Pinewood Autos were low on technical knowledge. They use nick names and very much rude. The sales was conducted after 7 pm which something they use against The buyer to agree to the sale with major defects in the vehicle such as torn arm rest plus deep cut in another arm rest. Very bad service whether after or before sale. Luckily the car was taken on finance and managed to complete health check. The owner will never respond to any communication until resolved by the finance.

Cowboys, dishonest, rip off, AVOID!! Billy & his other assistant sold us a faulty car. When we contacted Billy about it he said the fault was not covered by the warranty. After speaking with trading standards they advised us the garage legally are required to replace, repair or refund the car. When we informed Billy of this he became immediately avaisive and rude and told us the 'manager' had to deal with it. However Billy said "he didn't know" who the manager was and could not give us their details. We have since discovered Billy Grace is the manager & owner. We have a young baby and live 50 miles away - without getting solicitors involved there's nothing we can do. They are extremely hostile when we speak to them and liars! If I could give 0 stars I would. AVOID AVOID AVOID AVOID!!!!!!

I have no complaints at all.Customer service was excellent , they were very helpful and friendly . Very pleased with the car I bought from these guys.Will be recommending this company and possibly buying from them again in the future .