I recently took my car to a BMW dealership for a recall service. Unfortunately, the service was delayed by two days due to some fault on their end. Additionally, when I received the initial quote for fixing the brake pad, it was shockingly high. Upon enquiring with the representative, I was told it was just a typo. However, I can't help but feel cheated, especially since the actual price was one-third of what was initially quoted. Thank god didnt go ahead with the actual quote. To make matters worse, I had specifically requested an engine oil change, but it was not done. While the service was eventually completed, I was disappointed to find that both front wheels were black and dirty, which was not the case when I dropped off the car. Overall, my experience with this dealership was not up to my expectations. I would caution others to be wary of their pricing and to double-check everything before agreeing to any repairs or services. In conclusion, I would not recommend this BMW dealership based on my recent experience.

This review is on behalf of my Chief Executive. She is the head of the Trade Association for all Franchised Car dealers in the UK. Recently she developed a tyre issue with her BMW and was in the area at the weekend. Partridge BMW went out of their way to look after her, provide a courtesy car, constantly in contact and extremely friendly service. No one at Partridge new who she was but she spoke glowingly about the levels of service. Highly recommended.

I bought a car today from Partridge Hampshire BMW, my third from here, and the customer care is still as good as it was. The salesman, Mr Andre Selwood, was so good in explaining everything about the car. A few things I had no idea how they worked, and he gave me good detail about them. Really polite and helpful. I’ve found this place good all three times, and the after sales is really good too. You know you’re well looked after, Regards Mrs Bell.