I took my car In 1st Service And the checklist they give youWhat's ticks All OK but going through it and check in the things they say has not been done They also say complementary vac And wash A two-year-old kid could have Vat the car betterAnd the car was that even Washed

Bought a brand new van of these clown in October last year 8 months down the line to cut a long story short something lets go and my 8 monfh old van needs an engine and a host of new parts. As usual zero communication and find this all out with a phone call to them after 3 weeks of hearing nothing from tbe phone call start im very sorry sir someone should of rang and told you the first of 10,s of meaningless appologies Aftwr 3 months of txt messages saying my parts on order i decide to chase up with vauxhall customer services and we gonaround in circles of empty promises never returned phone calls to be told eventually my parts order was cancelled by mistake but its ok because it was spotted a week later and reordered.i then recieve another call that day to be told my parts were never reordered as they were deemed faulty and they cant repair my van with faulty parts Its now been 5 months and the van is fixed new engine and all new parts and they expect me to just pick with no explanation for all the lies or apology for taking 5 months to repair it sorry pentagon i should of know better than deal with you again you can keep the van and a legal battle is coming your way

It would appear they use under handed tactics to pull the wool over your eyes. read the email sent to Pentagon Oldham Dealer principal. Did not even send me a reply. Dear Rob I thought it would be appropriate to share with you the poor customer services received from your salesman Harry. On Wednesday of this week Harry quoted my wife a Corsa Energy AC in white, £9,274 on a PCP agreement which is to be an eighteenth birthday gift for our son. Despite 3 telephone calls from my wife, one from myself requesting written specification of the offer he had put forward on each phone call we were informed that he had indeed emailed across the specification. This never arrived despite being given two separate email addresses. On one occasion I even emailed him to enable him to reply to my email in an attempt to receive the requested information. Furthermore, I had made an appointment to travel from Bolton to complete the transaction at between 2 – 3 o’clock. Upon chasing the required specification again this morning prior to our drive over I was informed that Harry was not working today. I had therefore asked to speak to yourself to outline my concerns without any luck. I question what underhanded sales tactics are taking place within your dealership, hoping without your knowledge, for the above to happen. Why would I be told that emails had been sent and delivery receipts obtained on two separate email addresses ( the likelihood that this never happened although you could check). Why would he make an appointment knowing he would not be available as well a knowing that I do not have a copy of the quotation. Is this an attempt to confuse a customer whilst they are in the dealership ? Over the 30 plus years of purchasing high end prestige cars I can honestly say I have never experienced such tactics, especially for a car that can be purchased anywhere. I would appreciate your comments on the above.