A part was missing when my Peugeot was published I informed sales Samuel Cook he listened to my problem about the part assured me it would be replaced apologised on behalf of the company kept myself informed and part arrived a Delightful member polite member of staff I will recommend willingly the company to all l people I know .

had our Peugeot 108 into Norton Way Peugeot for the clutch to be looked at but they never took the gearbox out even though that we had given them permission to take it out and now they are in denial that they had it in and had no paperwork for the work they had done to it disgusting from a car dealership.

Absolutely dreadful Customer Service, Poor/Lack of Communication, regret purchasing my car from Norton Way Peugeot. Purchased a car at the beginning of February and to this day, it has been back to them and they have kept it for approx 14 days. The communication between staff and managers was either bare minimum or none whatsoever! Took months to finally get the car sorted, after I spent the majority of my time chasing them as they would not bother contacting me. After asking to speak to the next manager up, dealt with by numerous people, until I came into contact with the General Manager. WOW, as the general manager his attitude and service was absolutely disgusting. Never have I ever been made to feel so little or unimportant by someone as he made me feel. Not once did he even offer to listen to me or even apologise for the inconvenience caused. His attitude was disgusting, the service has been so poor, would never advise anyone to visit Norton Way Peugeot.

Prompt efficient service with a smile, from both the manager at Norton Way Peugeot and particularly Charlie in sales, very helpful good guy, knowledge a bit limited but ok to us, could not have done more. I have one moan, the car I purchased was advertised as having radio/cd player, unfortunately not correct and I would have thought a dealer would not make a mistake like that, I was told when I called that they do not fit CD players any longer, why have it in add then.

My wife and I both purchased a car from Norton Way Peugeot on the same day. My car a Peugeot 308 has not been right since October. The dealership does not answer e mails phone calls or even when you call in you just get fobbed off. Steer well clear of this bunch of amateurs

Looked online for a Just add fuel deal then went to get it in person. I must have looked like an easy mark as they quoted me £50 higher than the online offer. They claimed that they didn't know about it and then nearly matched the offer. I refuse to believe that they didn't know about one of only 7 online offers on one of only 4 show room models. Had I not checked online first I may have been out of pocket by £50pcm x36 . So were they ripping me off or are they too lazy to keep track of the main company offers and prices? Buyer beware.