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Excellent customer service would highly recommend.
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Really professional and friendly service
4th car bought from here, good and reliable
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Went to view a Freelander at North West Autos, I got the keys really quickly had some questions answered and was left to have a good look. I had a look through the paper work in the car and noticed some missing service history so I asked Pat if they had any more paper work and she soon found some more service history for the vehicle. This then confirmed to me that this car was for me so she had a look at my part exchange and after Cam had a quick drive they gave me a very good price for it, they worked with me as best as they possibly could. Pat then sorted out the finance, once this was approved I asked if I could take the car for a quick test drive just to be 100% sure and she quickly got the car ready for me. Once I got back I put a deposit on the car and Pat let me know it would be ready at the end of the week! The next day there was a minor issue with the finance company being awkward but Pat soon had a solution and we sorted everything over the phone, I then got notified on the Friday of that week that the car was ready and I went to collect it on Saturday. I arrived to collect my car and everything was going great until my old cars Coolant tank chose that moment to fail and all of the Coolant went all over NWA’s floor. Cam was fantastic and showed me what was going on and calm me down, he explained he was going to have his mechanics check the car properly and see if it was something minor. After they checked the car over Cam then came to tell me he was still happy to go ahead with the Deal, I was astounded as I am sure any other garage would not have taken the time to properly assess the car and would simply have called the deal off. Pat then proceed to complete the hand over and soon got me into my new car. I highly recommend North West Autos and cannot thank Pat and Cam enough, you simply cannot ask for a better service. I hope I can come back and buy again in the future! :)
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Brilliant service, friendly staff. Kept up date with what was happening. Would recommend North West Autos.
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Excellent sales team. Part ex my old vehicle for a freelander. Small issue with steering upon collection which was rectified by the workshop.
Happy with the service Patrice was very helpful from the start to finish helped me all the way drove from Scotland, would recommend to anyone
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 431 | |
| Very Good | 16 | |
| Average | 2 | |
| Poor | 6 | |
| Terrible | 24 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
Blackburn with Darwen
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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