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What they won't tell you if purchasing a Mazda. If it is a 2.2litre diesel Skyactive. They have major flaws in the Carbon build up. I took a service plan out to avoid any unexpected costs which are tailored to my vehicle. However it appears it is a case by case basis. They tried charging me £1313 for a full carbon clean and never allowed any discretion. Please lookup reviews on these engines before you buy, as it would appear every 10k miles you do, you should be doing this said carbon clean, especially when driving around town, city. I will have this posted on everywhere possible to make sure no one else makes the same mistake. Please please please. Avoid this garage/brand. My solicitor is now on the case as this is a known problem when sold and they do nothing to protect you from it.
Reviewer has confirmed their email address
I’ve bought my second car in Mazda Northampton, salesman Robert Crisp, very professional, knowledgeable and friendly. Their team are amazingly helpful and friendly. Definitely would go back buy another car in the future.
Rob Crisp the salesman was very helpful.
Reviewer has confirmed their email address
Front springs replaced on my MX5 and the new ones have put the front ride height out of spec - greater than 400mm from wheel centre to wheel arch. Despite taking the car there since it was new (from them) and on this occasion for other suspension repairs - the outcome was totally unsatisfactory. I asked them to rectify the ride height, and nothing was done. They didn’t seem to comprehend that there was a problem and they told me they’d measured the height and it was all good. Got home and measured it again and it’s still over 400mm. No other MX5 I’ve seen looks quite as ridiculous as how they’ve made this car look. I even showed them one they had for sale as a comparison to demonstrate the difference and they still insisted mine was fine, lol. Not sure I’d trust them again.
Reviewer has confirmed their email address
Absolutely top dealership. Great prices and very well presented cars. I travelled over 3 hours and the car was exactly as described “like new” Jack and David were really great to deal with. Easy, helpful and very reasonable indeed. My daughter travelled down the next day and the handover was perfect. One of the best deals I’ve ever experienced. Thanks Jack, great job and a pleasure to meet you. Gordon B
great service really friendly team Oliver was very helpfully and organized a real pleasure to deal with explained everything in detail, the valet of the vehicle was superb Great place to buy car
Reviewer has confirmed their email address
I visited Northampton Mazda last week to look at a new MX5 and was blown away by just how helpful Ollie and his manager, Anand, were. It was an absolute pleasure buying a car from them. And the way i was treated, and the car presented, upon collection was something i've never experienced before, and i've been driving and buying cars, for over 40 years
Reviewer has confirmed their email address
We had a very professional and friendly meeting regarding buying a new vehicle. I have been a customer of this dealership for many years and have always been very well looked after.
Reviewer has confirmed their email address
When I bought my car from Northampton Motors I didn't have any problems at all, everything ran smoothly. The dealer was helpful and the car was clean and exactly as described. I would definitely recommend the dealership to family and friends.
Reviewer has confirmed their email address
Northampton Motors Mazda is an Independent dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Northampton Motors Mazda
Riverside Retail Park Fortune Close
Northampton
Northamptonshire
NN3 9HZ
Mon | 08:30 - 18:00 |
Tue | 08:30 - 18:00 |
Wed | 08:30 - 18:00 |
Thu | 08:30 - 18:00 |
Fri | 08:30 - 18:00 |
Sat | 08:30 - 17:00 |
Sun | 11:00 - 16:00 |
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