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115 reviews from our car dealer reviews community
Leave a review for Penton Salisbury
Leave a review

115 reviews from our car dealer reviews community

Leave a review for Penton Salisbury
Leave a review
"Getting my first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I first came to Penton to look at cars, I talked to a couple of different colleagues about possible deals. Once I had found something that I thought may be suitable, the dealer recommended that I talked to Matt, as this was his specialist area. Matt took on my case very happily and was instantly able to answer all my questions, as well as explaining everything to me clearly. Unlike in other dealerships that I had approached during my research, I did not feel pressurised to make the order and Matt gave me plenty of time to think about it. Matt was very realistic about the different options I had and said how much each option would cost and whether it would be worthwhile in reality. Overall, the service I received from Matt has made me feel that when I am next looking for a car, I will be more likely to return to him rather than pursue other dealers.

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"Speedy, efficient sales service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed to replace my old car quickly and had been trawling the internet for a new or nearly new Peugeot 5008. I had spoken on the phone to many dealerships in the South of England without success but when I contacted Penton Salisbury they seemed to have exactly what I wanted. I visited the dealership on a Thursday and met Matt. He was absolutely correct....they did have a nearly new 5008 to the spec and age I had hoped for. I test drove that day, paid the deposit, went home and waited for a call. Matt pulled out all the stops and my car was ready to collect on the Saturday, fully checked, serviced and taxed. Brilliant service from all the team involved in Salisbury.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom Maule at Penton group helped us buy a new car and part exchange our old one recently. We were impressed with his customer care and attention throughout the process .Happy to recommend

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"Do Not Use !! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not use this garage. I have recently taken my vehicle here for a service (Sept 2022) and money was stolen out of my car during this time. The garage have accepted that this did happen, however stated that it was my fault for leaving the money as leaving personal property can be “tempting” to their employees. Absolutely abysmal customer service and would advise people look elsewhere where staff are not “tempted” to steal your property.

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"Good service from Penton Salisbury "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Matt Notley for sale and arranging delivery

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"Great and easy service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our car was coming to end of its lease as such we went into Salisbury pentons and bought a new car.!!! Abigail.armstrong was an absolute delight friendly and easy to talk to and we ended up with a new car ... an five star experience

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was keen to buy an electric car, I went in to Vauxhall in Salisbury to have a look at the Corsa-E where staff Abi, was the loveliest sales assistant I have ever met. Abi knew the answers to my questions, Abi kept me updated with everything that was going on and made the whole experience so easy.

"Poor service and mis-selling "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were invited to test drive a car after seeing it advertised on eBay. It was a 140 mile round trip, but it was the car We’d decided on. After two trips to see the car we put a deposit down. We applied for PCP finance for the purchase, but this was turned down because the car had been incorrectly registered with DVLA. I decided to take a personal loan out instead, but asked that the issue was corrected prior to the full payment. This was refused and we were told that we would be refunded without any of our costs incurred refunded.The car is a Red Peugeot 508 reg. KX68 HJO. This has been incorrectly registered and Is likely to cause issues if you try to resell it. Please be carful with this dealership!

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been completely ignored now for two months, still have nearly £400 of my money after they mis-sold me a vehicle and I had to return it. Never return calls or emails, so dodgy.

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"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom could not have been more pleasant and helpful, making buying a used car during Covid restrictions very easy. We are delighted with our 208 which has everything we love about Peugeot cars.

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Dealership Information

Penton Salisbury is an Franchise dealership that is based in Salisbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
115 reviews4.5 out of 5 stars — Rated Very Good
Excellent
98
Very Good
3
Average
1
Poor
2
Terrible
11

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  • Contact Information

    Address

    Penton Salisbury
    48 Churchfields Road
    Salisbury
    Wiltshire
    SP2 7PW

    Get in touch

    01722 322828
    https://www.pentonmotorgroup.com/citroen/contact-us/penton-citroen-salisbury/

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Penton Salisbury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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