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Whilst Cameron was professional, friendly and polite. The ‘man in charge’ was inflexible and seemed only able to say no. He did not even come to say no to me in person! Whether that’s because I am a woman or they just didn’t want to make a sale - I am unsure. Part exchange is offered but my car was not suitable for them, despite being immaculate and low mileage. Again disappointing. Left feeling extremely disheartened and disappointed. I would not recommend Pinewood, as buying a car should be a positive event with a connection with the car company. Perhaps I’m just old fashioned!
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PURCHASED AN AUDI FROM THESE GUYS ONLINE. HAD IT DELIEVERED WITHIN A WEEK TO PRESTON. AS DISCRIBED AND VERY HAPPY WITH THE SERVICE FROM START TO FINISH. WOULD DEFINATLY RECOMEND.
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The guys at Pinewood Motor Company are committed individuals. I was promised the 2nd key and another part in post. Delivery was recorded and received well within promised time. Defiantly recommend them!
When we turned up at Pinewood Motor Company had barely any engine oil and was supposedly freshly serviced.
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Staff from Pinewood Motor Company in response to Viewed a corsa 1.4
Dear Luke We are sorry that you have had this experience with us. Upon your viewing on Saturday, the Corsa had not yet been serviced and the oil was at minimum. As i said to you in person and also phoned you later purely to apologise for the inconvenience, the vehicle was due for an mot and service which got carried out on Monday. We have over 60 vehicles in stock, and on Saturday after your visit i checked every single one of them and this Corsa was the only vehicle which missed the eye and got advertised before it had a service and an mot.It was our mistake and i put my hands up to that as i did on Saturday. It was a pure human error but calling us dishonest and putting this review on multiple websites is very harsh and a step too far. We are proud of having hundreds of happy customer purely because of the service we provide. No vehicle gets sold with an mot less than 6 months or without a service if it is due. Again on behalf of my team, i apologise once again. Your Sincerely Sheraz
Staff from Pinewood Motor Company in response to AVOID
Dear Nancy, We are sorry that you feel that way but it is completely normal for an old vehicle to need a set of brake pads after a year of use, especially when we do not know when they were changed last. At the point of sale they were within the legal limit. We offered for you to have them done by us on trade costs which you refused. Yours Sincerely, Pinewood Motor Company
Pinewood Motor Company sell Ggeat genuine cars, polite staff who cant do enough for you, a liar of a boss who lies to for face without any compulsion, well worth a look if you are after a good used car.
I bought my Lexus from here back in September. The car was nice and clean and it immaculate condition. It drives perfectly and I am really happy with the price of the car. I would recommend this dealership for sure.
Reviewer has confirmed their email address
Pinewood Motor Company is an Independent dealership that is based in Thatcham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Pinewood Motor Company
Hermitage Road
Thatcham
West Berkshire
RG18 9JN
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