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The customer facing sales guys seemed lovely and helpful, but the mechanical work is terrible. The car is supposed to have had a full service before you receive it, but mine was low on engine oil, coolant, brake fluid and windscreen washer. In fact, I’ve had to pay a local mechanic to flush out the entire coolant system, as it was just all rust. I got a flat tyre the day after collecting it, and found all tyres were under inflated. I had to take the car back during warranty to get a noise fixed that apparently was coming from the exhaust. The mechanic didn’t fix it properly the first time, so I had to go back a second time. On that second visit, the mechanic amazingly added engine oil… but overfilled it. Exhaust starting making a huge noise the other day. I took it to my local mechanic who’s just sent me a photo of a hole in the exhaust that had been bodged with filler. The filler had come loose, causing the noise. So basically, when this problem arose while the car was under warranty, Nottinghamcar.com put filler on the exhaust so they didn’t have to pay for a new one. And now I’m having to pay to get it fixed properly as I’m just out of the warranty period. Absolute scammers.
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Be very careful if you buy a car here check everything because they're not interested in helping once you've bought it. They just fob you off with excuse after excuse. So make sure you check every detail don't rush in.
The people ran by a mr Sumner are as dishonest as they come. They cheat. Don't deal with them.
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Where do I start ? Had my dream car from nottingham.com on finance was as described in the advertising apart from a small crack in the windscreen. The staff were really helpful while I was there and even gave me 12 months tax on it . Within 20 minutes of me driving back home to Birmingham on the M1 the car started shaking violently and smoke started coming from the engine. I'd just managed to make it to the hard shoulder and there was a almighty bang under the engine. I phoned up Nottingham car .com explained my situation and they asked me if I was in the AA. I said are you joking,it's your responsibility as you've just sold me a car that's supposed to have had a full service and was a 2016 with only 72k miles on the clock this shouldn't have happened. Consequently they arranged a truck to collect the vehicle which took over 2 hours to arrive. When I eventually arrived at the dealership they were just closing up. I went mad at them as you can imagine but I felt I was well within my rights. I asked them about the service on the jeep Cherokee registration rez3900 and they said they didn't have there own mechanics and outsourced to a third party. I then asked as them as a courtesy for my trouble they could pay for me to get back to Birmingham of which they replied we don't have provisions for that and the best they could do was drop me at the train station. As it turned out I had to call someone from home to come back to Nottingham to pick me up which cost me more money. The next day I decided I wanted a full refund and after a few days all monies were returned to me . The staff were a bit matter of fact they did there best i guess but have left me with a terrible experience of my first venture into car finance.
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We were looking for a Vauxhall Corsa. We rang and spoke to Will who arranged to bring the car from storage for when we arrived. Car was ready to test drive. Will was very knowledgeable and talked us through all the controls. Arranged a date and time to pick the car up. The car was ready, fully valeted and all documents available. Would recommend this company to anyone. When you ring up, ask for Will.
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So happy with my new car! The guys were really helpful and had the car ready for me to collect in just a few days. Good experience all round. Would recommend!
Brilliant service from the gentlemen in the office and the variety of the cars is more than you can ask for.
Shopping Videos Images Maps News Books Flights Finance All filters Feedback Tools Did you mean: nottingham car reviews NottinghamCar.Com 3.9 (224) Used car dealer in Nottingham, England ‧ Closed OverviewReviewsUsed carsPhotosAbout Reviews from the web Car Dealer Reviews 2.5/5 30 reviews Auto Trader 4.8/5 263 votes Facebook 4.2/5 47 votes Google review summary Reviews aren't verified 3.9 (224) Reviews Allprice 22 pressure 15 test drive 14 MOT 8 +6 Sort by Most relevant Newest Highest Lowest Col Ess 1 review just now NEW I have purchased a vehicle from here that has a faulty gearbox. After returning the vehicle, I received prevarication and excuses. …More Ewador 2 reviews·3 photos a month ago Customer service is worse than bad. The staff cannot answer questions about cars. The car I bought in the description had information that it had parking sensors, 5 it did not have them. When I asked the staff about it, I heard that the …More armanis riauka 1 review 2 days ago NEW Came down to the show room to buy a new car for my wife, I told them what I’m looking for in an ideal car and they pointed me in the right direction, after reviewing the car and going for a test drive we purchased the vehicle straight away as we was very pleased, definitely buying from them again 👍🏻 Ian Potter 2 reviews·1 photo 2 months ago Had this car for two weeks. The fuel gauge stopped working. So I rang them. They had my car for 5 days. But didn't look at at it .had to ring them to find out what was happening with the car .they told me to pick the car up .Still fuel gauge not working 😕 Photo 1 in review by Ian Potter 1 NottinghamCar.Com (owner) 2 months ago Hi Ian, We take all of our customer feedback extremely seriously and are very upset to see that you have given us a 1 star review. Especially given you are a repeat customer and have previously given us 5 star reviews. We are sorry that you have had a problem with the fuel gauge on your car. You did bring it back to us, but unfortunately the fault was not present at the time. Both members of the sales team and our mechanics drove the vehicle, but were unable to replicate the fault with the gauge. The reason we had the car for the 5 days was because we were hoping the fault would appear when we reinspected it each day, so that we could work to fix it. We are disappointed that you have accused us of not looking at the vehicle at all, when at least three different members of staff took time to drive and inspect the car. Whilst we have a talented network of mechanics, they are unable to fix faults that are not apparent at the time of inspection. We asked that you collected the vehicle and notified us if the fault reappeared, but we did not hear back from you… We are a small independent business, we work extremely hard and online reputation is important to us. We are very upset that you feel like the way we approached this issue deserved a 1 star review, and would ask that you get in touch with us directly now that the fault is present, so that we can work to resolve the fault to your satisfaction. Kind regards Laura Car Dealer Reviews https://www.cardealerreviews.co.uk › ... Nottingham Car.com Read 30 customer reviews for Nottingham Car.com in Nottingham, sellers of new and used cars, with an average rating of 2.5/5 stars. 