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Bought a van from this dealership and from the first moment the communication was second to none. It was delivered to my front door and was allowed to walk around and inspect. Unfortunately there was a few things that I was slightly disappointed with and as the day went on it played on my mind more and I messaged Will with regards to this later into the evening (and this is where my recommendation kicks in) I explained to Will with regards to the scratches and dents that weren’t listed in the advert and to my amazement Will instantly took responsibly for this and explained that things could have been done a little better and organised for the van to be collected and corrected. This was his recommendation not my request. FOR ME THIS IS THE DEFINITION OF CUSTOMER SERVICE. I instantly got the impression that Will was on a mission to ensure that I was happy and by god am I. I’m 44 years and I’ve bought dozens of cars over the years and THIS IS THE BEST EXPERIENCE that I’ve had from purchasing from a dealer. It’s a breath of fresh air. I simply CAN NOT RECOMMEND enough! A recomendation is not only for the initial product or service it’s where you might be a little unhappy and how that business responds to that and these guys have been upstanding and amazing. Will is an absolute gentleman, trustworthy, honest and transparent at every level. Will - thank you - you are an example for all traders and dealerships 🙏
Aftersales from PFH Car Sales in response to Wow - just wow!
Thank you for your review and kinds words, we are pleased to have had your custom. Regards PFH Car Sales.
I have used PFH for many years and they never fail to deliver a great service.
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Great service
Pleasure meeting you, and thank you for your review, it's much appreciated. Regards PFH Car Sales.
Everything was done over the phone or email due to covid so I was a little nervous but the salesman soon put my mind at rest, he was so helpful and informative. I arrange for the car to be delivered and the car was pristine when it arrived and they did everything they said they would so over all really happy. We were helped and dealt with very efficiently throughout the whole process of purchasing our new car.
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Really good
Thank you for taking the time to leave such a pleasant review, it's much appreciated. Regards PFH Car Sales
Very good experience and really happy with the car, it's exactly what I wanted. A great service from the dealership 100% satisfied, the chap who I spoke to was polite, helpful and answered all questions making it a smooth process buying my new car. Highly recommend!
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Brilliant experience
Thank you for your review and kinds words, we are pleased to have had your custom. Regards PFH Car Sales.
Excellent from start to finish from this dealer I'm absolutely delighted with this efficient, professional and outstanding service, he delivered the car to me door to door service. And I LOVE my new Mazda Thank you PFH Car Sales. Would recommend to all my family and friends
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to What excellent service!
Pleasure meeting you, and thank you for your review, it's much appreciated. Regards PFH Car Sales.
Great service provided by PFH, I decided I wanted to get a slightly more economical car so bought a Fiat and its been great so far. The dealer delivered the car to my door and even took my part ex away which was brilliant. It was hassle free in everyway. Thanks for all your help 😊
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Delivered to my door!
Thank you for taking the time to leave such a pleasant review, it's much appreciated. Regards PFH Car Sales
I had been looking for a new Jaguar and saw this one at PFH and I couldn't be happier with it, its a lovely car and exactly what I wanted, the service from the dealer was 1st class and excellent in all aspects. I had a slight issue with one of the wingmirrors and the dealer immediately sorted it for me. Fantastic experience!
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Excellent dealership
Thank you for your review and kinds words, we are pleased to have had your custom. Regards PFH Car Sales.
I recently bought a Audi from PFH cars and due to being so busy with work I've only been driving it once a week or so but it drives lovely, it's a great car. The customer service was good, the dealer delivered the car to me which was brilliant, he was very genuine and helpful. I would definitely look to use this dealer again in the future when IM ready to upgrade or swap!
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Genuine dealer
Pleasure meeting you, and thank you for your review, it's much appreciated. Regards PFH Car Sales.
Great service all round! The car is lovely to drive and runs fantastic! The process was quick and simple through out, no complaints what so ever a faultless transaction and I would happily look to use PFH in the future.
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to Great service and stock
Thank you for taking the time to leave such a pleasant review, it's much appreciated. Regards PFH Car Sales
I bought a Land Rover from PFH and its absolutely brilliant, really good service from these guys. Due to the pandemic and the restriction in place, they brought the car to me to have a look at and then took it back and serviced, MOT'd and valeted it. The dealer then delivered it back to my house when it was ready for me which was great, it was a quick turnover and a very professional service! Really happy with how easy everything was and the car itself, its wonderful!
Reviewer has confirmed their email address
After Sales from PFH Car Sales in response to great new Land Rover
Thank you for your review and kinds words, we are pleased to have had your custom. Regards PFH Car Sales.
Quality car retailer of Knutsford
PFH provides an efficient and trusted online purchase and delivery service our customers can research and buy online with confidence and convenience. We guarantee the car you purchase is serviced up to date, taxed for 6months, warranted and delivered with a full MOT if required.
We work closely with several Car Finance specialists including Zuto - the UKs No.1 online Car Finance Specialist.
We are very proud to be a Zuto Approved and Trusted Dealer. PFH has a 100% success rate with the online purchase and delivery service - we have never had a car returned and if there is a minor issue we resolve it efficiently and correctly
Delivery is nationwide and within 3 to 5 business days of cleared funds - Please call for details
All vehicles are supplied with 12 months MOT, 6 months Tax, 5 star 6 month warranty and free delivery.
Car sourcing available.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 30 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 0 |
PFH Car Sales
Broadoak Lane
Knutsford
Cheshire East
WA16 6JP
| Mon | 08:00 - 18:00 |
| Tue | 08:00 - 18:00 |
| Wed | 08:00 - 18:00 |
| Thu | 08:00 - 18:00 |
| Fri | 08:00 - 18:00 |
| Sat | 08:00 - 18:00 |
| Sun | 08:00 - 18:00 |
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