AVOID AT ALL COSTS: Car returned within 3 days of purchase with a blown head gasket and leak to coolant tank ! RAC called out due to driving an unsafe car home with my newborn baby in the car!! DISGRACEFUL company and customer service!! Where do we start? Abysmal customer service from the below members of staff: Charley Hicken- She advised the car ran fine when she drove it, provided false information on the car - advised car had 1 stamp in the book, however no service book even existed! Turns out the 3 year old car has a blown head gasket and this wasn’t found by their service/parts team yet a local mechanic found the issue insantly! Every garage I took it to advised it’s a “death trap and money pit” Turns out the car had been in for repair before due to engine overheating! ( Previous reviews from others show they have had bad dealings too)… Manager Dan- Rude, Arrogant, gets his staff to tell you he is off to avoid phone calls, acts like he is above everyone when he manages a local car garage. Embarassment. Shows no compassion or sympathy and their good will gesture was picking up the vehicle even though that’s the very least you should do as the car was deemed unsafe to drive!!! Also advised he doesn’t care about negative reviews on the company as he says people only provide negative feedback! Stated he doesn’t have to service the car as it’s not a requirement. Top manager him! Charlie Hartshorne - Yes provided help with the return of the car after a few days of stress, however showed no sympathy with providing my partner with any form of compensation for the absolute shambles of customer service and inconvenience caused by the complete incompetence of the staff. Actually advised that we are responsible for returning the car to them! Yes no problem, I’ll drive the unsafe car back to you with my newborn baby in the car which has an overheating engine and blown head gasket! I’m sure you’d allow your kids to drive in a vehicle like this! Didn’t even have the decency to cover the petrol for the journey. Andy Finch - the main manager who again showed no effort to even contact me back despite emailing several times for a response. Typical sales manager and team. Ran by absolute clowns from the top and you can see why it trickles down to their customer service and sales team, complete incompetence. Part ex my partners car with this lot however since we had to reject the car as it was unsafe to drive, this left my partner to find £1000 due to the negative equity on her previous agreement. This wouldn’t have been the case if the car she was sold was looked after and had the appropriate checks! Waste of time writing these reviews as you get the automated email from the clowns asking you to call or email in as opposed to addressing the issue. Avoid this business at all costs, rotten and incompetent from the top, to the core. Shameful shameful company. Never known anything like it, goodbye and good riddens!!

I'd been to this dealership years and years ago and they weren't very good, I don't know if it was Pentagon then but I'm pleased to say they've improved a great deal. They took me through all the finance and explained everything to me which was very helpful, they did a very good job with the car and at this present moment in time I've not any issues. I would easily recommend them now.