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Very professional service honest people would definitely recommend this garage and would come back again
I had a really dispiriting experience with Parkside Motors, and in particular with the salesperson named Cameron. I purchased a MINI Countryman (2012) and as a precaution, took it in for an early MOT. The vehicle failed the MOT at the MINI Garage, the fog lights were corroded, and the vehicle was sold to me as unfit for purpose. I immediately contacted Cameron and his colleagues to try to put the situation right. The full cost of the lights was in excess of £500 and I offered to split this with Parkside Motors. Their response was to deny any responsibility, undermine the MINI garage, undermine me, and eventually, after involving a lawyer and making Cameron aware of the Consumer Rights Act (and after many emails where I was chasing Cameron for a response) they offered me a free MOT with their own mechanic and £125 as a goodwill gesture. I did not accept this as I don’t trust their mechanic who clearly missed the corroded lights in the first, and the goodwill gesture does not acknowledge their responsibility and role in selling me a vehicle not fit for purpose. The experience was very stressful, and I urge you to avoid buying a vehicle from these people or ensure a warranty that covers in the entire vehicle up to the MOT is included. Parkside Motors, 200 Burnt Oak Broadway, Edgware, London, HA8 0AP
Reviewer has confirmed their email address
AVOID PARKSIDE MOTORS. THEY SELL DEFECTIVE CARS AND THEIR WARRANTY IS BOGUS! I purchased a Land Rover Discovery recently from Parkside as we had our fourth child and require a larger vehicle. After a few weeks a red warning light appeared on the dash. When I got a mechanic to check the vehicle, they revealed that the manifold was stuck together with tissue and glue. I was absolutely appalled! Parkside refused to cover the costs of the repair stating that their 3 month warranty only applied to the engine and gear box. To add insult to injury I was told by a Parkside representative that if " I pulled on every ones heart strings I'd be out of business!" I found these remarks very offensive. I've had to cover the significant cost of the repairs myself. I feel very betrayed and deceived. I would strongly urge everyone to look else were.
Reviewer has confirmed their email address
Parkside Motors Ltd from Parkside Motors Ltd in response to THEY SELL DEFECTIVE CARS
Hi sir, We don't have any record of this sale on our database. There a number of other Parkside Motors and we believe that your review was meant for them.
Parkside Motors were very helpful and obliging to get my BMW330d to the specification I requested. Car was good value for purchase price
I PURCHASE A AUDI Q5 ON 23RD OF JANUARY 2019. PARKSIDE MOTORS LTD HAVE TAKEN MY OLD CAR PEUGEOT 3008 AS A PART EXCHANGE AND AGREED TO SETTLE THE FINANCE SECURED ON THE PEUGEOT 3008 (REG KS12NNW). iT'S BEEN OVER 6 MONTHS AS OF 17 JUNE 2019 AND THEY HAVE YET TO SETTLE MY OLD FINANCE. DO NOT BUY THE PEUGEOT 3008 REG KS12NNW AS THE FINANCE IS NOT SETTLED ON THAT CAR. THEY'RE NOT RETURNING MY CALLS OR EMAILS. I'M PERSUING LEGAL ACTIONS AGAINST PARKSIDE MOTORS LTD AND THEIR DIRECTORS. MY NEW FINANCE BROKERS WERE CARFINANCE247.CO.UK AND THEY'RE ALSO TRYING TO CONTACT PARKSIDE MOTORS ALSO, WITHOUT ANY LUCK. GOKAN IS THE MANAGER AND THEY'RE NOT TAKING ANY ACTION TO RESOLVE THE ISSUE. I DO NOT RECOMMEND THEM AT ALL. GO TO A BIGGER CAR DEALERSHIPS AND AVOID THESE SCAM ARTISTS AT ALL COSTS.
