Sidra N, November 2023
"I would go back to this dealership. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm in love with my Citroen C4, the team were so friendly when I went to view my car and they were more than helpful. It was my first time buying from here and I would return here as a customer again. I am waiting for a spare key and a few bits but I've been advised that they will keep in touch to keep me updated.
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Aftersales from Pellon Motor Group in response to I would go back to this dealership.
Hello Sidra,
Thank you for your review and for choosing our dealership. We are overjoyed to hear that you are in love with your Citroen C4 and that you had a friendly and helpful experience with us. We appreciate your business and your satisfaction. 😊
We apologize for the delay in providing you with a spare key and a few bits. We are working hard to get them to you as soon as possible. We will keep in touch with you and keep you updated on the progress. We appreciate your feedback and your patience. 🙏
We hope you enjoy your Citroen C4 and have a smooth and comfortable ride. Please do not hesitate to contact us if you need any assistance or have any questions. Thank you again for choosing us and for sharing your feedback. 😊
Mr H, November 2023
"Ford Ranger"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had the car for a couple of weeks now and the car runs great, I needed a bigger car due to having little ones and I can defiantly confirm that the kids now have a lot of room. There are a few imperfections on my ford that wasn't mentioned but it wouldn't stop me coming back to this dealer.
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Aftersales from Pellon Motor Group in response to Ford Ranger
Thank you for your review and for choosing our dealership. We are happy to hear that you are enjoying your car and that it suits your needs and your family. We apologize for any imperfections that were not mentioned, and we appreciate your understanding and your loyalty. 😊
We value your feedback and your business. We hope you have a great time with your Ford and your little ones. Please do not hesitate to contact us if you need any assistance or have any questions. Thank you again for choosing Pellon Motor Group and for sharing your experience. 🙏
Andrew L, November 2023
"Nothing short of perfect 💯"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Where do I start with my experience at Pellon Motor Group. Honestly, this is the first time I have visited a small dealership as I have always got cars from main dealers but the service this team provides, they really make you feel like family!! I have to say that I did look elsewhere before I came across this dealership but all of the Ford's that I viewed were horrendous and I wouldn't have purchased them in a million years. As soon as I saw the Ford Ranger online it looked nothing short of spectacular! I had to go and view it, so I jumped in my car and went straight to the dealership. When I arrived, I was greeted by a lovely receptionist who got me a coffee while I made my way round to the Ford Ranger. Once I had a good look around the car the team asked if I wanted to take it out for a test drive, so I didn't even have to ask. I drove the car for 5 minuets and knew I had to have it and I wasn't going to let anyone take this car home other than me. We got back to the dealership, and we sat down to go through all paper work, where I was then offered another coffee! it's only the small things but they really make a big difference. The Ford has been amazing ever since and as soon as anyone compliment the car, I'm always quick to tell them where I purchased it from. I really can't think of any reason for someone not to shop here for a car and I can't find the right words to say to do this dealership and this team justice, if you can think of the top word for excellent and then think of the next one above that.
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Aftersales from Pellon Motor Group in response to Nothing short of perfect 💯
Hi Andrew,
Wow, thank you for your amazing review and for your generous words. We are thrilled to hear that you had such a wonderful experience at our dealership and that you found the perfect Ford Ranger for you. We are proud of our team and their dedication to providing excellent service and making you feel like family. 😊
We appreciate your business and your recommendation. We hope you enjoy your Ford Ranger for many years to come. Please do not hesitate to contact us if you need any assistance or have any questions. Thank you again for choosing Pellon Motor Group and for sharing your feedback. 🙏
Duane C, November 2023
"Lucky to have found a good dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had some dodgy cars, from some dodgy dealerships in the past and this dealership really isn't one of them. I can't remember the salesman's name as I'm not the best at remembering names but he was very transparent about the car and wasn't shy to mention any imperfections on the car, like the wheel alignment was slightly out etc.. but this was all reflected in the price. It is a daily car and I'm still loving the drive.
