Bought range rover for my daughter came with a few teething troubles. Bit like a new car. They came out immediately took it back fixed it. Gave my lass a bottle of champagne..she gave them a big hug and now I'm going to buy one from them myself. I can honestly say prior I had never met any of them before..ive been driving 50 odd years..dam good set of lads terry dodd ....hollys dad

Not sure if they are unprofessional, incompetent, or just greedy. I drove from Manchester to Wigan to see a Polo they advertised last Thursday. They (Wayne) agreed some work needing doing – damaged windscreen and dent to wing. They suggested I claim for windscreen damage repair on MY insurance as this would be cheaper (which I wouldn’t do - maybe fraudulent) We agreed they would do the work and then I would come over again to check happy with the repairs, then I would buy. They didn’t ask for deposit – but said they would call me car back when car back from repairers. I called them Friday, and they said car still away for repair, and would call me when back with them. Heard nothing, so called them on Tuesday to be told car was sold to someone else they day before! Wayne apologised, but said it’s sold and gone, he was not in on Monday and “no-one looked in his book”. I am not sure if they ever did the work, or just managed to sell it to someone who took it as it stood. So would I recommend, NO.

Ok where do I start? First of all I would like my review to be anonymous ... But they require a email so I'm just going to send a friends!!!! I went to look at a car at phantom motors with my husband and daughter the whole attitude was... Slightly dodgy.. Nothing like going to a Range Rover dealership or a Mercedes dealership neither a Audi dealership,after seeing a car that I really loved and could afford I made a purchase I did feel honestly like they were a bunch of dodgy dealers with attitude tbh but we went and paid in full even though they said we were slightly short of the amount (even though I paid with cash that I had counted 10 times earlier that morning!!!) When they arrived with all my documents they asked if they wanted me to let them mot the vehicle so I agreed however there we a issue with a cover underneath but according to the sales rep this was normal ?! I should of queried it really! When leaving after purchasing there was a light on my dashboard so I asked them to have a look,the gent said it might be to do with there fuel?? I drove my new purchase away to find a week later the light had not gone out (it was an emissions light, when driving back to Wigan to sort the problem out I overheard the "boss" say on his phone "don't just fix the dash board light"!!!!! I just listened and drove off hoping all would be well... What can I say not so long later but out of warranty I need a new gearbox estimated at £1.500 my family are gutted and feel that yes it could just be a coincidence but also feel that these guys are dodgy and should not be trusted!!! Please do your home work we didn't!!!!

Avoid avoid avoid!!! They love to take your money but when you have a problem which you will they are rude and totally unhelpful. In talks with the finance company to get the deal unwound as the car is definately not fit for purpose and I'm getting nowhere with this farsicle company. Trust me when I say this do not buy a car from Phantom Motor Company, you have been warned!

Super friendly people, very helpful, great service. Felt very welcome, very impressive setup with some super motors, travelled 290 miles for the car of my dreams a fully loaded Mercedes ML350, they gave a fair price for my PX and arranged my finance for me. Very simply the best!! I will be back.

Good selection of cars, all prepared very nicely, would definitely recommend, just bought my third car off these guys, always looked after me with my part exchange, every car I have had they always ask me to sell it them back when I'm ready for change. No hassle buying experience.

Superb, brilliant, 1 of a kind, individual personal service, excellent after sales, low rate finance, hassle free experience Keep up the fantastic work Phantom. We will see you soon. David Allen.

Bought a Mercedes A Class from Phantom Motor Company and my Mrs loves it. I paid a good price, gave me a reasonable trade in figure in which they didn't haggle me when I got there. They have some dream toys in the showroom, they didn't pester me which I quite liked, arranged everything for me, helped to tax it as I'm no good with the old computer, found them very good to deal with. Will be back for another car as I have had bad experiences in the part when buying performance cars. Thanks a lot Wayne, Steve and the team keep up the excellent work.

Super customer service and after sales, excellent selection of cars all prepared to the highest caliber. My daughter has since purchased a Bentley GT. Great set of guys. Thanks to everyone here, I will be in touch when I can afford the Porsche. Mr thomlinson.