Took my car in to have a £40 suspension component changed and a £25 drop link. I'm a mechanic myself but I don't have a ramp to get underneath. Never gave me a price until it was disassembled. I was staggered in them wanting almost £400 for 1.5 hours work!!!!!! Then to my absolute disbelief, they told me the other side needed doing! So I took it to a credible garage for a second opinion, not some rip off merchant who frankly rob customers. Customer service is awful. Abrupt, obtuse and darn right audacious. Save your hard earned cash and go to a proper garage
Brought car from them 3 weeks ago its been back to them twice with problems customer service very poor no one knows what going on terrible i would not buy another car from them and make sure family and friends don't
Reviewer has confirmed their email address
Bought a car from this place only to realise it needed a completely new clutch. Malcolm the Sales manager said he’d put a new clutch on it. Went next week to pick up. Clutch down to floor. Took it to my local garage in Oswestry. They confirmed it had been touched and that he’d just adjusted the cable to what was left. Took back. Malcolm denied everything. What a load of Bull! Said he’d got the car of a lady whose husband had died. Shame on you. Stay away from this place. Well dodgy. Another lad in the sales office also had clutch problem from here. Stay away.
Reviewer has confirmed their email address
Took my car in for it's MOT. The only thing it failed on was a rear fog light (they said it was out of alignment and needed replacing but still worked). Thinking it would be a relatively cheap fix agreed for them to carry out the work (but they wouldn't give an estimated cost) having looked on line and seen the part was £25 and it being a very simple 20min job to replace, I was thinking worst case looking at £75 for the work. And this way the car would get it's MOT after the re-test. I was shocked to find out that the final bill was £211.38. £54 for the MOT and then £157.38 to replace a rear fog light. This garage is an absolute joke and no wonder they didn't want to give a quote for the work as I would have laughed at them and done it myself as it really isn't a difficult job to do. I would strongly advise people not to use this garage or before any work is carried out, insist that they give an accurate quote for the work. If they don't then please, please walk away from them. Such a huge disappointment of a garage that is willing to rip people off instead of being honest about things upfront.
Reviewer has confirmed their email address
Got car MOT'ed here on 27/02. It failed and I was quoted £280 incl VAT for the work required. I got the work done elsewhere for £108 incl VAT, This is not the first time that PDNagington's has quoted me c.2.5 x the amount that work should actually cost. They will be getting no more of my business, CAVEAT EMPTOR.
Reviewer has confirmed their email address
Got charged four hours labour for mot, service with a spring and bushes. Told that wishbone would be better to replace as sometimes takes them a while to replace just the bushes so let them. Then they charged fours hours as the so called engineer struggled to get four bolts off. Granted they may be rusted but best part of four hours. Really. Shows how it's done in 10 minutes online. So what you paying for? Advice would be not to use them. At your own risk
Reviewer has confirmed their email address
Took my car in for its MOT it failed, due to one piece needing replacing I said yes, they charged me double what it was for the piece, and I have a tracker in my car to check speed and know where my car is, I caught them more than 5 times doing 40 in a 30 and when I got the car back and complained about the speeding, the steering wheel was out by 45degrees once that got sorted the tracking was out also, would never ever touch them again!
Fantastic service received yesterday, very attentive staff and really competitive prices and I originally went to another dealer and prices were twice as much!! Very happy Bunny!!
Reviewer has confirmed their email address
Very frustrated with our recent experience at Nagingtons garage. A complete lack of customer service and care, I’m afraid I would NOT recommend. VERY expensive, VERY unhelpful, unprofessional service.
PD Nagington is an Independent dealership that is based in Market Drayton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
PD Nagington
Cheshire Street
Market Drayton
Shropshire
TF9 3AA
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