85% Reviews
replied to
93% Recommend
to friend


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62 reviews from our car dealer reviews community
Leave a review for Oldham Volkswagen
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62 reviews from our car dealer reviews community

Leave a review for Oldham Volkswagen
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"Made up"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were absolutely made up with our Volkswagen. It's been a wonderful car to drive, and both my partner and I find it incredibly comfortable. Noriel provided us with amazing service. We're really pleased with how smoothly everything went, without any issues on our end. We would definitely consider buying another car from here in the future.

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Elizabeth Wainwright from Oldham Volkswagen in response to Made up

Good Afternoon Siu Thank you for your 5 star review. We are delighted to receive your comments and look forward to welcoming you back to the showroom in the future. Thank you for your business. Elizabeth - Swansway Motor Group

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"My son loves it"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Noriel you were brilliant! I couldn't recommend her enough because she was always on hand to help/ on the other end of the phone if I needed her, and I felt in great hands when she was talking me through the paperwork, leaving me with no hidden surprises. The Polo is for my son and he is very impressed with the car for the small times he's been out in it with his instructor, but for now we've got 0 issues with it. I never give anyone dead on 5 stars but the team weren't far off.

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Sharon from Oldham Volkswagen in response to My son loves it

Good afternoon Lance , Thank you for your 4.6 star review. We are delighted to read you were happy with the service and your Son is enjoying his new car. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"Very accommodating "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could pick one word to describe my new car then it would be grand! - It's been a lovely little car and for the time being I've not come across any issues, so let's hope it stays that way. It was about 8 weeks ago now and I'm not good with names but the all of the sales staff were super friendly and very accommodating from start to finish.

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Sharon from Oldham Volkswagen in response to Very accommodating

Good Afternoon Don, Thank you for your review. Great comments about your customer journey with the team at Oldham Volkswagen. We are very grateful for your time spent providing this detailed review. Thank you for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Gro

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"Great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing short of perfect from start to finish. The service that the team provided was amazing and I felt so well looked after because Michael was on hand 24/7 to answer all my questions. Everything was carried out when he said it would be so for me you can't ask for more.

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Sharon from Oldham Volkswagen in response to Great company

Good Afternoon Zoe, Thank you for your 5 star review. We are delighted to read that the customer service from Michael and our team at Oldham Volkswagen dealership exceeded your expectations. We trust you are enjoying your new vehicle . Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"Great service, excellent communication."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new car from VW Oldham, Leah was excellent, listened to exactly what I wanted and needed and made sure I was kept up to date through the whole process.

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Sharon from Oldham Volkswagen in response to Great service, excellent communication.

Good Afternoon Chloe, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service from our Oldham Volkswagen dealership. We trust you are enjoying your new vehicle . Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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"The best car buying experience!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hands down, this is the best car buying experience I've ever had! Noriel really looked after myself and my wife. From our first interaction with Noriel, we could tell that she wasn't like any other salesperson that we have had dealings with in the past because she is so down to earth and genuine. We were offered coffee on arrival, and we found her to be very informative/ helpful when it came to answering our questions. I loved every minute of my experience. I got great customer service and a great car!

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Sharon from Oldham Volkswagen in response to The best car buying experience!!

Good Afternoon Nicolas, Thank you for your 5 star review. We are thrilled to read that Noriel exceeded your expectations. Your kind words about Noriel are gratefully received, and we will cascade this review to the team at Oldham Volkswagen Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"No complaints 🚫"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first time I've purchased such a new car, and it shows because I really struggled to get used to all of the new gadgets that are included in a 72 plate car 😀 I'm slowly figuring it all out. I love the car and I plan on keeping it for the next 10 years. James was amazing and he even picked me up from Piccadilly train station. He was very patient when it came to transferring the money because my bank was being awkward about confirming the transaction but after that everything went smoothly. I have no complaints at all.

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Sharon from Oldham Volkswagen in response to No complaints 🚫

Good Morning Tony, Thank you for your 5 star review and for taking the time to visit us in our Oldham Volkswagen Dealership. We are thrilled James and the team made your customer journey with us amazing. We trust you're enjoying your new vehicle, with all the new gadgets to learn. We are very gratful of you to recommendin us to future customers. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"No hassle sale "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't give top marks, but to be honest, there wouldn't be anything I'd change about my experience. It was a quick and hassle-free experience.

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Sharon from Oldham Volkswagen in response to No hassle sale

Good morning Mr J , Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership, and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"Simple experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I think the hardest part about getting my car from Oldham was deciding which model I wanted! Once I'd gotten over that obstacle, it was smooth sailing from there. I ended up going for the VW Golf Gte S-A because it was the perfect colour (black), the right milage and at the right price. From start to finish, it was a very simple process. Jack was amazing while I was getting my new car because not once did I feel pressured to buy a car, and any time I asked about the cars, he was able to give me all of the information in an instant.

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Sharon from Oldham Volkswagen in response to Simple experience

Good morning Mr M, Thank you for your review. Your comment's for Jack have been cascaded to him and we are delighted to receive your feedback. The VW Golf GTE S Model is a fabulous vehicle. Your detailed customer experience at Oldham Volkswagen will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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"I felt very comfortable "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I felt very comfortable walking around this dealership, and that was thanks to Michael for being so accommodating. I've had my car for a while now, and I have no regrets!

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Sharon from Oldham Volkswagen in response to I felt very comfortable

Good morning, Mr J. Thank you for your review. Great comments about your customer journey with Michael and the team at Oldham Volkswagen. We are very grateful for your time spent providing this detailed review. Thank you for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.

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Dealership Information

Oldham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
62 reviews4.8 out of 5 stars — Rated Excellent
Excellent
55
Very Good
6
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Oldham Volkswagen
    Chadderton Way
    Oldham
    Greater Manchester
    OL1 2BB

    Get in touch

    0161 615 4971
    https://www.swanswaygarages.com/volkswagen/contact-us/oldham/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    85%
    Percent of reviews responded to by this dealer

    Additional Information About Oldham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Oldham Volkswagen
    VAT Number: 823 8072 33


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