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Aftersales from Pellon Motor Group in response to Lucky to have found a good dealership
Thank you for your review and for your continued trust in our dealership. We are happy to hear that you are satisfied with your car and that you appreciate our honesty and transparency. 😊
Ross, November 2023
"So far so good 👌"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far so good for my new Nissan Juke, I have been driving the car every day since purchasing it as I use it to commute to work and do the daily tasks. I can't remember the salesman's name but from what I can remember he was very pleasant to deal with. One thing that was most important about the service, was the fact he wasn't a pushy salesman. If the staff did try the pushy approach, it's safe to say that I wouldn't have purchased the car that day. Overall, I'm very happy and everything you would expect from a car dealer.
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Aftersales from Pellon Motor Group in response to So far so good 👌
Hello Ross, We are glad to hear that you are enjoying your new Nissan Juke and that it meets your needs and expectations. Thank you for sharing your positive feedback and for choosing our dealership. 😊
Nathan P, November 2023
"I would highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After visiting this dealership for the first time, I was left leaving very happy. I can't remember the gent’s name who sold me the car, but they were very nice to deal with and helped to answer every question about the car.
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Aftersales from Pellon Motor Group in response to I would highly recommend
Hello Nathan, Thank you for your kind words and positive feedback. We are delighted to hear that you had a great experience at our dealership and that you found the car of your dreams. We appreciate your business and hope you enjoy your new ride. 😊
Kim S, November 2023
"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Extremely happy with how smoothly with everything. We got a great vehicle and a great price. Delivered within 48 hours (over 300 miles) really helpful and friendly too.
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Aftersales from Pellon Motor Group in response to Great service!
Hi Kim, Thank you for your review and your feedback. We are extremely happy to hear that you are extremely happy with how smoothly everything went. We are proud to offer you a great vehicle and a great price. We are also impressed by the fast delivery within 48 hours over 300 miles. That’s amazing! We appreciate your kind words about our helpful and friendly staff. We always aim to provide the best service and support to our customers. Thank you for choosing us and for being a satisfied customer. We hope you have a wonderful time with your new vehicle and that you will visit us again soon.
Brandon C, October 2023
"Sound "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was sound, the Ford Puma is a good car that has been nothing but reliable since I bought it. 4 stars, just coz no one is perfect.
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Aftersales from Pellon Motor Group in response to Sound
Hello Brandon, Thank you for your review and your 4-star rating. We are pleased to hear that you are happy with the customer service. We appreciate your honesty and your feedback. We always aim to improve our service and we value your suggestions. We hope you enjoy your Ford Puma for many years to come and we look forward to seeing you again. 😊
Stephen M, October 2023
"All the was from Ireland "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was over in the UK seeing my sister, I live in Ireland you see. Whilst over here I saw a car that really caught my eye I came to view it and it was perfect! I sealed the deal and then flew over the following weekend to pick it up. Canny complain, these guys were top draw/the sale was grand and I was blown away by the level of service. The Ford Focus ST is a dream. All good! Cheers.
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Aftersales from Pellon Motor Group in response to All the was from Ireland
Hello Stephen, Thank you for your brilliant review and your trust in us. We are delighted to hear that you saw a car that really caught your eye and that it was perfect for you. You are a great customer and we appreciate your business. We are happy that you are blown away by the level of service and that the Ford Focus ST is a dream. We agree that the Ford Focus ST is a fantastic car that offers a thrilling driving experience and a stylish design. We hope you have a lot of fun driving it and we look forward to seeing you again. Cheers! 😊
Erin R, October 2023
"So kind "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can say I am finally used to driving the Peugeot 107, it feels like second nature now. It only took me a little while but I am very much enjoying being behind the wheel. The staff down at Pellon Motor Group were so kind, helped and just lead me through the process, in a very clear and transparent way. It was the most perfect experience. 5 stars for sure! Thank you much Pellon Motor Group💗
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Aftersales from Pellon Motor Group in response to So kind
Hello Erin, Thank you for your lovely review and your 5-star rating. We are proud of our staff who were so kind, helpful and transparent with you and who led you through the process. We appreciate your kind words and your trust in Pellon Motor Group. You are a wonderful customer and we are honored to have you. We hope you enjoy your Peugeot 107 for many years to come and we look forward to seeing you again. Thank you so much Pellon Motor Group
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