Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


929 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

929 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Ace customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had my first visit to this dealership, and I have to say, my experience was quite positive. The car is running great, which is a huge relief. The customer service was pretty good overall. The guy who attended to me was ace and took care of everything I needed. I felt welcomed and valued as a customer. I'll definitely consider coming back here.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Ace customer service

Thank you for the positive feedback! We’re pleased to hear your first visit was a success and that the car is running well. It’s great to know you felt welcomed and valued. We look forward to assisting you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Made us feel at home😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is running brilliantly with no issues at all. I found the car online and headed down for the first time, and everything was as advertised perfectly. Matthew was excellent, there was no pressure at all. He spent a lot of time with us, went through all the options, and explained everything so clearly. We even took out a year's insurance and parts and labour cover, and he made sure we understood how it all worked. He was so patient and friendly, so it made the experience easier dealing with someone who was happy to help. The reception guy was so lovely and chatty. He was really helpful and made us feel comfortable and welcomed, almost like we were at home.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Made us feel at home😊

Thank you for the positive feedback! We’re delighted to hear that your car is running brilliantly and that everything matched the online description. It’s fantastic to know Matthew provided excellent service and made the process clear and comfortable. We’re also pleased to hear that our reception team made you feel at home. If you need anything further, don’t hesitate to reach out.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Banging customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The new car is absolutely sound so far, cannot fault it. First time heading down to these guys, but they were amazing. I would absolutely have a look at them again when I’m on the search for the next car, hopefully not anytime soon. But Haydn was a top man, banging customer service, no problems at all.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Banging customer service

Thank you for the positive feedback! We’re thrilled to hear that your new car is performing well and that Haydn provided excellent service. We appreciate your kind words and look forward to assisting you with your next car search when the time comes!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cannot sing these guys praises enough"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing. I literally cannot sing their praises enough, the car is amazing, but the customer service is just one of a kind. When we had the car, we noticed a little dent on the driver’s door. Made them aware and they literally replaced the whole door for us. Would absolutely recommend them to anyone looking for a dealership that values customers. Anthony was really good, really helpful and just made sure we were happy throughout the whole process.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Cannot sing these guys praises enough

Thank you for the outstanding review! We’re thrilled to hear you’re delighted with both the car and our customer service. It’s fantastic to know that Anthony and our team went above and beyond to ensure your satisfaction. Your recommendation means a lot to us, and we’re here to assist with anything you need in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Customer service that is hard to find "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys really go above and beyond. Had a little issue with my car and one of the guys on the team booked me in with BMW to get it diagnosed and sorted out. Would absolutely come back because the customer service is just something you don’t find everywhere.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Customer service that is hard to find

Thank you for the kind words! We’re pleased to hear that our team went the extra mile to resolve your issue and that you appreciated our customer service. We look forward to assisting you again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Zero issues over here "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was amazing, he really helped me through the finance process, and was really handy. Really chuffed with the new Seat. Had an issue with the battery, but they’re waiting on me to drop it in so they can sort it for me, it’s just about finding the time. I part exchanged my old car and can’t lie I feel like I got a really fair price for my car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Zero issues over here

Thank you for the great feedback! We’re thrilled to hear that Haydn was helpful throughout the finance process and that you’re pleased with your new Seat. We’ll make sure to address the battery issue promptly when you’re able to bring it in. It’s also wonderful to know you felt you received a fair price for your part-exchange. If you need anything else or have any questions, don’t hesitate to reach out!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Genuine and down to earth "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko is actually round the corner from me, so it was about time I go. I didn’t realise what hybrid actually meant for a car, so I’m still learning my way around the car, as a lot of the functions are unknown to me. But I’m still getting on well. They were really helpful and friendly, they were genuine and down to earth, so cannot ask for anything more. I don’t give anyone full marks, so would give them 4 for sure.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Genuine and down to earth

Thank you for your feedback! We’re glad to hear you had a positive experience and that you’re adjusting to your new hybrid vehicle. It’s great to know our team was helpful and friendly. If you have any questions about the car or need further assistance, feel free to reach out!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"10/10 customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going well, I think so anyways nothing is falling apart, so cannot complain haha. Found them on Autotrader, and thankfully the car looked like the pictures, so I wasn’t dealing with any hidden shocks or surprises. James was really helpful, he was just all in one. Absolute 10/10 guy.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to 10/10 customer service

Thank you for the positive review! We’re pleased to hear everything is going smoothly with your car and that it matched the pictures. It’s great to know James provided excellent service and made your experience a 10/10. If you need anything else, feel free to reach out!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Convinced me to go for the car!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the reviews on these guys and saw it was also AA approved so thought I’d take a visit down there myself. Really glad I did, because I am enjoying my new Vauxhall. Matthew was amazing, he really helped out. Offered me a test drive and gave me all the information I needed. Cannot fault them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Convinced me to go for the car!

Thank you for your feedback! We’re thrilled to hear you’re enjoying your new Vauxhall and that Matthew provided outstanding service. It’s great to know our AA approval and reviews helped you make your decision. We hope you enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Easy and stress free!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving the new Golf! Everything is running smoothly, and I couldn’t be happier with it. It was my first-time visiting Ponko, and I have to say, I’d definitely come back. Matthew was fantastic, he offered me a test drive right away and assisted me throughout the entire process. He made everything so easy and stress-free. Thanks, Matthew!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ponko from Ponko in response to Easy and stress free!

Thank you for the wonderful review! We’re thrilled to hear you’re loving your new Golf and that Matthew made your first visit so positive and stress-free. We appreciate your kind words and look forward to seeing you again in the future!

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
929 reviews4.7 out of 5 stars — Rated Excellent
Excellent
740
Very Good
178
Average
1
Poor
5
Terrible
5

Add Review

  • Submit new information
  • View 7 more dealership images

    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more