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I knew what car I wanted to view before I arrived at the dealership and that was the Audi E- Tron. Chelsea took good care of me while I was buying the car. There wasn't any questions she couldn't answer, so I couldn't be happier with the customer service she provided me.
Reviewer has confirmed their email address
The car isn't actually for me, I bought it for my granddaughter, who is currently learning to drive. She has her test next week so fingers crossed she passes, I have full faith that she will because for the small amount of times I've sat in with her, she has been great. So far it's the perfect first car.
Reviewer has confirmed their email address
There wouldn't be anything I'd change about my car buying experience at this company because Brian made everything so easy. He was very approachable and took care of absolutely everything, and as soon as he answered all of my questions, I had full confidence in buying the car off of him. I've taken the car on a lot of long trips on the motorway and it's been so reliable.
Reviewer has confirmed their email address
Since my Corsa was in and out of the garage all the time, it was 100% needed for me to start looking for a new car to make sure I wasn't left stranded without a car week in and week out. I had a look online for Ford Fiesta's and after seeing one advertised in Wilmslow, I went to take a look. But on the way down, I saw a nice looking Clio drive past us and instantly changed what car I wanted. This is when I found the Renault Clio advertised at Phantom Motor Company. I called the dealership to make an appointment and headed down. Chelsea was amazing from the word go, she kind of left me to it, and it felt like it was my choice instead of being pressured into making a decision. Once me and my dad had a look around the car, Chelsea then offered to take it out, and she was happy to wait at the dealership while me/ my dad took it out. This was a really nice touch because I hate people watching me drive. Anyway, we got back to the dealership and I went ahead with it! It's taken some getting used to, but it's such a better car to drive. Easy 5*
Reviewer has confirmed their email address
You can tell that Brian is clued up because there wasn't any questions he didn't know the answers to about the Mercedes Benz GLC I was looking to purchase. He managed to push everything through quite quickly, and since driving away, I've given the car a good run out, and it's been sound.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Sound
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
It's been a while since me and my husband purchased our Land Rover Discovery Sport but still to this day we are both really impressed with it! We got our car around the Christmas period so naturally it was a busy time of year for everyone but Longin was always in communication with us on when the car would be ready. Once it was ready he was quick to arrange for the car to be delivered. Everything was on time and the car looked amazing.
Reviewer has confirmed their email address
So far it's been a 5* experience! I've always had great communication with the team at Phantom Motor Company and If I've ever struggled to get a hold of someone, I would get a call right back, which is always reassuring. Along with the great customer service, I got a great Land Rover Evoque that I wouldn't change for the world. If you haven't already, take a look at what cars they have in stock! You won't be disappointed.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to You won't be disappointed.
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
Wouldn't be happier with my purchase from Phantom Motor Company. 10 out of 10
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to 10 out of 10
Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.
lewis from Phantom Motor Company in response to 10 out of 10
Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.
What a quick turn around Kevin managed to pull off with my Renault Kadjar! Me and my partner walked into the dealership in the morning to have a look at the large selection of cars they had in stock. We saw the Renault amongst all of the cars but we weren't 100% set on getting it, so we went away to think about it. We then came back in the evening, and this is when we started speaking to Kevin, he was great! Nothing was to much trouble for him and you could tell he is proud to deliver amazing customer service. On the second visit, we decided to take the car home and we are very happy we went for it, it's been amazing.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to I love it 💖
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson Kevin will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
After seeing my Land Rover Discovery online, I called up to get some more information and I think the gentleman who answered was Longin but I'm not 100% sure. Anyway, he answered all of my questions about the car and I had full faith in what he was telling me, so I went ahead with the car. We arranged a day for delivery and it didn't disappoint because the car was delivered on time and in great condition. Overall, everything has been great and I'm very happy with my car.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Land Rover Discovery
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Land Rover and we look forward to seeing you in the future when you return to Phantom.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1631 | |
Very Good | 253 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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