I should have checked the reviews before buying from Pinetree Car Superstore, Tonypandy. Over 11% of their Trustpilot reviews are 1-star, and unfortunately my experience matched them. I bought a Land Rover Discovery that was sold with severely incorrect tracking, loud heater blowers, and repeated limp-mode faults. I raised these issues immediately. I was repeatedly told the car had been inspected and repaired, yet the tracking was still clearly out, the faults remained, and the car continued to go into limp mode. I have proof that repairs were either not carried out or not checked properly. The vehicle was returned multiple times, wasted hours, caused stress, and resulted in extra costs for vehicle hire and time off work. Only after several failed attempts was a refund issued. Cars can go wrong — but selling a car with obvious issues and repeatedly claiming repairs were done when they clearly weren’t is unacceptable. The aftersales service and mechanical standards are very poor. Any replies from the company will be ignored. I do not value responses from a business that delivers this level of service. Will highly recommend to avoid to people and after speaking to people in the area its very easy to see where this company is going. Learnt from my mistake and check the reviews before buying.
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Manufacturers: Sells a variety of makes and models
Pinetree Car Superstore Ltd
Lord Tonypandy Mr Speakers Way
Tonypandy
CF40 2PS
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