I bought a car from Peter Vardy Carz in November 2022. 1) On picking up the car they told me they had broken one of our keys, but it was ok they would get a new one made. What followed was months of me chasing and chasing and chasing, given no response or excuses, and I still have no second key. 2) They told me the low tyre pressure on the back wheel when I picked up the car was nothing to worry about, just needed pumping up. Nope, it turned out to be a screw in the tyre which I had to pay to get fixed 3) They told me the lack of log book with the car was because it didn't come with one - another lie I found out when I got it serviced, and had to pay to get a log book. Absolute failure of customer service. Do not count on these guys for aftersales care, once they have sold you the car and you have left the lot they will not help you an ounce.

Was booked in to view and test drive a car at Whitemyres branch when we arrived it was obvious they did not have a note of our booking.The salesman we who dealt with us was very unhelpful told us that the car had been sold by another branch.No apology was given overall their customer service was very disappointing.We have purchased a number of cars from Vardy's in the past but wont be returning

Greeted at reception at Perter Vardy Aberdeen on time. Car ready before stated time. ALL staff most helpful and polite. Car valet brilliant. 2nd car from Peter Vardy and never had cause to complain in the 4 years dealing with them Thank you all so much at Peter Vardy, Aberdeen Mrs G Duncan

This dealer is great when you are buying but woe betide you if something goes wrong and you need to deal with their service dept. A car I bought from them has broken down three times in 8 months. They level of customer service I received has been hands down the worst I have ever recieved from any organisation. This company cannot even get conducting a simple phone call right. You are passed around, put on hold indefinitely, put through to numbers which ring out and given numbers which no longer work to call. On one occasion the receptionist I had spoken to and who had put me through to a number which rang out pretended too be a different person when I called back. You will be promised call backs which will never happen and your emails will be ignored. This is the third car I have bought through Peter Vardy, the first two were fine however the crap I have had to put up with over the third one was so bad that on principle I will never deal with this company again. And if you take my advice, neither should you.