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15 reviews from our car dealer reviews community
Leave a review for Phoenix Vehicle Resales
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15 reviews from our car dealer reviews community

Leave a review for Phoenix Vehicle Resales
Leave a review
"DO NOT BUY A CAR FROM THIS PLACE!!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY A CAR FROM THIS PLACE!!! They sold me a faulty car and concealed this information from me at purchase. Within a couple of days of buying it, I went back to the garage with the first issue affecting the steering which was not working properly and made it dangerous to drive on the road. They informed me that the issue was fixed and a few days later as I was driving the car on a 50mph road (within 1 week of buying the car), it broke down and burst into flames that engulfed the entire vehicle. I had to call the motorway assistance crew to put out the flames on the scene and it was so bad that the road had to close down near it for some time. The car was a complete write off and my £2K went with it. When I went back to the garage to tell them what happened, they refused to take ownership of the fault with the car that caused it to burn up and would not help me with a like-for-like replacement vehicle to get around in. I went back to them on multiple occasions to speak with them and plead my case with the loss of the faulty car they sold me but they refused to assist me with compensation for the loss. Their customer service is appalling and I will never return there or recommend for anyone to do business with them. They would not even return my calls when I reached out to them and were rude in the other dealings.

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+3 Found this review helpful
"Not impressed"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car 12 months ago from Phoenix Vehicle Resales. Went to take it for MOT at well known dealership and was shown the patch work that had been done underneath the car. Oil leaks everywhere. I am having to scrap the car as that much work needs doing. I have now found out that DVLA never received any paperwork which the guys said they would send so I am not trying to sort out the mess of the car actually not being registered to me. in fairness though the paperwork could have been lost in the post!

"Superb service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoenix Vehicle Resales are really nice lads to deal with, no pressure at all . They have been there for over 25 years and know the car trade. The clio I purchased is running well, had a problem with electric window motor which they sorted straight away and lent us a replacement car while in for repair. Again nice people to deal with.

"Joanne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben, ammet and John are lovely guys. Any trouble with cars bought from them they will sort your problem out. Phoenix Vehicle Resales are always helpful and polite.

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"Clio buyer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Clio from here back in June. The car was clean and in good condition but I had a squeaky noise not long after getting the car so I took it in and it turned out to be The from calibre so that has cost me £250 to get sorted. The dealers have been quite helpful and the car is good value for money and I would recommend this dealership but with slight hesitation.

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Dealership Information

Phoenix Vehicle Resales is an Independent dealership that is based in Manchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.8 out of 5 stars — Rated Very Good
Excellent
10
Very Good
1
Average
0
Poor
1
Terrible
3

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    Contact Information

    Address

    Phoenix Vehicle Resales
    308 Hyde Road
    Manchester
    Greater Manchester
    M12 4RA

    Get in touch

    0161 274 4142
    http://www.pvrmotors.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Phoenix Vehicle Resales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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