I have contacted Alex and arranged a viewing on Saturday 20 Oct 24 for a LL68MPE Nissan Qashqai Tekna which are in him garage since my first message in July 24. When I have arrived there I checked the vehicle and when the engine started I felt the car vibration by hand door and when sat on the car seat. Initially I found it a bit strange as the car has just 40k covered. Also the left side fog lights misaligned, like if the car has been done any repaired after collision but obviously not been recovered as written off from an insurance! Therefore I've asked him for a test drive but him didn't allow me to do since to prior full funds been cleared. I told him I would to buy the car but I never bought a vehicle without do a test driving first. He has arguments if car has any issue he would to refund me every penny! So I silly trusted him and paid £500 deposit to come back middle of week and collect the car. When I back home I realise about that scenario and decided to looking for they reviews online which make me concerned and frustrated as anything wrong really happening with this. Monday morning 21 Oct 24 I have called him and explained that I had an issue with the finance and I couldn't go ahead with the transaction anymore and if could him do refund my £500 pounds. Initially he said ok then after second call he said the refund would be £195 because his mechanic has change oil filter and aligned the fog light. I said it is not worth as he needs to give the car in condition and not charging anything about it as him has mentioned the car has been done recently service! I just agreed to save my partial refund back and then opened an online claim against this low life dealer! I drove 3hrs between to viewing the car and back home, I was purchasing a vehicle valued of £12795 and this lier low life old miserable man tried to gain money on me! Please if you are reading this prior for visit them, AVOID for completely this place, him is a toxic human ever!

I have seen some of the reviews here & am somewhat surprised. This was certainly not the case in my experience & I can only speak as I found. I bought a car from them at the beginning of March with Daniella being our contact. Took it for a test drive & decided it was for me. Took my old car in p/x for a fair price given the mileage. Picked the car up at the end of the week & drove off into the sunset so as too speak. After a week or two I had a problem with the alarm & the parking sensor. Daniella and the guys sorted the alarm straight away but the sensor took a tad longer but true to their word all sorted in the end. I would have no problem recommending OCS & would like too thank Daniella & all the guys for looking after me.

The owners of this shoddy outfit - Alix and Daniella are basically shady car dealers, ECU faults are cleared before sales, MOT's are fudged and warranties not worth the paper they are written on. If you still want to go and buy here then I have a number for a good shrink! They used to drive around in flat bed truck with caravans on tow to give you a clue:-)

I must recommend Orchard Cars Sales in Hook. Very friendly, helpful, and honest service. There was a small problem with the car I bought, but it was fixed promptly. At every step of the way Alex kept me in the loop. I will definitely be buying another car from them, thank you SO much

Identified a number of faults on a car for sale by my mechanically minded chap, salesman became really rather unpleasant when presented with this. Hard to say anything good here - avoid avoid..

Vehicles with hidden faults sold here, you have been warned...

They advertised a convertible Audi A4 without telling me about so many obvious faults such as roof leaking clutch about to go and many more. When I said no they kept my deposit “for cleaning purposes” despite me having concrete evidence of promises to return deposit in the event of no sale. They should be avoided at all costs - these are the dodgy car dealers you read about avoiding. Make sure you don’t give them your hard earned money.

For me this is place to avoid, I would advice not use this dealer - avoid.