What a great team! David was so helpful with me and was so understanding with everything! He done great to find me the best avenue to take and was great with his service. The vehicle I have received was great and was so clean and tidy inside.
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Bought a Renault Clio last week from Alan Garland, unfortunately there was a bit of a hiccup with the car, as can happen, however it was dealt with swiftly and efficiently, I received several calls about progress, even though it was resolved within 48 hours, I will definitely be buying another Renault from Alan again. Also, went for test drive with Alasdair Hanney, answered all my questions, very impressed
Reviewer has confirmed their email address
Visited parks east Kilbride and spoke to Johnny at Dacia / Renault . Was looking at the cars and was recommended the Renault Arkana . We were very happy 😁 with our last purchase from Johnny which was a Dacia duster . That we decided to speak and ask Johnny . If any of my friends were to buy a car I would recommend Johnny as he is very honest and explains cars in detail . Also when arranging my finance documents staff from the showroom kindly helped me with filling out forms as Johnny was off that day
Reviewer has confirmed their email address
Called Parks EK to try and book vehicle in to get our breaks looked at. Was told I would be put through the service depart. Phone kept ringing and ringing and finally someone answered but they were from the Irvine Branch, she said she was transfer me back through but, again, the phone kept ringing out then it cut off. Whenever I keep trying to call again, same thing happened. Called 6 times and still no-one answers the call. Nothing like a great customer service. WOULD NOT RECOMMEND THIS PLACE. UNHELPFUL!
Reviewer has confirmed their email address
Just had the sales manager for Parks of Hamilton Renault East Kilbride calling us threatening legal action because we put our negative experience up on reviews & social media. Everything on the reviews was the truth & we have proof. Apparently we were 'accepting' of their ridiculous offer for our car which we handed back after CONSTANT issues from the 1st week we had it. More like..... we had no option, other than keep an unsafe car which we weren't prepared to do. Wow, they really are a shocking company!! They just keep delivering that diabolical service! The sales manager basically just called to shout at us, try to belittle us & puff his chest out. They are bullies. Nasty, unhelpful & don't believe anything you say. Horrible horrible place. Oh and just to add. When we called the head office to tell them all the problems & make a complaint. The lady who took the call didn't realise she hadn't pressed mute & we heard the woman she asked what to do with this complaint "Just tell them anything to get them off the phone" They are nice as pie when they're selling you a car which most of their good reviews are from but if there's any issues with your newly purchased car......... they are nasty & horrible!!
Reviewer has confirmed their email address
Once again have had a very pleasant experience buying a 2nd hand car from Parks at the East Kilbride Site We previously bought a Nissan Quasquai which we were very pleased with, now we have purchased a Citroën, Our salesperson Steve McDonald was very informative about the car performance , talked us through all the " pluses" the car has We were once again delighted to have a friendly face answering all our questions , we would give Steve 10 out of 10 for his " Performance "
Sold us a unsafe unroadworthy car in October. Engine management light came on just over a week after owning it, numerous other issues including drive system, suspension and more. Refused us a full refund when we asked 3 weeks after purchase. Parks had the car for 6 weeks out of the 3 months we owned it supposedly fixing the issues. A week after getting it back, the car cuts out while driving on the motorway, this happened 6 times in 2 days. Took car back to parks & said we had enough & want a refund or trade in for same as purchase price but they offered us £2500 less than we bought it even though we've only had it for 6 weeks in our possession. The words the staff member said was 'they were doing us a favor offering' us that. & made out to be liars as they can't see the fault when they plugged the car into diagnostic. DO NOT BUY FROM HERE! There are plenty of other dealers out there . This dealership is unsafe!
Reviewer has confirmed their email address
Liam was very respectful to us, being an older couple with mobility issues he listened carefully to our requirements and found us the ideal car thanks Liam
Reviewer has confirmed their email address
Honestly not only got the right parts but when out the way to make sure of this ! Guy colin at desk could not do enough, and when parts came i got text right way ! I was unsure if i could fit them and even at time if it was the right parts again first class service, i was told to drive round to body shop and guy joe came out on his tea break and actually fitted my cover on wing mirror, at same time i was talking to colin and he helped me with light bulbs at back of my car ! First class lads helping this old guy out , highly recommended this company, ps i actually purchased car from here too few years back ! Again could not fault them in anyway
Reviewer has confirmed their email address
Picked up my new Dacia and couldn’t be happier with the service from first visit to delivery. Jonathon Tsang was so knowledgeable and helpful, as were all the staff I came across. Every question answered and the whole process made so simple and straightforward. Has to be 10 out of 10.
Reviewer has confirmed their email address
Parks East Kilbride is an Franchise dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Parks East Kilbride
1 Braeview Place
Glasgow
South Lanarkshire
G74 3XH
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