89% Reviews
replied to
95% Recommend
to friend


86 reviews from our car dealer reviews community
Leave a review for Oldham Volkswagen
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86 reviews from our car dealer reviews community

Leave a review for Oldham Volkswagen
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"ID.3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m getting on very well with my new ID.3! It’s a fantastic car, though it’s a little too clever for me at times. For example, the way you have to double-click the button to unlock the passenger door is something I’m still getting used to. I had a Nissan Leaf before, which was great, but the ID.3 gets more kilowatts per mile, which I’m very happy with. The dealership made the entire process really enjoyable. The team was incredibly helpful and never put any pressure on me, which I really appreciated. It was a great experience all around.

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Sharon from Oldham Volkswagen in response to ID.3

Good Afternoon Alan , Thank you for your 5 star review. We are thrilled that you have found your ID 3 at Oldham Volkswagen dealership. The VW ID 3 is a versatile electric vehicle and as you have said has a fantastic range. The Team will be delighted to read your kind words. Thank you once again for your loyalty and your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2 months on and I can happily say that my car has been running well. I use it day to day and there isn't anything I can think of that's gone wrong with it, I have no complaints. The car was ready on time to go when I turned up and I even got a full tank of fuel.

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Sharon from Oldham Volkswagen in response to No complaints

Good Morning Henry, Thank you kindly for your 5 Star Review. We are thrilled to read that found your perfect daily car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Smooth handover"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James & Jack were both very pleasant and helpful throughout the process. I’d definitely recommend them to anyone else looking for a car. Only reason I’ve rated 4 stars instead of 5 is that I’m still waiting on some mats to arrive. Otherwise, everything has been perfect.

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Sharon from Oldham Volkswagen in response to Smooth handover

Good Morning Harrison, Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. I will ask James and Jack to make contact with you to give you an update on your mats. Thank you for choosing our dealership and we are delighted you are pleased with your purchase . Sharon - Swansway Motor Group

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"T-Roc"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I haven't really driven my T-Cross that much, so I can't comment on the car too much but for now everything is going okay. Morgan was dead good on the day and he couldn't have done enough for me.

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Sharon from Oldham Volkswagen in response to T-Roc

Good Morning Emma, Thank you so much for your 4 star review. We are delighted to read your kind words for Morgan . I will cascade this review to Morgan and Senior Management as they will be thrilled to hear. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Couldn't be more satisfied "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Noriel was excellent! From start to finish, she was nothing short of amazing. Noriel went above and beyond in every way, demonstrating both professionalism and a genuine commitment to making sure everything was perfect. It's rare to find someone so dedicated and attentive, and it made all the difference. Solid, five-star service all around—I couldn’t be more satisfied! Thank you, Noriel!

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Phoenix from Oldham Volkswagen in response to Couldn't be more satisfied

Good afternoon,  Thank you kindly for your 5 star review. We are delighted to hear that your customer journey with Noriel and the team was great. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity to thank you once again for your custom and we look forward to welcoming you back again in the future.  Phoenix - Swansway Motor Group

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"VW Polo to a T-Roc "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently upgraded from a VW Polo to a T-Roc, and I’m absolutely thrilled with the experience. The T-Roc itself is fantastic—smooth to drive, packed with features, and offering a perfect blend of style and practicality. Sam was extremely knowledgeable and took the time to walk me through everything in a clear and detailed manner, ensuring I fully understood all the new features and options available. His friendly and professional approach really stood out, making me feel confident and comfortable dealing with him. I initially dealt with the Inchgate Branch on Manchester Road before they relocated, and I’m pleased to see the high standard of service has carried through to their new location. It’s clear the team values customer satisfaction, and it shows in every aspect of their service.

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Phoenix from Oldham Volkswagen in response to VW Polo to a T-Roc

Good Morning Andrew, Thank you kindly for your 5 Star Review. We are delighted to hear that your first-time customer journey with the team at Oldham was a happy, informative one. We are thrilled to read that down to the team listening to your budget and needs they found you the perfect car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Bright future for Sam"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really impressed with the service from Sam. Even though he’s new to the dealership, you wouldn’t have known it. He handled everything like a pro and came across as really professional and confident. Well done, Sam! I wish you many more successful sales ahead—you’ve got a bright future at Oldham VW.

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Phoenix from Oldham Volkswagen in response to Bright future for Sam

Good Morning Melissa, Thank you kindly for your 4 Star Review. We are delighted to hear that you received first class service with the team at Oldham. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"James you're a star "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

James was absolutely amazing throughout the whole process! I originally purchased a Golf R from a different dealership, but it wasn’t a VW-approved one and unfortunately had a mileage block. After returning that car, James stepped in and really went above and beyond to help me find a better option that was still within my budget. The new Golf R he found had an even better spec! James was incredibly supportive and attentive, offering me a test drive and sharing his extensive knowledge without ever being pushy. His patience and dedication really made a difference. I’m so happy with the car and the experience. Thanks, James—you’re a star! 🌟

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Phoenix from Oldham Volkswagen in response to James you're a star

Good Morning Ameena Thank you kindly for your 5 Star Review. We are delighted to hear that your first-time customer journey with the team at Oldham VW was a happy and informative one. We are thrilled to read that down to the team listening to your budget and needs they found you the perfect car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity to thank you once again for your custom we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"6 OUT OF 5 STARS ⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived, Jack was fantastic. I told him exactly what vehicle I wanted to check out, and he wasted no time taking me straight to it. He then gave me 10 minutes alone with the Tiguan, encouraging me to take my time with zero pressure—such a refreshing experience! When I was ready for a test drive, Jack had it all sorted out in no time. What really stood out was how thorough he was without ever being pushy. He explained everything, including PCP options and other products, but when I declined, he completely respected that—no hard sell, just a genuine “That’s fine; if you change your mind, I’m here.” If I could rate Jack 6/5, I would. Thanks, Jack, for the top-tier service! 👏

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Phoenix from Oldham Volkswagen in response to 6 OUT OF 5 STARS ⭐⭐⭐⭐⭐⭐

Good Morning Peter, Thank you for your 5 star review. I am so pleased you were happy with the service you received at our Oldham branch. I will make sure to pass this feedback to Jack as he will be delighted to hear from you. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Fantastic staff at this dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Oldham Volkswagen were fantastic; they were all so friendly and went above and beyond to ensure that I had a positive experience. I am ecstatic about my VW Tiguan; it is a fantastic vehicle, and everyone asks me where I bought it.

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Phoenix from Oldham Volkswagen in response to Fantastic staff at this dealership

Good morning Andrew, Thank you so much for your 5 star review. I am pleased to hear you found the perfect car for yourself. I will pass your review back to the dealership as they'll be delighted to hear from you. Thank you for you custom and we are excited to welcome you back. Phoenix - Swansway Motor Group

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Dealership Information

Oldham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
86 reviews4.8 out of 5 stars — Rated Excellent
Excellent
74
Very Good
11
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Oldham Volkswagen
    Chadderton Way
    Oldham
    Greater Manchester
    OL1 2BB

    Get in touch

    0161 615 4971
    https://www.swanswaygarages.com/volkswagen/contact-us/oldham/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Oldham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Oldham Volkswagen
    VAT Number: 823 8072 33


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