Car Dealer Reviews is an
official partner of Auto Trader
I took my car In 1st Service And the checklist they give youWhat's ticks All OK but going through it and check in the things they say has not been done They also say complementary vac And wash A two-year-old kid could have Vat the car betterAnd the car was that even Washed
Bought a brand new van of these clown in October last year 8 months down the line to cut a long story short something lets go and my 8 monfh old van needs an engine and a host of new parts. As usual zero communication and find this all out with a phone call to them after 3 weeks of hearing nothing from tbe phone call start im very sorry sir someone should of rang and told you the first of 10,s of meaningless appologies Aftwr 3 months of txt messages saying my parts on order i decide to chase up with vauxhall customer services and we gonaround in circles of empty promises never returned phone calls to be told eventually my parts order was cancelled by mistake but its ok because it was spotted a week later and reordered.i then recieve another call that day to be told my parts were never reordered as they were deemed faulty and they cant repair my van with faulty parts Its now been 5 months and the van is fixed new engine and all new parts and they expect me to just pick with no explanation for all the lies or apology for taking 5 months to repair it sorry pentagon i should of know better than deal with you again you can keep the van and a legal battle is coming your way
do not buy from the used car side unless you want constant issues and stress unabl to leave minuss stars Avoid rob mara and nathan parker
Reviewer has confirmed their email address
It would appear they use under handed tactics to pull the wool over your eyes. read the email sent to Pentagon Oldham Dealer principal. Did not even send me a reply. Dear Rob I thought it would be appropriate to share with you the poor customer services received from your salesman Harry. On Wednesday of this week Harry quoted my wife a Corsa Energy AC in white, £9,274 on a PCP agreement which is to be an eighteenth birthday gift for our son. Despite 3 telephone calls from my wife, one from myself requesting written specification of the offer he had put forward on each phone call we were informed that he had indeed emailed across the specification. This never arrived despite being given two separate email addresses. On one occasion I even emailed him to enable him to reply to my email in an attempt to receive the requested information. Furthermore, I had made an appointment to travel from Bolton to complete the transaction at between 2 – 3 o’clock. Upon chasing the required specification again this morning prior to our drive over I was informed that Harry was not working today. I had therefore asked to speak to yourself to outline my concerns without any luck. I question what underhanded sales tactics are taking place within your dealership, hoping without your knowledge, for the above to happen. Why would I be told that emails had been sent and delivery receipts obtained on two separate email addresses ( the likelihood that this never happened although you could check). Why would he make an appointment knowing he would not be available as well a knowing that I do not have a copy of the quotation. Is this an attempt to confuse a customer whilst they are in the dealership ? Over the 30 plus years of purchasing high end prestige cars I can honestly say I have never experienced such tactics, especially for a car that can be purchased anywhere. I would appreciate your comments on the above.
Pentagon Vauxhall Oldham is an Franchise dealership that is based in Oldham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Pentagon Vauxhall Oldham
Chadderton Way
Oldham
Greater Manchester
OL1 2QL
0161 621 2720
https://www.pentagon-group.co.uk/locations/oldham
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Pentagon Vauxhall Oldham, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.