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After having my old Polo for 6 years, I think it was time for an upgrade. Since I know VW Polo's so well I thought I would stick to what I know. It was my first time at the dealership but once I arrived it was Martin who welcomed me and after explaining what sort of car I was looking for, he showed me a couple of options. I went for a lovely 73 plate, black VW Polo! It was nice of Martin to arrange delivery of the car, so I didn't have to head back down to the dealership.
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Sharon from Oldham Volkswagen in response to On time delivery
Good Morning Mrs H, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your 73 plate VW Polo, and that the customer service you received was informative and helpful from Martin at Oldham Volkswagen. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I hope that I won't have to buy another car anytime soon, but if I were to be in the market for one, I would happily come back to see Jack at Oldham. I thought he really went out of his way to make sure that I was comfortable with all of the information he was telling me. I didn't feel pressured into getting a car, which I was worried about. I went for the Mondeo and it has been an amazing car and I know it will continue to be very reliable.
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Sharon from Oldham Volkswagen in response to Above and beyond
Good Morning Miss J, Thank you so much for your 4 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this review is gratefully received. Thank you for choosing our dealership, and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group
I part exchanged my old VW Polo for a newer model, so I quickly got used to the new one, and I knew exactly what to look out for. Jack was the young gentleman who looked after us; he went above and beyond because he even messaged me on his day off to keep me up to date. Great customer service.
Reviewer has confirmed their email address
Sharon from Oldham Volkswagen in response to Great team
Good Morning Mr J, Thank you for your 5 star review. We are thrilled to read that Jack looked after you with your purchase of newer VW Polo model. We will cascade your kind words to Jack he will be thrilled to know how happy you are. Thank you so much for giving us your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I'm really happy with my VW Polo that I purchased from Oldham Volkswagen! I only got it last month, but I couldn't live without it. Michael was great from start to finish, I thought he was very professional, and he helped with all of the paperwork to make it an easy buying experience. Easy 5*
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Sharon from Oldham Volkswagen in response to VW Polo
Good Afternoon Miss E, Thank you for your 5 star review. We are delighted to read that you were happy with the customer service from Michael. We trust you are enjoying your new VW Polo. Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group.
This week, I had the pleasure of buying a brand new VW Tiguan from Oldham VW. From my initial expression of interest through to collection of the vehicle, it was streamlined, professional, efficient the vehicle itself was immaculate. They sourced the exact make/model/colour that we wanted in no time at all. What was refreshing, it was completely none pushy and the two members of staff who deserve a mention were Paul - Sales Manager and Jack in Sales who also gave a great handover. I will definitely be returning, thank you.
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Jaime Rodgers from Oldham Volkswagen in response to Brilliant Sales Service!
Good afternoon Dave M, Thank you for your 5 Star Review. We are delighted to hear that your customer journey with Paul and Jack at the dealership was refreshing and non pushy and that you are enjoying your new VW Tiguan. May we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group
Had my car set up for airplay service was quick and when I couldn’t get it working technician came out and helped me sort it great service
Many thanks to Dominic, Nicola and Paul, they did everything they could for us to leave with our car after a 4h drive and a very long wait, as the VW Finance was a bit slow. We appreciate your professionalism and work.
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Ordered our new car 7 months ago. Car arrived a few days ago, pick our car up yesterday to already have to bring it back today with a fault in the microphone. Phoned and spoke to James who said he would have a look at it, arrive at the dealership to be told the car had to be booked in and no courtesy car would be available due to covid (may I add this is while they are sorting a courtesy car for the gentleman next to us. Willing to leave a 7 year old wheelchair user without a vehicle. Will NOT be using again will take the extra trip to Bury and deal with that dealership because the staff here have no people skills they are rude yet are quick enough to take your money!
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Excellent service today, from start to finish. Want to thank Farhad Ahmed and john webb, for going above and beyond.
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Fri 100120. Big thanks to John and the Service team at VW Oldham. Polite courteous staff as always, and A1 vehicle diagnostics. Highly recommended. John F
Reviewer has confirmed their email address
Oldham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
| Excellent | 55 | |
| Very Good | 6 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Oldham Volkswagen
Chadderton Way
Oldham
Greater Manchester
OL1 2BB
0161 615 4971
https://www.swanswaygarages.com/volkswagen/contact-us/oldham/
| Mon | 08.30 - 18.30 |
| Tue | 08.30 - 18.30 |
| Wed | 08.30 - 18.30 |
| Thu | 08.30 - 18.30 |
| Fri | 08.30 - 18.30 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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