Anonymous, September 2022
"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My car buying experience with Phantom was faultless, everyone who I came into contact with was polite and professional. There was no pressure or 'hard sell' as you call it. We felt well informed about the car we came to see and were more than happy to go a head with the purchase.
+0 Found this review helpful
lewis from Phantom Motor Company in response to Faultless
Hi,
Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
Hollie P, September 2022
"Mercedes C300"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with my Mercedes C300, it is a joy to drive, I just LOVE it! Thanks so much Phantom for the great car.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Mercedes C300
Hi,
Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.
Lewis H, September 2022
"So easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Such an easy buying experience with Phantom, the team were pleasant to deal with. My Focus is a brilliant car and great to drive.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to So easy
Hi,
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Matthew L, September 2022
"We are both happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am proper happy with the A-Class we bought from phantom, the car is SPOTLESS! The A-Class is actually my wife's car so she drives it much more often than me and she is so happy with it. We dealt with Kevin while buying the car and he is a top lad! I have been keeping my eye on the stock available at Phantom so I might be making a further purchase from here.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to We are both happy
Hi,
Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
Anonymous, September 2022
"Thank you Phantom "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My husband and I love our Audi Q7! Thank you so much to everyone at Phantom for all your help and friendliness.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Thank you Phantom
Hi,
Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.
Neil J, September 2022
"My go to dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Lexus is not the first car I have had from Phantom, I have actually had quite a few from them over the years! Phantom are my go to dealership, they always have a great range of cars in to choose from and the customer service I receive is second to none!
+0 Found this review helpful
Lewis from Phantom Motor Company in response to My go to dealership
Hi,
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Frank J, September 2022
"Great aftersales care "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Range Rover Vogue from Phantom Motor Company which overall I am very pleased with, after the purchase I did notice a slight niggle with the car but Phantom were fantastic in their resolution. The car was collected from my home, the work was carried out and the car was returned to me. I am more than happy with how this was handled. The service man who I dealt with throughout was very helpful.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Great aftersales care
Hi,
Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
Paul M, September 2022
"Local dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Phantom is literally round the corner from me and I have had a few dealings with them over the years. They are honestly such a nice bunch down there. All is great with the BMW thanks so much!
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Local dealership
Hi,
Thank you for taking the time to leave a review of our company. We are so happy to hear that you have had a great experience with our company. We wish you all the best for the future and look forward to seeing you for your next upgrade.
Sarah W, September 2022
"Very pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So pleased with Phantom Motor Company, their car buying process and aftersales is exceptional. I decided to have some cosmetic work carried out to the Nissan Juke I purchased from here and they were fantastic during so. I was given a curtesy car and the work was completed to a very hight standard. I dealt with Alan throughout and he was very nice and helpful
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Very pleased
Hi,
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.
Steven K, August 2022
"Polite and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to Phantom to find a new car and as soon as I got there I saw a Hyundai... a very impulsive buy but I couldn't not buy it!
The customer service was top notch and I cant fault. My standards were met being in and around the dealership. I found everyone was very polite and friendly and the process was super quick and flowed nicely. The staff at Phantom Motor Company were all very helpful and very informative.
+0 Found this review helpful
Lewis from Phantom Motor Company in response to Polite and friendly
Hi,
Thank you for taking the time to leave a review of our company. As a company, nothing makes us happier than reading your feedback as it shows that all of our hard work is paying off. Enjoy your stunning new car and if there is anything you need, don’t hesitate to get in touch.
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