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Gobsmacked....have had a car from here for only 2 months and several major things have started to fail. As it was still covered by a "warranty" Nigel said if I brought it to his garage of choice, he would arrange for it to be looked at. Then, when it came to arranging, he changed his mind and went back on his word! So, now I'm left with a seriously faulty car?! No words!
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Really great service and Nigel responded so quickly to questions. Thankyou for delivery to our house aswell. Im sure we will have some great experiences in our new campervan. Top service.
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Had are ix35 wrote off went to view exact same model phoned beforehand to check car was still available Nigel said the car is very clean and you will not be disappointed he was right the car was in exceptional condition. He was very accommodating as awaiting insurance payout held and delivered car no problem it was a pleasure to deal with Outwood motors would highly recommend to friends and family.
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A refreshingly honest and friendly service. A fair trade in price was offered straight away without the need for haggling and the price of the car on offer was good. I had a small issue with the car on the first day and this was sorted the next day without question. Wouldn’t hesitate to return in the future.
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The prices for cars offered by this small firm are competitive and very fair. There is no pushy sales-talk to pressure you into buying something that you did not have in mind. We came to look at a car we spotted in the listings of Autotrader. When we arrived, the car was ready for our inspection and for an unaccompanied test drive. The car conformed to the on-line description, drove well and was comfortable, so we bought it. The entire buying process was efficient and friendly, including arranging a temporary insurance cover for the drive home. All in all, the process was excellent. We have 3 months warranty on the car, and are now on day 3, so we cannot comment on that.
I was a little concerned about buying from a 'non-branded dealer', but the reviews were good. I can confirm a smooth transaction, fair part exchange value, and the car purchased was a reasonable price. Recommend.
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Very nice and very simple transaction with Outwoods Motors. I was offered a very good part ex price for my car and the car I purchased was very well priced.i think it is fair to say this was the best deal I have been involved in in a few years. Chris S.
Car had catastrophic engine failure 7 months and ~6500 miles of driving car only had 65,000 miles on it. When engaging with Outwood Motors they refused to support (even partially which I suggested) what was a full engine replacement at £5,000 at cost. With 2 kids, no car and a debt from buying the original car which means I can’t buy another Outwoods has put me in a position where I have to now take a 1/ 1/2 commute to work on public transport. I really would look to avoid as you to could be in a disastrous position like my family. I am currently in court proceedings against outwood motors.
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Director from Outwoods Motors in response to Should be rebranded
This review is not factually correct, and help and advice has been offered. Any future customer reading this, can gladly call the office to discuss any concerns they may have. As you can see from all other reviews, Outwoods Motors (www.Outwoodsmotors.co.uk) is an honest, and reputable dealer.
I cannot praise this family run business enough, I admit I know nothing about cars and was worried about buying a new one but Nigel was so friendly and very professional it made the whole experience an absolute joy! Would definitely recommend Outwoods Motors to anyone, Nigel sorted out everything for me so that my car was ready to drive away when I wanted - Thanks again for your excellent customer service
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Bought a bmw320d and traded my ford mondeo in as a part/ex. Straightforward process. Thanks Nigel .
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Outwoods Motors is an Independent dealership that is based in Burton-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Outwoods Motors
MCS Industrial Estate Hawkins Lane
Burton-on-Trent
Staffordshire
DE14 1PT
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