2.5 (30) Trustpilot https://uk.trustpilot.com › review Read Customer Service Reviews of nottinghamcar.com 15 Mar 2022 — 2 people have already reviewed Nottinghamcar. Read about their experiences and share your own! 3.1 (2) Nottingham Car https://www.nottinghamcar.com › te... Testimonials & Customers reviews for NottinghamCar.com Excellent service from start to finish. Good quality, well priced cars, extremely professional, cars cleaned and to a high spec. The sales team are friendly, ... Auto Trader https://www.autotrader.co.uk › notti... Nottingham Car.Com Browse all current Nottingham Car.Com vehicles for sale. View contact details, customer reviews, services offered and more on Nottingham Car.Com. 4.8 (263) · £2,291 - £137,495 Facebook https://m.facebook.com › Nottingha... NottinghamCar.Com NottinghamCar.Com, Nottingham, United Kingdom. 5251 likes. ... nottinghamcar.com. . Rating · 4.2 (75 reviews). NottinghamCar.Com. 20 Jun 2023 · . 4.2 (47) Deskjock https://deskjock.reviews › nottingha... NottinghamCar.com would love your feedback NottinghamCar.com. 4.8 Rating • 113 Reviews ... Difficult to give a more in-depth review as the process was seamless but I did not feel a valued customer. 4.8 (113) Deskjock https://deskjock.reviews › user_revi... Customer review of NottinghamCar.com by 'Elisha Johnson' NottinghamCar.com. 4.8 Rating • 113 Reviews. 1 2 3 4 5. Regit https://www.regit.cars › car-dealers NottinghamCar.com - Dealership in Nottingham at NG23GQ All about NottinghamCar.com used car dealer, located in Nottingham at NG23GQ , used vehicles in stock, location and reviews. Find your next car with us. 1.0 (1) eBay Motors Pro https://showroom.ebaymotorspro.co.uk › ... NottinghamCar.com - Used AUTOMOBILE Sales ... NottinghamCar.com is a used automobile dealer that sells used automobiles in Nottingham. For used automobile sales in Nottingham Nottinghamshire with used ... Yell https://www.yell.com › biz › nottin... nottinghamcar.com, Nottingham | Used Car Dealers Find nottinghamcar.com in Nottingham, NG2. Get contact details, videos, photos, opening times and ... Logo of Nottinghamcar.com. (0 Ratings). Write a review ... Col Ess 1 review just now NEW I have purchased a vehicle from here that has a faulty gearbox. After returning the vehicle, I received prevarication and excuses. The vehicle was returned to me, unrepaired, untouched, with the same fault. I read your past reviews with interest. I cannot fail to note that you appear to deny responsibility, blame the customer, or have a director treat the customer rudely. In one case, a customer is accused of running a vehicle you supposedly serviced, without oil! Noting past reviews of faulty vehicles you have sold, and the obligation to refund/replace/repair within a reasonable period of time, without any cost to the customer and without causing them significant inconvenience. What is your businesses definition of a reasonable period of time for a refund/replacement/repair? If the customer needs to use the car for family, or work, how do you decide the inconvenience and the lack of a courtesy care causes if a car is returned to you? How long do you regard as a significant inconvenience? I believe you're answer, or lack of, will be informational to both past and future customers. You appear to have total disregard, and respect for any customer you have sold a faulty vehicle. THINK BEFORE PURCHASING A VEHICLE HERE!
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Stephanie Dowse in response to Buyer beware
Hi I am currently taking this company to court and just wondered if you would mind giving me the details behind why you left this review? Many thanks in advance
From start to finish the service was unmatched. I left a deposit over the phone, travelled to see the vehicle and it was as advertised. The staff were patient with me throughout the whole process and were not pushy at all. After this I was assisted with taxing the vehicle and I was on my way. Currently 2 and a half months in to owning the vehicle and it hasn’t missed a beat.
Where do i start? i payed a deposit for a van over the phone and was going to drive 2 and a half hours to go collect it. Day before they ring me to tell me the clutch has gone and that they will now have to up the price. They upped the price of the van by 600. I went and bought the van still and ever since have had so many problems. Within 30 days the engine mount snaps on the van whilst driving. They made me pay to get the van recovered back up there. Then i had to make another 2 and a half hour trip back up there to collect it. Then about 3 months into owning the van the engine started losing water and overheated. Instantly stopped driving and got a auto mechanic out and was told the head gasket has gone and that there was evidence of sealant present. Meaning that someone was aware of this issue and made a dodgy attempt to temporarily fix it. I have contacted Nottingham car by email and recorded letter to which i have had no response. This vehicle was not fit for purpose and i am now having to take this further and go to court. I am 18 years of age and cant believe a big company like this would leave me in the dirt.
Nottinghamcar.com are a used car dealership based in Meadow Lane, Nottingham. Over 70 cars are currently in stock from manufacturers including Audi, Ford, Alfa Romeo and more. This dealership also buys cars for cash and provides a variety of services including warranties, part exchanges and finance plans. This dealership is open 7 days a week with alternative viewing times available by appointment.
Car Dealer Reviews would love to hear from any previous customers of Nottingham Car.com, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Nottingham Car.com
Meadow Lane
Nottingham
NG2 3HQ
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