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Bought a Mustang Mach 1 from Jamie. Very friendly service. No fuss with the purchasing process, no pushy salesmen or anything. Had car all prepped and was driving away within a couple of hours. Highly recommended.
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I have bought numerous cars from PM Car Sales and referred them to many of my friends and family. My most recent purchase was a stunning Land Rover Discovery, enjoyable experience as always and couldn’t fault the whole process. The car itself was flawless and the presentation given by the sales staff was fantastic, explaining every aspect of the car. I love the car and knowing it was 100% right made the purchase a no brainer. A Thank you to the whole team for an amazing deal and great service from start to finish can't wait for my next purchase from you.
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The best place and I find my dream car thank you very my perfect service very friendly people I meeting I wish all the best for them It's nice to be friends with such beautiful people in the world.
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From the first initial phone call right through the whole process and even after I collected my Land Rover Defender PM car sales were amazing. There’s no hard sales pitches the communication was the best I have ever experienced when buying a car . I’m so glad I went with the gtechnic coating as this car is 2 years old but looks brand new. I travelled an 8 hour round trip to collect this car and it really was worth it and will return to purchase my next vehicle. The whole team are very professional and offer great after care I couldn't recommend them anymore!!!!!!!!
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After buying what I thought was a lovely amg gt. The car was not as thought. Squeelling breaks .radio switching on and off . Flat battery key fobs. And very bad communication. Ie. He is unavailable we are in different buildings. A phone call from the owner did nothing to make me feel better. I have never left a review on any site before. But this time I must. I won't use pm cars again. I won't go as far as lies .but I will say untruths and a feeling of once I have came of the phone they would say thank f... and smile. Brigitte de vriese
Many thanks to all it was very easy to buy my car and part exchange my old one they also swooped my dash camera over and gave my wife and myself a lift to seaham then pious up when car was ready put mobile onto car for me great service would buy again
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What a great experience! From start to finish the communication was fantastic. Everything was as described and then some! Thanks you and I’ll be back for another purchase in the future.
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The below is a reflection of MY PERSONAL EXPERIENCE : Where do I start? For me it dealing with PM Car Sales who is also known as Northern Sky Motors Ltd has been an end-to-end horrendous experience. I purchased a vehicle from this dealership in January after part exchanging one of my own vehicles. I was sold, what I later but quickly became aware of, a defective white Audi A5 where the headlights and steering developed faults, and was willing to have repairs to be carried out. I ended up making a 5 hour return journey travelling up to Sunderland for the work to be carried out and it is both unprofessional and discourteous that I did not even get any recognition never mind an apology for these defects. After a few days yet again these faults reappeared, the dealership had fitted a used headlight unit, which was still full of condensation and water. The vehicle had been unfortunately parked on my driveway for three months and I have been going round in circles with this dealership. In my opinion, the customer service with this company was egregious and sub-standard. I did eventually become frustrated and felt that I had no choice but to threaten the dealership with legal action . To top things of I was never given the chance to test drive the vehicle and all the paperwork was pre completed before handover. This company sells you a vision but fails to deliver on the most important factor which is customer service. I had to have an independent engineer look at the vehicle who confirmed there were multiple defects and was out of pocket in doing this and the dealership refused to reimburse me. I ended up rejecting the car under the consumer law act and asked for a full purcahse price refund. I would recommend that anyone purchasing from this dealership does thorough research and inspects the vehicle they intend to purchase properly. Please read through all the fine print very carefully and ensure you request a test drive of any vehicle. I also noticed that the service history was handwritten despite me being told the vehicle was part of a long life service. Unfortunately this dealership, from my understanding, is not part of the motor ombudsman or an appropriate ADR scheme. I would recommend always paying a deposit via credit card so your covered under section 75. I will now avoid this company all costs!
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PM Car Sales from PM Car Sales in response to HORRENDOUS EXPERIENCE
Mr Mohammad. It is with great disappointment and sadness to read a review of this nature, however it comes as no surprise following your manner of conduct. Your review is factually incorrect, and you have failed to set out the full audit of events. You purchased an Audi A5 from this dealership in January 2022. As a dealership we pride ourselves in providing a positive customer experience and we try our utmost to ensure that a vehicle meets with every customers expectations. However, on some occasions a vehicle may suffer from an unforeseen issue, and we try our very best to resolve this as quickly as possible either directly through the dealership or through the warranty company which provides nationwide coverage to help our customers. In your first two weeks of ownership you managed to drive 2941 miles in your vehicle and then reported that there was some condensation building up in one of the vehicles headlights. As with any issue that arises with a customers vehicle we tried to reach an immediate resolution with you. The vehicle was eventually returned to us, and we replaced the headlight. You will of course appreciate that the headlights are sealed units and we hoped that this would have resolved the complaint. We were very surprised for you to subsequently advise that the replacement unit also allegedly had condensation in it. With regards to the alleged steering issue, you fail to mention in your review that following your own inspection of the vehicle by an automotive engineer they advised you that the issue you raised with the steering had in fact been caused by your steering geometry/tracking being out of alignment and this was likely caused by potholes from when you had been driving and is a wear and tear issue which would be routine maintenance and your responsibility. You then demanded a full refund plus £3000 compensation which we found to be unreasonable and unfair. As you would not entertain any meaningful resolution, we sought legal advice and asked for a third party to try to communicate with you to reach a resolution. To state we were not professional or courteous to you is completely disingenuous of you. On the limited occasions that an issue arises with a vehicle we endeavour to resolve the complaint as quickly and meaningful as possible. However, we respectfully point out that it requires both parties to communicate to resolve the issue. We felt that your threats and demands along with continued abuse to our staff and management team were wholly unnecessary and to conclude the matter a decision was taken to make you an offer to buy back the vehicle to resolve the complaint which you accepted. We are sorry that you were unhappy with your vehicle and your experience. We hope that your expectations of buying a used vehicle can be achieved elsewhere. Kind regards PM Car Sales
excellent service and professional and politeness from paul at pm Car Sales made me feel comfortable no high pressure sales you see a car you like you get an excellent px price for your car job done hour later your driving home in your dream car. I would highly recommend to anyone buying or sellin a car contact paul at seham cars.. thanks one again paul you've made my easter wk end off to a good start
Paul’s where really nice lads,very approachable no bull got a good price for my car and found me an excellent finance deal recommend to all friends and family. Thanks PM Car Sales.
PM Car Sales is an Independent dealership that is based in Seaham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
PM Car Sales
13B Enterprise Court Seaham Grange Industrial Estate
Seaham
County Durham
SR7 0PS
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