Reviewer has confirmed their email address
Parkside Motors Ltd from Parkside Motors Ltd in response to UNPAID SETTLEMENT FINANCE BY PARKSIDE
Hi Ranesh, the settlement figure provided by the broker was not correct after having your authority to speak to Motonovo we obtained the correct amount and this payment was accordingly made to clear the finance agreement. We will be very greatfull if you could revise your feedback. Thank you,
MERCERDES B CLASS - FY63 BFM. Until I get a refund, this car is owned by me & NOT Parkside Motors. BEWARE"" Purchased £10,000 car from Parkside Motors nearly 7 weeks ago. Driving home it had a gearbox fault. No reverse & no 1,3,5 or 7 gears. They agreed to take car back & rectify the issue. They eventually picked car up on the 01/05/19. Since then, I have been given 4 different reasons for the fault. Then told it was going to have a new gearbox!?!?!?! 4 Weeks, several excuses & missed dead lines later, I actualy got the promise of a refund. Surprise, surprise. I'm still waiting. “They are now advertising MY car on Auto Trader. If you are interested in this car, be warned. I was told it has been fitted with a gearbox from another vehicle. Check paperwork & who fitted the G/Box. Make sure you give it a good test drive. Make sure you check vehicle over. R/H wing mirror dosn’t de-mist & casing cracked. Front bumper is a different colour. Hope this helps & prevents anyone else having to through what I’ve just gone through.
Parkside Motors Ltd from Parkside Motors Ltd in response to “BEWARE” MERCERDES B CLASS - FY63 BFM
Hi Roy, we are very sorry for your dissapointment, we did provide you with an option to reject or repair, my records indicate that your issue has been resolved, and that you have received a full refund for this vehicle. I can also confirm this vehicle has been sold after the relevant repairs we were carried out and the customer was very pleased. Thank you,
Parkside Motors is run by liars! I purchased a car from here I have had no end of problems with the car. Communication with the owner has been near on impossible. I would never ever ever buy from these guys again! They told so many lies about the cars history. Not to be trusted!!
I have previously left a one star review about Parkside Motors, the issue has now been resolved and I don't have any complaints
Reviewer has confirmed their email address
Bought an Audi from Parkside Motors that I was sold to me assuring it had 4 years manufacturer warranty. Had a problem with the car and took it to Audi who have told me not only is the warranty void but the car is not safe to drive!! Terrible customer service and they won't pay for the repair will be taking legal action
Reviewer has confirmed their email address
Parkside Motors Ltd from Parkside Motors Ltd in response to Scammer
Hi Hanz, can you please let us know which vehicle you have purchesed from us as we have no record of the sale in our database.
Very impressed with the customer service at Parkside Motors! Polite, professional, and very knowledgeable on all their cars on the forecourt. Their was no hard sale, due to the quality of the cars, they sell themselves. All cars on the forecourt are spotlessly clean, and they even gave the I brought a wash whilst I was in the office buying it! Thanks again to Amin who served me.
Welcome to Parkside Motors Ltd. We offer a range of used vehicles and all at competitive prices. We accept all debit cards, transfers and finance payments.
Customer service is very important to us and we pride ourselves on keeping our customers happy by offering a helpful friendly service and answering all of your questions with a smile. If you have any questions relating to our cars and services, call us today to find out how we can help you find your next second-hand car.
At Parkside Motors Ltd we are renowned for providing premium used cars at outstanding prices. Many of the customers who have bought cars from us in the past return to buy their next used vehicle as our dealership service is second to none. Our team are experienced, trustworthy and professional - our aim is to offer you the very best value for money on used cars in Edgware.
Our stock changes on a daily basis, so if you can't see what you are looking for on our website then please contact us. We don't want you to avoid missing out on our great deals. You can contact us by phone, email or by simply dropping into our Edgware showroom.
It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Parkside Motors Limited at 200 Burnt Oak Broadway, Edgware, Middlesex, HA8 0AP. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2014
Parkside Motors Ltd
200 Burnt Oak Broadway
Edgware
Greater London
HA8 0AP
Mon | 09.30 - 17.00 |
Tue | 09.30 - 17.00 |
Wed | 09.30 - 17.00 |
Thu | 09.30 - 17.00 |
Fri | 09.30 - 17.00 |
Sat | 09.30 - 17.00 |
Sun | 09.30 - 17.00 |
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