Molly H, May 2026
"Practically Perfect"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I would rate my experience a 4 star as staff lovely and were regularly in contact through out the process making it feel easy and an enjoyable experience purchasing my new car :)
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Practically Perfect
Thank you for your lovely review, Molly! We’re so pleased to hear that the team helped make the process feel easy, enjoyable, and stress-free whilst purchasing your new car.
It’s great to know the regular communication and support throughout your journey made a positive difference to your experience.
Thank you again for choosing Phantom Motor Company and we hope you absolutely love your new car! 🚘😊
David P, May 2026
"Hard to Fault !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My VW Arteon is spot on, I can't fault it. The sale's was brilliant, honest and upfront. I can't find anything wrong with the car, its like new. I would return in the future.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Hard to Fault !
Thank you for the fantastic review, David! We’re delighted to hear you’re loving your VW Arteon and that the whole experience was honest, straightforward, and enjoyable from start to finish. It’s great to know the car has exceeded your expectations and feels like new. We really appreciate your kind words and look forward to welcoming you back to Phantom Motor Company in the future!
Anneka W, May 2026
"Hyundai Tucson"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was driving past Motortrust and decided to pop in, and I noticed the Tucson. It was exactly what I was looking for as it had a big boot, was reliable and it was reasonably priced. I had a few issues getting the light on the dash sorted but its been fixed now. I was with Ben during the sales process, he was alright.
Reviewer has confirmed their email address
+0 Found this review helpful
Max G, April 2026
"MG 4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Phantom Motor Company had the car I wanted so I went there. They were easy to deal with and Gary was good.
Reviewer has confirmed their email address
+0 Found this review helpful
Rebecca P, April 2026
"Audi E-Tron"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Audi E-Tron has been fine, we have been enjoying it. Other than a delay on the collection date, the customer service was brilliant.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Audi E-Tron
Thank you for your review, Rebecca! We’re really pleased to hear you’ve been enjoying your Audi E-Tron and that you received brilliant customer service from the team. We do apologise again for the delay on the collection date, and we truly appreciate your patience and understanding. Wishing you many happy miles in your new car and thank you for choosing Phantom Motor Company!
Ben R, April 2026
"Perfect from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything from start to finish at Phantom was perfect, from the communication to helping me find the right vehicle. Originally I had chose a different one but it had gone right away, so they let me have a look around to see if I came across anything else which I did, I went to view it and had a test drive, put a deposit down and picked it up the next week, it was simple and clean! I’ve already recommended them to a friend.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Perfect from start to finish
Thank you for the fantastic review, Ben! We’re delighted to hear everything was perfect from start to finish and that the team helped you find the right vehicle in the end.
We’re pleased we could help make the process simple, smooth, and enjoyable for you, even after the original vehicle had sold. It’s great to know you found another car you loved and had a positive experience throughout.
Thank you as well for recommending us to your friend — that really means a lot to us. We hope you continue to enjoy your new car and look forward to seeing you again in the future! 🚘😊
Catherine, April 2026
"Audi E-TRON"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
👍🏻👍🏻👍🏻👍🏻👍🏻
Reviewer has confirmed their email address
+0 Found this review helpful
Madeleine O, April 2026
"Love my Audi A1"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I love my new Audi A1, it has been absolutely fabulous in the last few months. Everyone at Concept Car Credit was brilliant, I dealt with Longin mostly, and he was fabulous throughout the process.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Love my Audi A1
Thank you for the lovely review, Madeleine! We’re so pleased to hear you’re loving your new Audi A1 and that it’s been fabulous for you over the last few months.
We’ll be sure to pass your kind words on to Longin — he’ll be delighted to hear how happy you were with the service he provided throughout the process.
Thank you again and we hope you continue to enjoy every mile in your Audi! 🚘😊
Alex, April 2026
"Good price for Jaguar F-type "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
She is going steady at the moment. I thought the Jaguar F-type was offered at a competitive price. There was a bit of a delay on my end, but Alistair was sound with me and got it all sorted out.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Good price for Jaguar F-type
Thank you for the great review, Alex! We’re really pleased to hear you’re enjoying your Jaguar F-Type and that you felt it was competitively priced.
We’ll be sure to pass your kind words on to Alistair — he’ll appreciate the feedback. We’re glad everything got sorted smoothly for you in the end, even with the delay along the way.
Thank you again for choosing Phantom Motor Company and enjoy the F-Type! 🚘😊
Liam J, April 2026
"Exceeded all my expectations"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Longin at Phantom Motor Company really pulled through for me in closing the deal. The car itself exceeded all my expectations as was clearly well looked after. So 5* from me.
Reviewer has confirmed their email address
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Exceeded all my expectations
A huge thank you from all of us for your amazing feedback. We’re so pleased you enjoyed your experience with us.
Want Your Car Delivered? Get A Quote
