9 reviews from our car dealer reviews community
Leave a review for Owlet Car Sales
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Owlet Car Sales
Leave a review
"Highly recommended. 💯 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have been impressed from the start with Owlet car sales. All of the staff are polite, helpful and accommodating. They have definitely gone above and beyond any expectations I had. I enquired about a dog van but had to wait for a lift to go and see it. They offered to bring it out to me on a trailer so that I could view it, bearing in mind I live 44 miles away. I don't know of anyone else who would do that. I viewed the van, which was in prestine condition, and they were honest and transparent telling them me the ad blue cap was missing & they sent that & a new manual out to me. The van had been described in auto trader as having cruise control which I was pleased about as I use this all of the time. Following this, I found the cruise control didn't work & contacted Owlet. They sent a mechanic to my house to check this, which impressed me, as usually you take your vehicle to them. I was informed the van didn't have cruise control and have to admit I was disappointed but thought I would get used to it. Then Paul rang me to say he would purchase a kit and have it installed at no cost to me. I'm astounded by this generous gesture. I now have cruise control in my van and absolutely love it. I would highly recommend Owlet to everyone. They provide a service like no other, they take their role to provide customer satisfaction very seriously which comes from a well earned pride in their business and ethics. I will definitely look to them again for vehicles in the future.

+0 Found this review helpful
"Fantastic place to buy your car from"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have just bought a mini from here and my son and bought his car here. outstanding service what lovely lovely people, kept me informed and sent me photos while car was getting ready for me to drive away. Would recommend them to everyone and first place I would go if I ever need another car! Excellent

+0 Found this review helpful
"Seat Ibiza"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

My son had his new Seat Ibiza delivered personally by Paul today. Car has been beautifully prepared and detailed, a no hassle purchase and a really lovely car. Thank you.

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a ford s max. I couldn’t pick any fault with the service. Paul refurbished and renewed anything that looked even slightly worn. The timing belt was changed and the car was presented to me in near showroom condition, even though it’s 14 years old. I couldn’t haggle with the screen price with this level of service. Thanks Paul

+0 Found this review helpful
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"Outstanding customer service - 10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

What impressed me most about Owlet Car sales is the customer service we received before , during and after we purchased another car from Paul, Paul is without a doubt the heart of the place and his customer service is second to none - Nothing is a bother, he even went out to our daughter at the drop of a hat, he resolved the issue and made sure we were 100% happy. Without a doubt we would recommend Paul and Owlet Car sales to anyone and everyone, They are an honest family friendly and amazing car sales place who deserve the fantastic 10/10 ratings they receive Long may they continue. , Best Wishes Vivienne & Emily

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Over the moon with my car, came with tax and MOT Paul went above and beyond. Excellent service, thanks again.

+0 Found this review helpful
"A great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

My daughter bought a car from Owlet Car Sales a year ago and had a number of problems with it. After a year she wanted it gone and saw another car at Owlet she liked. The two guys we dealt with were upset the car had misbehaved and did everything they could to help my daughter get the car she wanted. Their whole approach was professional with an extremely helpful personal touch. I have never experienced such fantastic service from a car dealer. They were totally helpful and went beyond anything I could have expected from them. Other car dealers could learn a lot from these guys. Totally impressed. A first rate service. Thank you Owlet.

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"very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Brilliant experience with Owlet Car Sales. I bought a Ford Fiesta back in August and up to now I have had no issues with it at all. The car was nice and clean and in really good condition and up to now I have had no issues with it at all. I would happily recommend this dealership.

Reviewer has confirmed their email address

+1 Found this review helpful
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"dealership review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I can't fault any part of the process at Owlet car sales, they did everything they said they would do, they even let me use their computer to tax the car. The staff were extremely friendly and approachable, no hard sell and I'm very much enjoying my new car.

Reviewer has confirmed their email address

+1 Found this review helpful
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Dealership Information

Owlet Car Sales is an Independent dealership that is based in Chester-le-Street. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews5 out of 5 stars — Rated Excellent
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Owlet Car Sales
    Front Street
    Chester-le-Street
    DH2 2RR

    Get in touch

    0191 388 4412
    https://www.owletcarsales.co.uk

    Opening times
    Mon 08:00 - 17:30
    Tue 08:00 - 17:30
    Wed 08:00 - 17:30
    Thu 08:00 - 17:30
    Fri 08:00 - 17:30
    Sat 09:00 - 16:00
    Sun CLOSED

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Owlet Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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