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Noriel was excellent! From start to finish, she was nothing short of amazing. Noriel went above and beyond in every way, demonstrating both professionalism and a genuine commitment to making sure everything was perfect. It's rare to find someone so dedicated and attentive, and it made all the difference. Solid, five-star service all around—I couldn’t be more satisfied! Thank you, Noriel!
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Phoenix from Oldham Volkswagen in response to Couldn't be more satisfied
Good afternoon, Thank you kindly for your 5 star review. We are delighted to hear that your customer journey with Noriel and the team was great. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity to thank you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group
I recently upgraded from a VW Polo to a T-Roc, and I’m absolutely thrilled with the experience. The T-Roc itself is fantastic—smooth to drive, packed with features, and offering a perfect blend of style and practicality. Sam was extremely knowledgeable and took the time to walk me through everything in a clear and detailed manner, ensuring I fully understood all the new features and options available. His friendly and professional approach really stood out, making me feel confident and comfortable dealing with him. I initially dealt with the Inchgate Branch on Manchester Road before they relocated, and I’m pleased to see the high standard of service has carried through to their new location. It’s clear the team values customer satisfaction, and it shows in every aspect of their service.
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Phoenix from Oldham Volkswagen in response to VW Polo to a T-Roc
Good Morning Andrew, Thank you kindly for your 5 Star Review. We are delighted to hear that your first-time customer journey with the team at Oldham was a happy, informative one. We are thrilled to read that down to the team listening to your budget and needs they found you the perfect car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group
I was really impressed with the service from Sam. Even though he’s new to the dealership, you wouldn’t have known it. He handled everything like a pro and came across as really professional and confident. Well done, Sam! I wish you many more successful sales ahead—you’ve got a bright future at Oldham VW.
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Phoenix from Oldham Volkswagen in response to Bright future for Sam
Good Morning Melissa, Thank you kindly for your 4 Star Review. We are delighted to hear that you received first class service with the team at Oldham. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group
James was absolutely amazing throughout the whole process! I originally purchased a Golf R from a different dealership, but it wasn’t a VW-approved one and unfortunately had a mileage block. After returning that car, James stepped in and really went above and beyond to help me find a better option that was still within my budget. The new Golf R he found had an even better spec! James was incredibly supportive and attentive, offering me a test drive and sharing his extensive knowledge without ever being pushy. His patience and dedication really made a difference. I’m so happy with the car and the experience. Thanks, James—you’re a star! 🌟
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Phoenix from Oldham Volkswagen in response to James you're a star
Good Morning Ameena Thank you kindly for your 5 Star Review. We are delighted to hear that your first-time customer journey with the team at Oldham VW was a happy and informative one. We are thrilled to read that down to the team listening to your budget and needs they found you the perfect car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity to thank you once again for your custom we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group
From the moment I arrived, Jack was fantastic. I told him exactly what vehicle I wanted to check out, and he wasted no time taking me straight to it. He then gave me 10 minutes alone with the Tiguan, encouraging me to take my time with zero pressure—such a refreshing experience! When I was ready for a test drive, Jack had it all sorted out in no time. What really stood out was how thorough he was without ever being pushy. He explained everything, including PCP options and other products, but when I declined, he completely respected that—no hard sell, just a genuine “That’s fine; if you change your mind, I’m here.” If I could rate Jack 6/5, I would. Thanks, Jack, for the top-tier service! 👏
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Phoenix from Oldham Volkswagen in response to 6 OUT OF 5 STARS ⭐⭐⭐⭐⭐⭐
Good Morning Peter, Thank you for your 5 star review. I am so pleased you were happy with the service you received at our Oldham branch. I will make sure to pass this feedback to Jack as he will be delighted to hear from you. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group
The staff at Oldham Volkswagen were fantastic; they were all so friendly and went above and beyond to ensure that I had a positive experience. I am ecstatic about my VW Tiguan; it is a fantastic vehicle, and everyone asks me where I bought it.
