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First of all we found the salesman - Scott - genuine and professional and he offered us a very good service. However, the vehicle had not been properly detailed prior to collection so defects were very quickly apparent. The major one has been addressed under the Warranty but as the maximum limit on this is a mere £250 we are left out of pocket. The after sales service is appalling as 'Dan' (who seems to be one of the owners) is almost impossible to contact and his administration (for want of a better word) is hapless to say the least. He's offered half of our out-of-pocket expenses, which is indicative of his lack of interest, professionalism and service. In short, the excellent sales team have no back up so we cannot recommend this company.
Since I bought the car there hasn't been any problems at all, on the day I asked them to fix a couple of things and they did that for me. I would recommend them to any buyers out there looking for a good dealership.
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Paynes Road Vehicle Centre are a used car dealership based in Southampton and serving the wider Hampshire area. This dealership stocks a range of popular manufacturers and models with over 50 vehicles currently in stock. All cars are sold with 12 month MOT, minimum 3-6 month warranty and are inspected and cleaned prior to sale. Part exchange valuation, finance and warrantys are available. Open for viewing 7 days a week.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Paynes Road Vehicle Sales High Street
High Street
Southampton
Hampshire
SO40 9HL
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