos smooth and hassle free.

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+12 Found this review helpful
"Crap"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t buy off these people they rip u off to fuck I traded my car in against a zafira which they told me it had all jobs done on it which was bullshit after only having it for a week I found it needed about 10 jobs doing took it back n got ripped off with my refund and was told that I couldn’t even have my car back they told me I could only have a refund of what I paid for the zafira who was £2000 grand and when I took it back they said they taking off the £2000 pound £1.75 a mile however many miles I had done and took off me £187.50 apparently which was a load of shit also took £100 for valeting and £150 for admin fees then I had to wait I don’t know how long for my refund and only got £1300 back out of £2000 so don’t use these robbing fuckers cos u will get ripped off

Zaahir in response to Crap

I've brought two cars from North West Autos and all work was done as stated and to the highest standards. I noticed a slow puncture within a few days on my purchase, spoke to Bash and he sorted the issue out straight away. These a nicest guys you could ever deal with. Purchase your next car without hesitation!!!

Reece from North West Autos Blackburn in response to Crap

Good afternoon, We are truly sorry for the whole situation, we accepted your return due to a few minor faults which occurred after purchase, you had an issue with your exhaust and a central door locking motor, we were fair and only deducted a small amount for what we are legally aloud to do and both parties agreed on. We deducted for fair usage, damage to the car and a full valet, as the car was returned to us in a very poor condition. Your P/X was sold before you requested for a refund, hence that wasn't available, but we gave you back all the monies for that. A payment was made to you on the day that you returned the documents. We are struggling to understand why your feedback is so harsh and negative.

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"Very poor after sale. Use at your peril."
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Give loads of attention to you when selling a car, like bees round a honey pot but go back with a fault and put you through great inconvenience. Every time leaving you waiting in the showroom until you make a fuss. Very show repairs taking weeks for what should be routine and so on. When I bought a car they hadn't repaired three faults they said they were going to repair after having the car a week before I was to collect. Had to take it back for a further week. A month or so later the repair on a wiring loom came back. You can see how this goes!

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+16 Found this review helpful
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Dealership Information

About North West Autos Blackburn

Leading Used Car Dealer in Blackburn, Lancashire


We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.

We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.

Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
479 reviews4.7 out of 5 stars — Rated Excellent
Excellent
431
Very Good
16
Average
2
Poor
6
Terrible
24

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    Contact Information

    Address

    North West Autos Blackburn
    24 -26 Canterbury Street
    Blackburn
    Blackburn with Darwen
    BB2 2HP

    Get in touch

    01254 658760
    http://www.northwestautomobilesltd.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 11:00 - 16:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About North West Autos Blackburn

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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