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Phoenix from Oldham Volkswagen in response to Fantastic staff at this dealership
Good morning Andrew, Thank you so much for your 5 star review. I am pleased to hear you found the perfect car for yourself. I will pass your review back to the dealership as they'll be delighted to hear from you. Thank you for you custom and we are excited to welcome you back. Phoenix - Swansway Motor Group
This was my first time buying a vehicle from Oldham VW, and it’s safe to say it won’t be my last. When the time comes to upgrade, I’ll definitely be returning. The sales executive made sure I understood every question I had. In addition to her top-notch support, the manager was fantastic too. They worked closely with me to find a deal that suited my budget without any pressure or upselling. They genuinely listened to what I could afford and what I was looking for, and together we found the perfect fit. It’s not often that you find someone willing to be that flexible and understanding, but the team at Oldham VW made sure I walked away happy and within my budget. The car itself has been running perfectly, and I’m really pleased with my purchase.
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Sharon from Oldham Volkswagen in response to Top notch support
Good Morning Alan, Thank you kindly for your 5 Star Review. We are delighted to hear that your first time customer journey with the team at Oldham was a happy, informative and we are thrilled to read that down to the team listening to your budget and needs they found you the perfect car . Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
My VW T-Cross looked absolutely stunning during the handover, straight from the showroom. I have nothing but positive things to say about Noriel; she made sure everything was simple and painless during the purchase. Her friendliness and ease of conversation made the experience even more enjoyable. The T-Cross is a joy to drive, seamlessly blending style, comfort, and performance. I would definitely recommend Oldham Volkswagen to everyone, and I would gladly purchase a car from them in the future.
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Sharon from Oldham Volkswagen in response to Simple and painless
Good Afternoon Joanne, Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Noriel and the team was great. The VW T- Cross is a great model in the range and we trust you are enjoying the driving experience. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
The car is everything I was hoping for—compact yet spacious, and so smooth to drive. The performance is reliable, and it’s clear that the Polo is designed with both comfort and quality in mind. The attention to detail in the design is impressive, and it’s the perfect mix of practicality and style for everyday use. Noriel was incredibly helpful and knowledgeable. Whether it was assisting me with queries about features or guiding me through the buying process, she was always on hand and went above and beyond. I honestly can’t think of anything she could have done better; her professionalism and warmth made the whole process stress-free. Thanks to Noriel’s support, I felt confident and well-informed throughout. It’s rare to find customer service that leaves you with no complaints, but this was one of those rare occasions. Her dedication and commitment really stood out, and I’m so grateful for the positive experience she provided. Overall, I’m completely satisfied with both the car and the service I received. If you’re considering getting a VW Polo, I’d highly recommend it, especially if you get the chance to work with someone as fantastic as Noriel. Solid five stars from me!
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Sharon from Oldham Volkswagen in response to Stress free
Good Afternoon Bethany, Thank you for your recent review. We are delighted to hear that you love your new VW Polo and that your customer journey with Noriel was attentive and informative. We will cascade your kind words to Noriel and her manager as they will be thrilled to read this review . May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group
We purchased a brand new car and the service was exceptional. Michael and Nicola were so friendly and couldn’t do enough for us. I would definitely recommend to any one.
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Sharon from Oldham Volkswagen in response to Excellent service
Good Afternoon Sherrilee, Thank you for your recent review. We are delighted to hear that your customer journey with Michael and Nicola was attentive and friendly. May we take this opportunity to thank you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Oldham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
Excellent | 55 | |
Very Good | 6 | |
Average | 0 | |
Poor | 0 | |
Terrible | 1 |
Oldham Volkswagen
Chadderton Way
Oldham
Greater Manchester
OL1 2BB
0161 615 4971
https://www.swanswaygarages.com/volkswagen/contact-us/oldham/
Mon | 08.30 - 18.30 |
Tue | 08.30 - 18.30 |
Wed | 08.30 - 18.30 |
Thu | 08.30 - 18.30 |
Fri | 08.30 - 18.30 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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