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I would not recommend this dealer to anyone. No issues with Sales side as salesperson wasn't pushy, had good knowledge and did the job he was paid for. The issues all came after signing on the dotted line. Picked up car to find certain pre-collection issues hadn't been resolved, had to return car to be without for 4 weeks while parts were sourced and fitted. Communication was shocking throughout. After raising complaint via Sales manager about issues agreed on compensation of a free Service. Returned car to have first service and at same time dealer was supposed to sort outstanding issue from initial purchase of car. Turns out they bodged the fix and now the issue is worse than before, have had to take this up with Nissan directly to resolve as I would not trust this dealership to deal with it at all given all the issues we've had with them. I warn any one that purchases a car from this dealer, make sure everything is in writing and if issues do arise go via Pentagon Customer Care direct otherwise I'm sure they'll just try to palm you off and wash their hands of you. Never have I had such a bad experience when purchasing a car!
Reviewer has confirmed their email address
It was a brand new fiat 500 after a few weeks there was an engine fault- it took a few days for someone to call back to find out what to do, had to take the car to local fiat dealer to be looked at, all fixed for now. Very helpful and knowledgeable when enquiring/purchasing and getting a good deal, very friendly.
Reviewer has confirmed their email address
I don't give you advice to get a car from Pentagon in Huddersfield. When you coming to buy a car they are polite and helpful but after when you bought the car if you need help or discuss about service they are not at the desk and difficult to reach them. They ask your name and promise to call you back but they don't. Even if you call to complain department they are unhelpful..
Pentagon Huddersfield Nissan, Fiat And Abarth is an Franchise dealership that is based in Huddersfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Pentagon Huddersfield Nissan, Fiat And Abarth
Northgate
Huddersfield
West Yorkshire
HD1 6AE
01484 484848
https://www.pentagon-group.co.uk/locations/huddersfield
Mon | 08:00 - 19:00 |
Tue | 08:00 - 19:00 |
Wed | 08:00 - 19:00 |
Thu | 08:00 - 19:00 |
Fri | 08:00 - 19:00 |
Sat | 08:30 - 17:00 |
Sun | 10:00 - 16:00 |
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