The day we got back from purchasing the car, noticed a few things so I made a note and emailed them over. Emails back and forth I attended 10 days alter. As it was 50 mins away, it was difficult to sort to get there, so I planned it for a day in the week that I had off. On the way there a warning light came on saying 'Engine Fault - repair needed' and then 'Emissions fault - repair needed' and the Adblue light came on. The list of issues I went with and how they sorted them; *rear passenger side window controls not working from main control on driver door - they ordered a part to come to my address and explained how to fit it myself - this arrived a few days later and I sorted this fine. *The error message on the screen - they topped up the Adblue and told me that rectified the issue. There were now no error messages on the screen and a mess down the side of the car where they had filled it up with Adblue. They told me that it was in fact just the Adblue needed topping up and that when they had done this the error message had just gone off, so therefore fixed the issue. *DAB Radio was intermittently losing signal and cutting out quite regularly. They realised that they had forgotten to attach the arial for the DAB and came and screwed it on to the top of the car. This sorted this issue. *Chip in windscreen - originally I attended the garage as I had been lead to believe I needed to in order for them to fix the chip. Miscommunication and probably misunderstanding on my part, but they weren't ready for me on the 23rd when I went, so I booked an auto glass repair on my insurance from their recommendation and they would reimburse at a later date. 2 days after being at the garage, we were on our way to Cornwall for my mother in laws funeral. Part way there the same error message came on the screen about the emissions fault, first saying 'engine fault - repair needed' then saying 'emissions fault - repair needed' just as it had 2 days before. it then went on to say 'top up adblue- starting impossible in 700mi' though the journey seemed to go down faster than expected from the miles we were doing. We called the warranty number and booked in to a garage in Plymouth and were left without a car, when we needed to get to the funeral and wake the following day. We had to fork out for a hire car from enterprise - very pricey. Plymouth gargage found an oil leak and advised us not to drive due to safety and risk of fire. I'd tried calling and emailing Parkland Motors, but the person I was dealing with, Ash, was only available to speak to if you pestered enough over emails I found, in order for him to call me back. It seemed very much so that he didn't like speaking on the phone as any time that I, (and later my finance company when it came to them having to deal with it all), tried to call asking for him he was conveniently busy or had stepped out. He only called back on the day of the 25th when we were having issues because I'd replied to his email saracastically saying thank you for him getting back in touch. I was told that Parkland wanted to fix the adblue issue themselves and asked that we drive back the car and that it was fine to drive. I said how we had the safety of my family to think about and that we had been advised that without the oil leak fixed it wouldn't be safe to do so. In the end Parkland paid for the Plymouth garage to fix the oil leak. We drove it back to Lincoln at the end of the weekend. They collected it 2nd May, after we had said that it needed to be collected from us rather than us making another unnecessary journey when it had been an issue present when I was last there, as well as the distance issue and work commitments. They dropped us off a courtesy car. This itself had so many warning lights, 3 different ones that came up during the time I drove it, so didn't give me much confidence in them again. No walk around was done at drop off or any paperwork, just handed me the keys. It stunk of smoke and the key only worked to open the driver door, the button on the keys was battered. Car was finally returned a week later on 9th May. Told that they had fixed the issue. No warning lights were on and car seemed to be fine. We were just happy to have a car back that I could use again for work as the courtesy car unfortunately wouldn't have been ok for this due to size and insurance. 31st May same issue with Adblue flashed up on the dashboard. Strangely the starting impossible miles seemed to carry on from where it was when they last had the car with the issue. This fast went down and eventually went to 0 where the car was unable to start. I rejected the vehicle under the consumer rights act. Overall poor communication, not much confidence win quality of car and fixing issues that arose.

Where to begin Bought an Audi tt . We agreed I paid full asking price and the garage agreed to respray certain parts of the car and put car mats in it . There was delays but I thought better they do it right than rush . Collected the car in the rain drove it back to Nottingham to find they hadn’t resprayed the car and the mats that “were in the boot “ weren’t . I then had to leave the car with them for another few days which was not ideal at all as I was driving to London that weekend . Left it with them to be sorted . When I got the car back someone had left their rubbish in it and been smoking weed in the car . I reported this to the garage and was told “it could have been you smoking weed in there “ wow . I got home and realised they had removed car badges from the car without telling me and left them in the centre console . Unbelievable . The car then kept going into limp mode . I was told this is my fault again and was because it had been stage one remapped by a reputable garage . This is normal and isn’t some huge modification . They said they would fix it by putting the car back to stock again and if that worked I was to pay £75 which I agreed to . The electronic specialist was on speaker phone and said it was an easy job and wouldn’t take long . When I arrived to collect it I was told it was fixed but they wanted £150 cause it took “2 hours” I wanted it done so I paid it despite knowing they were being dodgy as hell . Lo and behold 2 weeks later the cars broke again . Please avoid like the plague . So ridiculously dodgy and unprofessional it’s unreal . I tried to give them the car back and they refused so don’t pay attention to that guarantee they give you . They will say they did nothing wrong . That’s what dodgy garages do .

Would not buy another car from this company even with 50% off! 4 months after buying a car with a new MOT, Service and 85 point check I'm left with a repair bill of close to £5000. Apparently wear and tear!

Me and my partner wanted a bigger car to start our family and wanted to part exchange our current Mercedes CLA for an Audi Q3 . We travelled 3 hours to meet with Fedz who was very polite over the phone when we first spoke in arranging our initial appointment , when arrived after leaving London early hours to collect our new car Fedz had forgotten our appointment time and was not really professional through out the process, he called my partner ''babe'' and constantly whistled , also the paper work took over an hour to sort out which we had to wait around.. We was told our current part exchange would be settled within 48hrs with our finance partner Close Brothers however a week later and it has still not been settled i was told today it will take another 48hrs? very confusing and misleading also worrying from our end. When we drove our new vehicle away we was relieved and delighted to get away and start fresh with our new family car ( we thought ) when driving on the motorway we was getting flashed constantly by other drivers who advised we had no brake tail lights when coming to a stop! we were shocked and confused as the vehicle had undergone a service and MOT in november/december time, and was sold on the basis everything was fine, when we got back we called Fedz and said we was not happy he advised us to take to a reapair garage at our own cost but would be re-imbursed by him if cost was reasonable, when we obtained a quote for repairs we was told we would need new brake lights and fuse/switch which cost us over £223 we were devastated and had to pay this, we then sent the invoice to Parkland Motors to be re-imbursed and was told by Fedz it will take 48hrs until we would receive the money back, we still haven't received this despite calling them again this morning having to chase again.. Overall I would not use this dealer again because of the recent experience , the turnaround is very slow in every aspect and not very professional , i don't feel we was looked after properly and the service could of been much more better from Parkland motors and the vehicle checked again before driving away as our lives had been potentially in danger on the motorway back to London. This was also my partners first car in her name and this has really put her off using a dealer in the future.

Great dealer nice dealer with friendly staff,delt with Jason, I was intrested in a few diffrent cars which he let me have the keys to look around at in my own time with no pressure,I was offer a good trade in price for my vehicle and purchesed a Jeep which was as the advert said in very good condition,there was a couple of bits missing from the car which Jason said will be sorted and forwared on,would highly recommend and would use again thanks

Both my husband and I have bought cars from Ash at Parkland Motors within the last month. The service we received was excellent, Ash was knowledgeable, relatable, patient and walked us through the whole process with ease. With a fantastic selection of cars and no pushy sales people in sight I would highly recommend Parkland Motors to anyone looking to buy a new car