Absolutely disgusting custom service. My daughter bought a car of them. Told they would give it full mot when it was due in March 2025. Leave it with me a few days in February and i will get it ready, I get last minute mot dates no problem that’s what I do he says. We buy the car on driving it home we discovered the heating doesn’t work can’t clear the windows. Bring it back in couple of days he says. Stephen in garage this is. They have it a day to fix it, not an apology. Then one of the tyres keeps going flat overnight. Take it to get checked and was told wheel is badly corroded take it back garage you bought it from should repair it. Some weeks later they agree to take the car sort the tyre and mot as originally promised. Car left with them on 25th Feb. Numerous texts asking when it will be ready, some answered some ignored. Daughter explained she was going to Spain for a week. Today 11th March go to collect the car for her. And guess what it’s not MOT’d. Oh there are no dates, but when selling us the car he never had any issues getting dates it is what he does checks everyday couple times a day always gets dates no problem, that was his story until he got our money. I said it’s not really great service considering they known they needed mot dates for past three months. Also considering car had no heating eroded wheels etc. This is when Stephen turned cheeky, actually said “what u expect it’s a second hand car”. I said I expect you to keep your word and check everything works as it should. He didn’t replace the eroded wheels etc just the tyre. Everytime I said it’s not great customer service he said what u expect and told me he didn’t have to take my attitude. Such poor customer service. Went to drive off in car and lo and behold it wouldn’t start battery was dead. Despite all problems we had with them and the car and he knew it was being collected nobody had the foresight to check it again. I should add my daughter paid over £200 extra for warranty extension. Absolute rude cowboys, lousy customer service

Now called Auto Source !! Stay well away from this place!!! Cowboys, rude, unprofessional, I'm still in shock how Philip Mcgarrity spoke to me basically told me to fuck off.....take your money & custom elsewhere

So I bought a car off Philip last month and it broke down last friday.I spent most of saturday trying to get through to the landline and mobile but he did promise to lift the car on monday which he did and it was returned today and seems to be driving well. I hope there are no further issues with the car but I cannot fault how reliable they were in collecting and returning the car repaired. Fingers crossed we have no further issues.

I bought a car from here about a month ago (July 2023) initially I was pleased with the car a 2014 Nissan Qashqai. As part of the deal I insisted on. a years warranty with the car and this was provided. Any problems just bring it back and we will sort it out Stephen told me as I left. Before too long problems began I noticed the parking sensors weren't working, then the start stop auto function began playing up, an amber warning light showed up on the dashboard indicating a fault with the braking system. Then on Monday last it would not start steering was locked and key would not turn in the ignition. As the car was parked outside my house getting someone to come and check it became a problem it turned out that the basic warranty I had with warranty solutions through the dealer would not cover this. Stephen was totally unhelpful and stopped taking or returning my calls in the end I had to make a payment of £105 to Green flag to have the car checked, the problem was the ignition barrel which needs replaced and it is now with car servicing in Newtownabbey awaiting a part that Stephen has refused to order in. The last time we spoke on the phone he said f. k you I am not dealing with you anymore and has bailed on me. So I have a car with a worthless warranty needing expensive repairs that I will have to pay for myself. This is Phillip Mcgarrity motors a bunch of useless cowboys. Stay well away from them.

Some people give car dealers a bad name. Actually… some people give people a bad name. Not possible to leave 0 stars but would if I could

So I refused to pay for work done to my car on the basis that Phil admitted it should have been done before I got the car 5 months ago (when he told me new brakes were put in) and even stated that it was physically impossible for that much wear and tear to happen in that time. After a brief dispute, Phil decided to block my car in nearly hitting me in the process. A financed car can't be retained as a result of non payment, he would know that so I don't know what he was thinking. My partner confronted him about nearly hitting me and Phil went charging at him and our 2 year old son who was in his dad's arms at the time. My partner had to push him to keep him away from our son. Phil the disappeared in to his office leaving us there so we asked is someone could move the van parked behind me so I could get out and they moved it. Phil saw this and CAME RACING ROUND IN HIS CAR HITTING A GUY WHO WAS IN HIS WAY!!! Regardless of the dispute Phils behaviour was psychotic! I've never seen anybody act so bizarrely!

Stephen from McGarrritys is acting as a private seller when in fact he is a car dealer himself. He recently sold my son a car via gumtree with a phone number listed on McGarritys website. The car had a faulty head gasket diagnosed after 3 days .When asked to refund Stephen refused stating it was a private sale although his name ( Stephen ) didnt feature on the logbook. Now reported to the PSNI and small claims.

If i could give this zero stars I would. Awful customer service Had a (supposedly) private conversation with stephen last week looking for advice on trade ins etc. Stephen then went on to tell tales about my visit to my own car dealer who sold me my current car, telling him everything we spoke about which is so unprofessional and completely wrong! Then when I rang to confront him about it baring in mind I wasnt cheeky at all the owner of the dealership answered PHILLIP MCGARRITY and screamed down the phone at me and called me a fucking twat.... what a lovely way to speak to a heavily pregnant woman & lovely customer service from a business owner isn't it !!!!! Disgusting! I would never step foot in this place again who do they think they are! going bye the reviews neither should anyone else dont know how they are still in business! Hopefully not for much longer treating customers the way they do. AVOID AT ALL COSTS !!!!!!!