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Quite simply this was the worst buying experience I've ever had. I purchased an £80,000 car from Optima Cars and 6 months on the issues with the car on delivery have still never been resolved. No pre-delivery inspection had been carried out on the car and as a result it had nearly 10k of remedial work required on delivery, including inoperative air con, an oil leak, two broken rear suspension springs and corroded brake lines. They have repeatedly broke promises and lied all the way through, and even managed to scratch the car, which they're refusing to put right, after initially agreeing to have it repaired at their cost. I was also promised the factory standard exhaust with the car and 6 months on they still haven't supplied it and are now ignoring me.
Reviewer has confirmed their email address
I bought a £210k Lamborghini Urus from them to find out it was clocked by 10,000m and then they wanted me to sign a non disclosure agreement. Dont buy from these idiots.
Ash in response to CLOCKED CARS SOLD BY COWBOYS
It seems like they sold this car to me and now I’m in the same situation. Can we talk? I’m getting a case together
I found a 2019 Huracan Evo on Optima's website via Autotrader. I spoke with one of their staff and was told that the car was with them on a sale or return basis, being the car of a good client of theirs. It was advertised as having 4,000 miles on the clock. I put down a deposit. I requested the exact mileage as one photo showed 3,850 miles and the video showed 2,750 miles. I also asked whether the car had the maintenance pack and where it was originally supplied from. I was promised that the car was at their storage facility and was going to be brought to the showroom "any minute now" where a video of all the documents would be sent to me.This is where all communication stopped - despite approximately 20 phone calls, texts and e-mails I heard nothing more from Optima. I was assured that the car was a physical car and had put down a deposit remember - I then received a call from the business manager to refund my deposit. He informed me that the car was unavailable now!
Reviewer has confirmed their email address
Buying a car from Optima is a breath of fresh air. I have purchased an Audi Quattro Q5 from them and they could not have been more helpful, friendly and obliging. The part exchange price for my C Class Mercedes was excellent and all the paperwork was handled by them for the transfer of cherished number. The car was ready for collection at the agreed day and time complete with complementary flowers which made my wife's day and also a full tank of fuel which made mine. Well done guys.
Reviewer has confirmed their email address
Optima Cars Ltd is an Independent dealership that is based in Manchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Optima Cars Ltd
Fairhills Road
Manchester
Greater Manchester
M44 6BA
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