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I bought a car from Peter Vardy Carz in November 2022. 1) On picking up the car they told me they had broken one of our keys, but it was ok they would get a new one made. What followed was months of me chasing and chasing and chasing, given no response or excuses, and I still have no second key. 2) They told me the low tyre pressure on the back wheel when I picked up the car was nothing to worry about, just needed pumping up. Nope, it turned out to be a screw in the tyre which I had to pay to get fixed 3) They told me the lack of log book with the car was because it didn't come with one - another lie I found out when I got it serviced, and had to pay to get a log book. Absolute failure of customer service. Do not count on these guys for aftersales care, once they have sold you the car and you have left the lot they will not help you an ounce.
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Was booked in to view and test drive a car at Whitemyres branch when we arrived it was obvious they did not have a note of our booking.The salesman we who dealt with us was very unhelpful told us that the car had been sold by another branch.No apology was given overall their customer service was very disappointing.We have purchased a number of cars from Vardy's in the past but wont be returning
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Greeted at reception at Perter Vardy Aberdeen on time. Car ready before stated time. ALL staff most helpful and polite. Car valet brilliant. 2nd car from Peter Vardy and never had cause to complain in the 4 years dealing with them Thank you all so much at Peter Vardy, Aberdeen Mrs G Duncan
I couldn't be happier with the service I received at Peter Vardy in Aberdeen, I will definitely be using them again for my next car purchase they were excellent, I recommend them 100%
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Jim hynd in response to great service at Peter Vardy in Aberdeen
Read with glee the reviews maybe I should have gone to Aberdeen vauxhall as the Edinburgh branch don't seem to care now that i have my brand new car ignore calls and never reply to tweets evanshalshaw next time also can't recommend them to family and friends as they will also get ignored after purchasing
This dealer is great when you are buying but woe betide you if something goes wrong and you need to deal with their service dept. A car I bought from them has broken down three times in 8 months. They level of customer service I received has been hands down the worst I have ever recieved from any organisation. This company cannot even get conducting a simple phone call right. You are passed around, put on hold indefinitely, put through to numbers which ring out and given numbers which no longer work to call. On one occasion the receptionist I had spoken to and who had put me through to a number which rang out pretended too be a different person when I called back. You will be promised call backs which will never happen and your emails will be ignored. This is the third car I have bought through Peter Vardy, the first two were fine however the crap I have had to put up with over the third one was so bad that on principle I will never deal with this company again. And if you take my advice, neither should you.
Quick efficient service. Staff helpful and polite. Fully recommend them
Reviewer has confirmed their email address
Well it was easy when i went to Peter Vardy for my Audi A4, saw the car, liked it, test drove it and off I went. Not a problem at all. Of course I would go again. Easy, quick and efficient service from start to finish. Ive now had the Audi for 4 weeks
Reviewer has confirmed their email address
Peter Vardy Vauxhall, part of the Peter Vardy Car Company, are a new and approved used Vauxhall dealership based in Aberdeen. As well as a wide range of Vauxhalls, this dealership also stocks a variety of used cars from popular manufacturers. This dealership is equipped to cater to your servicing needs and also offer MOT testing. Pay monthly options can be arranged and parts & accessories are also sold here. This dealership is open for sales Monday to Saturday.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Peter Vardy Vauxhall Aberdeen
Lang Strach
Aberdeen
Aberdeen City
AB16 6LA
01224 684848
https://www.petervardy.com/vauxhall/find-us/vauxhall-aberdeen
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