8% Reviews
replied to
71% Recommend
to friend


81 reviews from our car dealer reviews community
Leave a review for Owens Express Motors
Leave a review

81 reviews from our car dealer reviews community

Leave a review for Owens Express Motors
Leave a review
"very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Van from Leon and I have to say the service I received was amazing, from start to finish I was given the best service. I purchased he Van on the recommendation from Leon he even took the time to deliver the Van in person to my home in the Wirral, I will e recommending family and friends to use Owens Motors if they are looking to but a vehicle and are wanting 5 star service, so again thanks Leon.

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+0 Found this review helpful
"Buying car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anyone who looking to buy a car. I strongly advise u not to go to Owens express. All they want to do is take ya money and if u got a problem with the car believe me once they had there money they won’t care about u again. The owner is a proper jack the lad with gift of the gab. Am sorry to be saying this about a place in these hard times but please go any where else

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"Great staff treat you like part of the f"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi I bought 2 cars off owens motors and cudnt be enymore pleased with the outcome , good staff always their to help and have amazing deals/sales on top end cars at very good affordable prices, I will be re recommending them to friends and family and I will be using them for the forseable future thanks lads 👍

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+0 Found this review helpful
"Great Service Great Staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would just like to say a massive thank you to Leon and Reece for there assistance on getting me my car. There service was 10/10 and there help to get me on on the road as soon as a possible due to not being able to work without a vehicle. Overall Great dealership and will be highly recommending friends and family to use them in the future.

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+0 Found this review helpful
"Made a mistake"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car from here with 2 keys but only got one key and keep ringing for another key been told after 6 weeks to come and collect the key being told by the owner himself if he has to sell this car for another 3 never again too me because I wanted my key which should of been there in the first place were very different when buying and very different when picking my key up so he thinks never again I change my cars quite often but I am here to say NEVER AGAIN FROM OWENS MOTORS the rest of staff were nice and helpful but remember you will get ignored because of this i didn’t bother telling them that my car has fault with ABS and loosing brake fluid which is important I will get ignored so just will sort out somewhere else. Bad experience in short

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+3 Found this review helpful
"Definitely recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would totally recommend Owens. Leon and his wife immediately made me feel welcome and at ease. They are straight, decent and honest people and Leon went out of his way to sort finance on my car. He helped me get credit after I didn’t think I would be able to, and sorted everything unbelievably quickly for me. The whole process was just really simple. I went in on Sunday, and by Monday he had sorted the finance for my car and it was all complete. Everything was upfront and I have got a brilliant deal on my car thanks to Leon. The payments are reasonable and I can’t thank him enough. I have never written a review before but I am just so impressed with the service I received. Definitely recommend!

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+0 Found this review helpful
"Outstanding owens espress motors "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car from owens express motors, Leon and the staff have been amazing from start to finish and really have looked after me 1million% ill be back in the future , amazing customer service thank you to Leon and his staff thank you

"Best place to go for great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

10/10 from start to finish. The best deal with brilliant service. My car is like brand new, best deal I’ve ever had for buying a used car. Drives perfectly and was immaculate when I collected the car. Thank you to Owens express motors. I’ll be returning when I want to upgrade :)

"Amazing experience!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am not normally someone who leave reviews but the service I experienced at Owens Motors was exceptional. It was my first time buying a car and I could not be happier, I got the car for an amazing price and was not disappointed when I picked up the car. I would recommend this place if you are a first time buyer or an experienced buyer. The staff are friendly and have your best interests at heart, which is hard to find in other places. The service is five star and would not go anywhere else if I was to get another car. I really couldn’t recommend this place more. They put me at ease through the whole process.

"Disappointing, fobbed off and ignored "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Citroen C4 Picasso that was advertised as having a satnav. It doesn't, after a couple of phone calls assuring me that something would be sorted. Nothing came to pass and messages are now just being ignored. Also they had lost the V5C, they gave me a cheque wrongly made out so I paid the £25 and was asked to send my bank details so they could transfer the money to me. Of course that's not happened either. A look at a few other reviews on other sites show up similar accounts of people being fobbed off and ignored. If I'd looked before the purchase I wouldn't have bought from them. My complaints are now with the finance company to follow up, I don't have much hope. The shady dealers of the world seem to always get away with this stuff with no come back. Shame as a bit of Karma would be deserved!

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+2 Found this review helpful

Carl Parsons in response to Disappointing, fobbed off and ignored

Conclusion to the story. To anyone reading this months or years from when I’m writing this, it’s worth noting we’re in the middle of the second national lockdown and times are difficult for us all. It took time to sort but we got there in the end. Apart from the satnav not being present which I believe was misrepresented by the auction house Owens bought the car from I’m very happy with it. A nice vehicle.

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Dealership Information

Used cars and Vans sales of Liverpool

Welcome to Owens Express Motors

Our reputation has been built on supplying cars of a consistently high quality from carefully chosen sources with substantial savings on main dealer prices.

All our vehicles undergo rigorous preparation and servicing and are backed by a highly comprehensive range of warranties.

As well as great offers our exceptional levels of customer support will not be matched. We ensure that you drive away in a great value car.

In order to offer cars to suit everyone, we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Liverpool area and come with a great reputation.

Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews4 out of 5 stars — Rated Very Good
Excellent
59
Very Good
0
Average
4
Poor
7
Terrible
11

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    Contact Information

    Address

    Owens Express Motors
    9 Bridle Way
    Bootle
    Merseyside
    L30 4UA

    Get in touch

    0151 523 3225
    http://www.owensexpressmotors.co.uk/

    Opening times
    Mon 08.30 - 17.30
    Tue 08.30 - 17.30
    Wed 08.30 - 17.30
    Thu 08.30 - 17.30
    Fri 08.30 - 17.30
    Sat 08.30 - 17.30
    Sun 10.00 - 16.00

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Owens Express Motors

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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