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5 reviews from our car dealer reviews community
Leave a review for Panda Motors
Leave a review

5 reviews from our car dealer reviews community

Leave a review for Panda Motors
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service no pushy sales men really friendly and informative very happy with my car .Ian a proper gentleman

"Happy with the trophy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ian was very helpful getting by due date. I have just come back from a 600 mile trip and range excellent. I did not know it but my kids booked me a Drive on Silverstone F1 simulator. A bit faster than the trophy. But very pleased with the range and Ians help.

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"Poor service when they have your order!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once order placed no communication, chasing up given different answers each time. 4 months after car was due to be delivered (still waiting) it’s been 8months now. Other dealers used in past far better service. Look elsewhere!

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Gordon wyatt in response to Poor service when they have your order!

Do you not know about vehicle supply issues. Having a Zs ev at the time I looked around Corsa 1 year delivery etc etc ordered a trophy which was delivered on time, no problems perhaps you should listen to news about chip supplies etc

Gordon wyatt in response to Poor service when they have your order!

I have had an MG zs for three years. And during the supply crisis Panda were the only company that could give me a date for a trophy which was honoured. In full, I can only assume you do not keep up to date with news.

"At last Today 7/11/22 I collected my MG"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow this is my 3rd MG from Panda 🐼 and I’m not disappointed at the service I received from Karen Anthony and Brian. Smoothly is the word. And 10/10 is the score. I would Definitely recommend Panda Motors. Well. Iv been with them since 2016. Cannot fault their customer service

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"STAY CLEAR OF PANDA MOTORS SWANSEA"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After sales customer service appalling. Had brand new MG3 for 3 weeks developed fault on the day it was collected, called the garage and spoke to Ian when we got home, Ian said he would come back to me and never did so had to call again 2 days later, he then said he would speak to a technician again did not come back to me. spoke with Ian again on numerous occasions to be told the intermittent audio beeping when driving was a signal to change radio station due to loosing the frequency and advised to turn off the beeps in settings. Called again spoke to servicing to be told the tyre is not sticking to the road correctly causing traction icon to beep. another call to be told boot and fuel cap may not be closed. Took the car back once on off chance have having it looked at but was turned away and told to make appointment. took car back for appointment on 26 Jan 2022 technician went out on test drive but audio beep never came on was then told any issues take to Nathaniel cars in Bridgend. Took a video of the beeping while my son was driving to prove the beeping, called Panda service again on 27 Jan to speak to them regarding the fault to be told its my sons driving causing the issue. Panda Motors claim there is no fault with the car and expect me to live with it for the duration of owning the vehicle. Called back again to be told there are no courtesy cars due to covid-19 and would need the car for a few days. Have since spoken to Nathaniel at Bridgend who were very helpful and the car is booked in next week with a courtesy car provided and are aware of this fault which is possibly a steering senor or BCM Module. Whish I had gone to Nathaniel in the beginning as they are very professional and care about their customers. Panda Motors will take your money with open arms and then have no care whatsoever afterwards. STAY WELL CLEAR

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+4 Found this review helpful

Gordon wyatt in response to STAY CLEAR OF PANDA MOTORS SWANSEA

I know the manual supplied was probably small and hard to read. I had a mg zs for three years. Now upgraded to a trophy. No problems at all. The only suggestion I can make is RTFM

Gordon wyatt in response to STAY CLEAR OF PANDA MOTORS SWANSEA

Well fancy going to the sales dept with a fault. That's is what service depth is for. Ian has gone out of his way to assist me with my second EV from panda and service and MOT have been prompt. I would recommend you read the manual.

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Dealership Information

Panda Motors is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.9 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
1
Poor
1
Terrible
0

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  • Contact Information

    Address

    Panda Motors
    Cwm Level Road
    Swansea
    Swansea
    SA1 2PG

    Get in touch

    01792 648946
    http://www.pandamotors.net

    Opening times

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Panda Motors

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