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I brought a ford Galaxy from this gorge a few months ago the only good thing about it was that it started first time every time but that's as far as it goes the car was up for £980 I managed to haggle him down to £940 because of the age related marks, in all the excitement I left behind the paperwork for the car receipt and some service history and past mot certificate as once I realised I called and was told that he would send it all the next day , still to this day I haven't received this paperwork. Now problems with the car that wasn't visible on the test drive after having the car 4months and only doing a few hundred miles the gear linkage went paid £300 to get that sorted and now 2months after that the clutch and flywheel have gone that's £1000 to get fixed more than the car is worth . My point I'm trying to make is don't go here to buy a car i would look elsewhere as they are very unhelpful on the phone and in person didn't seem to care who I was and the fact I was spending money there and after my first problem he said that I didn't ha ve a leg to stand on because he gave us a 3month parts guarantee and that I didn't have a receipt because he didn't send it when I was told he would
This car seller is not as advertised. Do not expect the lush green backdrop as per website. In reality it's a dirty, old workshop at best. Of the 3 cars that I expressed an interest in they were either "not ready" or parked so obnoxiously that access to even look inside was impossible. Neither of the 2 staff were helpful in the slightest even when we showed a liking to a family vehicle. That said, if you are looking for a high performance hatch back and wish to crank the bonnet and rev it to oblivion you'll think you're in heaven. Not a company I would recommend at all.
Old Welwyn Motor Company - avoid this place by all means. As someone mentioned before employee couldn't answer a single question about car history and directed me to his employer 'big boss' which failed even to introduce himself, was very rude and couldn't answer my questions too. I wish I would have read these reviews before. Old Welwyn Motor Company - very disappointed.
HORRIFIC PLACE. Drove ages to go and view a car then told we could not take it for a test drive. Staff spoke little English then when we got the boss on the phone he was so rude. I CANNOT BELIEVE THIS PLACE OPERATES AS A BUSINESS ? So rude and total waste of time. DO NOT BUY A CAR FROM THIS PLACE. AWFUL.
Alike many others, I too have had the displeasure of " dealing " with the old welwyn motor co. In dealing, I mean being ignored by the staff, then pressured into handing over £ when precious little has been offered to questions about vehicle history. They seem overly keen to distance themselves from any responsibility for any of the vehicles on the forecourt, despite the fact they have purchased them for resale. I was met with a shrug of the shoulders when questioning the legality of worn tyres. That ended up being the least of my worries. If you do find a vehicle that fits your criteria here, do get a professional to check it 1st. Otherwise you could be left with a hefty repair bill around the not too distant bend.
We drove up to see a car - paid £100 (YES £100!!!!!!!!!!) as a non-refundable deposit! Ivan didn't even get out of his shack to show us to the car. He was disinterested, plain rude and had no interest in selling us this car. We liked the car but felt that if this was the BEFORE-sales service, that the AFTER-care would be non-existent; and from the reviews it would appear we were right. £100 for a test drive. For absolutely NOTHING. It seems and they give used-car sales a bad name. They should not be in business. AND their email address gives you about 10 words in which to complain!
Trading standards have been notified about Old Welwyn Motor Company after the vehicle I purchased went from needing " new tyres " to the scrapyard within 4 weeks. Take great caution when considering buying anything from here. My vehicle was NOT as it seemed on the outside. Major faults developed within days of owning which could have endangered lives. These people have no value for the safety of customers buying from them.
Mo in response to JTH
Hi, did you have any luck with trading standards?
Absolute waste of time visiting this establishment. Staff are unfriendly, vague on information when quizzed and more than economical with the truth when it comes to questions about vehicle history. Car purchased has according to 2 independant mechanics " had some work done recently " after 2 seperate breakdowns within a month of owning. Warranty they offer is laughable, when you take into account the " admin " cost incurred, the cost to tow vehicle back and the " labour " all of which have to be paid out of an already empty pocket. If you're out looking for a new/old vehicle, drive past this place at considerable speed.
Old Welwyn Motor Company were brilliant, I am very happy with my car and I would have no problem using them again.
Reviewer has confirmed their email address
Old Welwyn Motor Company were alright, they're a small independent dealership so you don't get the same perks as buying from a larger garage but the man was polite enough and the car I bought has been flawless since I've had it.
Reviewer has confirmed their email address
Old Welwyn Motor Company Limited is an Independent dealership that is based in Welwyn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Old Welwyn Motor Company Limited
113-115 Codicote Road
Welwyn
Hertfordshire
AL6 9TY
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