Oakwood motor company are the worst company we’ve ever dealt with. love the car but the car we sold to them hadn’t had the details changed so five weeks after we bought our car we got a fine from the sold car for her husband parking in Scotland and we haven’t been to Scotland. I’ve been ringing and emailing them. We tried ringing them. Spoke to the manager who said he would sort it all out and ring me back but never rang me back. Don’t respond to emails absolutely disgusting. Now it seems they have blocked me. I’m disabled and currently having to fight the bailiffs over this. If the garage had rung the new owner of our old car, all of this could’ve been sorted out, but they just would not do anything at all. I would never ever recommend this car company.

Great experience from start to finish,looked after by Rob and Dean. Got the car I wanted at a price I couldn’t grumble about,helpful quick and very efficient. Would recommend and use again myself in the future . Thankyou Oakwood

Olivia was very helpful and kept me informed as the sale went through

Really easy car purchase, Olivia went out of her way to help us find the right car, she wasn't pushy and the whole process was much better than expected.

Great service from the outset The sales team helped me find exactly the car I was looking for for the right price Demi help tosort out the finance and arranged everything for me to collect the car

Fabulous from start to finish ; car ready when I needed it to be , smooth transaction everything explained in a clear and transparent manner . Special mention to Olivia for her professionalism 10/10

The level of customer service I recently experienced at your dealership. During my visit, I found the staff to be unhelpful and dismissive when I asked for assistance. My questions were not addressed properly, and the overall attitude from the staff member I spoke with was unprofessional. As a customer, this left me feeling frustrated and undervalued. I believe that additional customer service training for staff would greatly improve the experience for customers and help prevent situations like this in the future. Professional communication, attentiveness, and respect are essential when dealing with customers. I hope you will take this feedback seriously and review your staff training procedures. I would appreciate a response outlining what steps will be taken to address this issue. Thank you for your attention to this matter.

Went to look at a car bought it was totally hassle free My salesman Andy was easy to talk too and helped every step of the way

Great service from start to finish vehicle was ready in one day