18% Reviews
replied to
50% Recommend
to friend


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16 reviews from our car dealer reviews community
Leave a review for Phoenix Way Car Dealership Ltd
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16 reviews from our car dealer reviews community

Leave a review for Phoenix Way Car Dealership Ltd
Leave a review
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"Good lads and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very much enjoyed my purchase from Phoenix way car dealership ltd. I wasn’t planning on purchasing but saw that the cars were well presented and felt like it was a good enough of a deal for an impulsive buy. Happy with the car and I must say that the finance purchase was swift and easy

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+0 Found this review helpful

Management from Phoenix Way Car Dealership Ltd in response to Good lads and good service

Hi Mujib, Thank you for purchasing your vehicle from us. We would like to use this opportunity to congratulate you once again on your latest purchase and hope you enjoy your new vehicle! It was a pleasure having you over and Please feel free to get in touch if you require any further help or assistance. Regards, Management Phoenix way car dealership Phoenix way, Hounslow, TW5 9NB Phoenix distribution park, Unit 69 020 3643 8642

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"Great service! Would use again!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Mercedes c-class from Phoenix way car dealership. Was very happy with the overall service and would recommend them! I did end up purchasing an extended warranty from Customer Protect and I hope it is worth the money but the service from the dealership itself was really good and I would certainly visit again!

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Management from Phoenix Way Car Dealership Ltd in response to Great service! Would use again!!

Hi Niahm, It was a pleasure having you over at our dealership and hope you enjoy your new vehicle. We always recommend customer to choose for the extended warranty options as it is a good way of protecting your investment and ensuring you are not having to pay any additional fees for mechanical repairs for the next years coming. We always do our very best to ensure all our vehicles are up to standard but vehicles are machines and they can break down at any time! If you require any further assistance in the future feel free to get in touch with us. Regards, Management Phoenix way car dealership Phoenix way, Hounslow, TW5 9NB Phoenix distribution park, Unit 69, 020 3643 8642

"DONT BOTHER !!!!!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoenix Way Car Dealership promised the car on 3 occasions and still had to wait. when we finally had enough and went to collect, we were not given the MOT cert. we had to wait for the car to return (were told they had gone to get petrol) and they had used it to collect car parts. Over a month later still no MOT certificate and eventually got a copy through the post - but it is not the original and does not say if there were any advisorys. we havent received our warranty either. AVOID THIS DEALER !!! THEY DONT CARE ABOUT ANYTHING OTHER THAN TAKING YOUR MONEY !!

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"Vauxhall Insignia"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very bad dealer. I bought one week ago Vauxhall Insignia and the guy said will send me my 3 month warranty next morning on mail. I called them two times from then and nothing. Very dissapointed in Phoenix Car Dealership.

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+4 Found this review helpful
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"bad aftercare"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra back in August. The car was clean and in good condition but I have had numerous issues with the car which the dealership have been quite hesitant to help with and in the end I have had to pay out to have the repairs done at another garage at my own cost which is annoying. I probably wouldn't recommend this dealership.

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+5 Found this review helpful
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"Chevrolet buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In July I went to Phoenix Car Dealership and purchased a Chevrolet Orlando. The service was excellent and the dealers were really helpful and knowledgeable. The car was very clean and in excellent condition and I have had no issues with it at all. I am really happy and would recommend this dealership.

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+1 Found this review helpful
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Dealership Information

Phoenix Way Car Dealership Ltd is an Franchise dealership that is based in Hounslow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.3 out of 5 stars — Rated Average
Excellent
7
Very Good
2
Average
0
Poor
5
Terrible
2

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  • Contact Information

    Address

    Phoenix Way Car Dealership Ltd
    Unit 69 Phoenix Way
    Hounslow
    Greater London
    TW5 9NB

    Get in touch

    020 3643 8642
    https://www.phoenixwaycardealership.co.uk/

    Opening times
    Mon 10:00 - 19:00
    Tue 10:00 - 19:00
    Wed 10:00 - 19:00
    Thu 10:00 - 19:00
    Fri 10:00 - 19:00
    Sat 10:00 - 19:00
    Sun 10:00 - 19:00

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Phoenix Way Car Dealership Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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