Fabulous service from Oakwood friendly happy staff, quick service and all with a smile & even a bunch of flowers on pick up day ❤️

Recently bought a car from them on PCP Not the best of service at first but I must admit they rang me back a few times and I did get a good deal in the end Amy is a lovely girl I must say and very helpful

Had a seamless experience with Diana and Paul at Oakwood Motors when purchasing my new car. They also ensured my new car was up to standard and had no issues and their customer service was exceptionally outstanding. Would highly recommend

What a bunch of chuffing Wombles! Seriously, my cat could’ve done a better job. My advice, check everything they say or do as it’s probably untrue. Your new electric car is fully charged. No, it wasn’t. I just taxed your car online, it’s good to go. No, he didn’t. Left me driving 50 miles home in an electric car with barely any charge, no tax and because it wasn’t taxed, no breakdown cover or insurance. Complain? They aren’t registered with The Motor Ombudsman. No surprise there. My only choice as they’re too busy wombling to answer my emails is the Small Claims Court which I am currently doing. Go somewhere else to buy a car if you’ve got any sense, save yourself a lot of mither and money.

Initially, everything seemed great and friendly, which led me to place a £100 deposit on a vehicle (BMW i3). However, as days passed, I became increasingly concerned when Oakwood Motor Company ignored what I’d consider simple but important questions. I asked about key details, such as: The length and coverage of their warranty Whether the outstanding finance (found through an HPI check) would be cleared Whether any items were missing from the car The mileage discrepancy between their advertisement and the MOT These questions went unanswered, which significantly eroded my confidence in the purchase. As a result, I decided not to proceed with buying the car—no hard feelings, or so I thought. However, what happened to my deposit? Ten days passed with no refund or response. I then sent a formal email requesting a reply within seven days and confirmation of my refund—a perfectly reasonable request. Yet, I still received no response. At this point, I felt I had no choice but to leave this review. Bottom Line: The car was not as advertised, and Oakwood Motor Company has refused to respond to emails or return my deposit. I won’t tell people where to shop for their cars, but this was my experience. P.S. The car is still for sale, mileage discrepancy and all!

Sam Chapman was my contact from start to finish when purchasing my MG KS I received videos of the car an accurate description Very happy with this salesman’s service He is a credit to Oakwood who I will use in the future

Absolutely brilliant service from start to finish. Steve and Kerri were amazing went through everything which we needed to know and any problems it was dealt with efficiently. Would definitely recommend to family and friends.

We love the 2 cars but were disappointed that phone calls are not returned and issues resolved in a timely way. Despite paying over £37000 cash, there wasn’t any petrol in either car! Apparently if we had taken finance out we would have been given full tanks each. I think that’s very poor customer service. The locking wheel nut has also been misplaced during the prep time and they can’t find it and haven’t returned 2 phone calls.