121 reviews from our car dealer reviews community
Leave a review for Penton Salisbury
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121 reviews from our car dealer reviews community

Leave a review for Penton Salisbury
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"Good service from Penton Salisbury "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Matt Notley for sale and arranging delivery

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"Great and easy service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our car was coming to end of its lease as such we went into Salisbury pentons and bought a new car.!!! Abigail.armstrong was an absolute delight friendly and easy to talk to and we ended up with a new car ... an five star experience

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was keen to buy an electric car, I went in to Vauxhall in Salisbury to have a look at the Corsa-E where staff Abi, was the loveliest sales assistant I have ever met. Abi knew the answers to my questions, Abi kept me updated with everything that was going on and made the whole experience so easy.

"Poor service and mis-selling "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were invited to test drive a car after seeing it advertised on eBay. It was a 140 mile round trip, but it was the car We’d decided on. After two trips to see the car we put a deposit down. We applied for PCP finance for the purchase, but this was turned down because the car had been incorrectly registered with DVLA. I decided to take a personal loan out instead, but asked that the issue was corrected prior to the full payment. This was refused and we were told that we would be refunded without any of our costs incurred refunded.The car is a Red Peugeot 508 reg. KX68 HJO. This has been incorrectly registered and Is likely to cause issues if you try to resell it. Please be carful with this dealership!

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been completely ignored now for two months, still have nearly £400 of my money after they mis-sold me a vehicle and I had to return it. Never return calls or emails, so dodgy.

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"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom could not have been more pleasant and helpful, making buying a used car during Covid restrictions very easy. We are delighted with our 208 which has everything we love about Peugeot cars.

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"PHILIP "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks you Tom excellent service

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"Worst dealership I have ever dealt with"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Penton Salisbury is the worst dealership I have ever dealt with. Problems: They advertised that the vehicle price was inclusive of VAT when it wasn't. One of the keys did not work and needed re-programming (a fault found be me, as they didn't check the keys), the window makes a terrible screech when opening (found by me), and I had to fix that myself as they did not even bother replying to my concern. The vehicle was advertised as having 27000 miles, but had 28000 (not the end of the world, but the salesman admitted that the staff used a vehicle for personal use - their own house moves). Advertised vehicle as being a Euro 6 engine, which is paramount to avoiding £12.50 daily charges for driving in central London, and also affects the value of the vehicle. However, the V5 has data missing. Dealing with Citroen to obtain the missing details was like liasing with a circus. After countless correspondence, they have requested £200 from me to get the correct documentation! Been trying to liase with the manager, but he hasn't returned my call, or replied to my emails. Never had this problem with any other dealership

"All they want is your money"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No customer service skills at all, Once they have your money they don’t care and the manager is magical never in but promises you the world when you ever see him in person, but when it comes to getting the job done, he’s never in and no one has any idea so your stood looking like an idiot. I would highly recommend you stay away from Penton Salisbury! Go elsewhere!!

"Professional, courteous and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From our initial phone call to Penton Salisbury (we wanted to view a used car we had seen on line) the salesperson we spoke to, Dean, was very professional and efficient. He answered all our questions and arranged a test drive to suit us as we were travelling a fair distance. His follow up calls were appreciated as he kept us informed of what was happening. On collection Dean was prompt, efficient and the paperwork was ready. Thank you Dean!

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Dealership Information

Penton Salisbury is an Franchise dealership that is based in Salisbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
121 reviews4.5 out of 5 stars — Rated Excellent
Excellent
104
Very Good
3
Average
1
Poor
2
Terrible
11

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  • Contact Information

    Address

    Penton Salisbury
    48 Churchfields Road
    Salisbury
    Wiltshire
    SP2 7PW

    Get in touch

    01722 322828
    https://www.pentonmotorgroup.com/citroen/contact-us/penton-citroen-salisbury/

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Penton Salisbury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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