Owens Express Motors reviews, North West England
8% Reviews
replied to
71% Recommend
to friend


81 reviews from our car dealer reviews community
Leave a review for Owens Express Motors
Leave a review

81 reviews from our car dealer reviews community

Leave a review for Owens Express Motors
Leave a review
"Smooth & Efficient "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Leon helped me source the perfect car for my wife. Got recommended from a close friend and I couldn’t be happier from start to finish Leon went above and beyond to cater my needs and found the perfect car. Nothing was to difficult for Leon to sort. Would highly recommend anyone to buy a Vehichle from these guys and I’m sure I will be seeing Leon again soon. Thanks again

"Bought a 2019 ford focus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was looked after from start to finish. Really well priced too. Couldn't be happier with the service they have provided. Brilliant company. Would recommend to anyone 100%

"Spot on "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honest reliable always a good deal,

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Awful service, not worth the headache"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car buying experience I’ve ever had. Purchased a car around April time which was advertised as 96k miles with FULL main dealer service history. Upon viewing and collecting the car it had 97.5k miles and part service history via a mixture of independent garages and main dealer. I didn’t want that to be a dealbreaker so I purchased the car anyway. Owen’s motors claims the car has a recent service which they have electronically, but despite requesting this on three seperate occasions, it was never sent. Heading back from the dealer I had a terrible shake coming from one of the wheels, upon further inspection the car had TWO buckled alloy wheels. When taking this up with the garage they advised me to buy a new alloy of eBay and they will send the money to cover it. Begrudgingly I agreed and had to wait around 7 days for them to send the cash. I had an apology but doubt this would be sufficient if it caused a severe accident. After purchasing the vehicle it also had an engine light that would appear after around 20 miles of driving (the dealer claimed this was due to the buckled wheel?). I booked the car into a local garage and was told by Owen’s motors that they would cover the cost as part of their 6 month guarantee. After a few days I received a call from the repair garage saying that the owner of Owen’s motors when contacted had allegedly hurled abuse at the repair garage receptionist. They then had to be chased for a few days again to pay the garage, leaving me without the car for this period whilst constantly having to chase up Owen’s motors. The car had other issues such as lipped brake discs and a rotating grinding noise from the drivers wheel. At this point I wanted to return the car but the owner of Owen’s motors offered a final payment of £300 for a final repair and to absolve them of any further responsibility (despite selling the car with a 6 month guarantee), as I needed the car I agreed, this was on the 7th June and despite chasing them up all the way up until the 12/07/2024, the payment was never sent. I can only speak for my experience, from which I would advise to avoid this company at all costs.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Wot a car!!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went here he was recommended by a friend who also got a top car. Give leon/ toni what you are after sit back and be amazed at what the offer you there and then,give them bit of time a week and leave them to work there magic and you will get a car better than you could of wished for. Totally faultless service. Million % recommend… thanks leon toni 👌👍

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spending our first night in our new Campervan…we have used Owens Express Motors three times now…and we have always been happy with the friendly service…but this time you have gone above and beyond…you advised us…then sourced…and found exactly what we where looking for…thank you. Anyway back to Campervan Life 👍🕺🕺🕺🕺🕺🕺🕺🕺

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Thanks again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to the staff great customer service car for start to finish

"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend Owens Motors, have used these in the past and they do not disappoint recently used again fast delivery and found exactly what we was looking for was so easy to purchase our new car no hassle no long paper work and professional from start to finish wouldn’t go anywhere else!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Exemplary car buying experience"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Leon & Toni make the usually arduous task of purchasing a car a relatively straightforward and, more significantly, a very enjoyable experience. I purchased a Range Rover Evoque at a good price and the service involved during, and in the weeks after, has been top notch. Owens Express Motors seem to genuinely care about helping their customers and, in my experience, have gone above and beyond the expected measures to do so. Anybody that is in the market for a car, and doesn’t at least consider Owens Express Motors, is not helping themself.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car couple weeks back from Jasper, lovely young chap, the car was spotless, cleaned by his dad Arek. Great customer service. Emma Royd.

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Used cars and Vans sales of Liverpool

Welcome to Owens Express Motors

Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.

All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.

As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.

In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.

Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews4 out of 5 stars — Rated Very Good
Excellent
59
Very Good
0
Average
4
Poor
7
Terrible
11

Add Review

  • Submit new information
  • View 2 more dealership images

    Contact Information

    Address

    Owens Express Motors
    9 Bridle Way
    Bootle
    Merseyside
    L30 4UA

    Get in touch

    0151 523 3225
    http://www.owensexpressmotors.co.uk/

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun 10.00 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Owens Express Motors

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more