2 reviews from our car dealer reviews community
Leave a review for Opulent Motors
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Opulent Motors
Leave a review
"FORD FOCUS ST LINE MV67"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐ 1 Star – Delivered Vehicle With Immediate Faults & Poor Resolution I purchased a vehicle from Opulent Motors which was delivered to me, and within hours of delivery multiple faults became apparent. These included warning lights, interior safety concerns and a non-functioning radio. The vehicle was clearly not of satisfactory quality at the point of supply. A repair was authorised, however the issues were not properly rectified and further defects were identified. I was subsequently informed that there was an outstanding manufacturer recall which had not been resolved prior to delivery. The garage involved recommended a particular repair route, which was declined, and there were also issues surrounding payment to the garage. Communication became increasingly inconsistent and the situation unnecessarily stressful. As a result, I have formally rejected the vehicle under the Consumer Rights Act 2015. Consumers should reasonably expect that vehicles supplied — especially when delivered — are roadworthy, free from immediate defects and compliant with manufacturer recall requirements. Based on my experience, I would urge prospective buyers to independently verify recall status, inspect thoroughly, and ensure all assurances are documented in writing.

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"Skoda octavia Vrs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Full review coming soon with evidence on google reviews

+0 Found this review helpful
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Dealership Information

Opulent Motors is an Independent dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews1 out of 5 stars — Rated Terrible
Excellent
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Average
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Poor
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  • Contact Information

    Address

    Opulent Motors
    Gosforth Road
    Derby
    DE23 8HU

    Get in touch

    01332 751022
    https://opulentmotors.uk/

    Opening times
    Mon 9.30am to 5pm
    Tue 9.30am to 5pm
    Wed 9.30am to 5pm
    Thu 9.30am to 5pm
    Fri 9.30am to 5pm
    Sat 10am to 5pm
    Sun Appointment Only

    Dealership Statistics

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    Would recommend this dealer to family and friends
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    Additional Information About Opulent Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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