Car Dealer Reviews is an
official partner of Auto Trader
I recently had my first visit to this dealership, and I have to say, my experience was quite positive. The car is running great, which is a huge relief. The customer service was pretty good overall. The guy who attended to me was ace and took care of everything I needed. I felt welcomed and valued as a customer. I'll definitely consider coming back here.
Reviewer has confirmed their email address
Ponko from Ponko in response to Ace customer service
Thank you for the positive feedback! We’re pleased to hear your first visit was a success and that the car is running well. It’s great to know you felt welcomed and valued. We look forward to assisting you again in the future!
The car is running brilliantly with no issues at all. I found the car online and headed down for the first time, and everything was as advertised perfectly. Matthew was excellent, there was no pressure at all. He spent a lot of time with us, went through all the options, and explained everything so clearly. We even took out a year's insurance and parts and labour cover, and he made sure we understood how it all worked. He was so patient and friendly, so it made the experience easier dealing with someone who was happy to help. The reception guy was so lovely and chatty. He was really helpful and made us feel comfortable and welcomed, almost like we were at home.
Reviewer has confirmed their email address
Ponko from Ponko in response to Made us feel at home😊
Thank you for the positive feedback! We’re delighted to hear that your car is running brilliantly and that everything matched the online description. It’s fantastic to know Matthew provided excellent service and made the process clear and comfortable. We’re also pleased to hear that our reception team made you feel at home. If you need anything further, don’t hesitate to reach out.
The new car is absolutely sound so far, cannot fault it. First time heading down to these guys, but they were amazing. I would absolutely have a look at them again when I’m on the search for the next car, hopefully not anytime soon. But Haydn was a top man, banging customer service, no problems at all.
Reviewer has confirmed their email address
Ponko from Ponko in response to Banging customer service
Thank you for the positive feedback! We’re thrilled to hear that your new car is performing well and that Haydn provided excellent service. We appreciate your kind words and look forward to assisting you with your next car search when the time comes!
Absolutely amazing. I literally cannot sing their praises enough, the car is amazing, but the customer service is just one of a kind. When we had the car, we noticed a little dent on the driver’s door. Made them aware and they literally replaced the whole door for us. Would absolutely recommend them to anyone looking for a dealership that values customers. Anthony was really good, really helpful and just made sure we were happy throughout the whole process.
Reviewer has confirmed their email address
Ponko from Ponko in response to Cannot sing these guys praises enough
Thank you for the outstanding review! We’re thrilled to hear you’re delighted with both the car and our customer service. It’s fantastic to know that Anthony and our team went above and beyond to ensure your satisfaction. Your recommendation means a lot to us, and we’re here to assist with anything you need in the future!
These guys really go above and beyond. Had a little issue with my car and one of the guys on the team booked me in with BMW to get it diagnosed and sorted out. Would absolutely come back because the customer service is just something you don’t find everywhere.
Reviewer has confirmed their email address
Ponko from Ponko in response to Customer service that is hard to find
Thank you for the kind words! We’re pleased to hear that our team went the extra mile to resolve your issue and that you appreciated our customer service. We look forward to assisting you again in the future!
Haydn was amazing, he really helped me through the finance process, and was really handy. Really chuffed with the new Seat. Had an issue with the battery, but they’re waiting on me to drop it in so they can sort it for me, it’s just about finding the time. I part exchanged my old car and can’t lie I feel like I got a really fair price for my car.
Reviewer has confirmed their email address
Ponko from Ponko in response to Zero issues over here
Thank you for the great feedback! We’re thrilled to hear that Haydn was helpful throughout the finance process and that you’re pleased with your new Seat. We’ll make sure to address the battery issue promptly when you’re able to bring it in. It’s also wonderful to know you felt you received a fair price for your part-exchange. If you need anything else or have any questions, don’t hesitate to reach out!
Ponko is actually round the corner from me, so it was about time I go. I didn’t realise what hybrid actually meant for a car, so I’m still learning my way around the car, as a lot of the functions are unknown to me. But I’m still getting on well. They were really helpful and friendly, they were genuine and down to earth, so cannot ask for anything more. I don’t give anyone full marks, so would give them 4 for sure.
Reviewer has confirmed their email address
Ponko from Ponko in response to Genuine and down to earth
Thank you for your feedback! We’re glad to hear you had a positive experience and that you’re adjusting to your new hybrid vehicle. It’s great to know our team was helpful and friendly. If you have any questions about the car or need further assistance, feel free to reach out!
Everything is going well, I think so anyways nothing is falling apart, so cannot complain haha. Found them on Autotrader, and thankfully the car looked like the pictures, so I wasn’t dealing with any hidden shocks or surprises. James was really helpful, he was just all in one. Absolute 10/10 guy.
Reviewer has confirmed their email address
Ponko from Ponko in response to 10/10 customer service
Thank you for the positive review! We’re pleased to hear everything is going smoothly with your car and that it matched the pictures. It’s great to know James provided excellent service and made your experience a 10/10. If you need anything else, feel free to reach out!
Saw the reviews on these guys and saw it was also AA approved so thought I’d take a visit down there myself. Really glad I did, because I am enjoying my new Vauxhall. Matthew was amazing, he really helped out. Offered me a test drive and gave me all the information I needed. Cannot fault them.
Reviewer has confirmed their email address
Ponko from Ponko in response to Convinced me to go for the car!
Thank you for your feedback! We’re thrilled to hear you’re enjoying your new Vauxhall and that Matthew provided outstanding service. It’s great to know our AA approval and reviews helped you make your decision. We hope you enjoy your new car!
Loving the new Golf! Everything is running smoothly, and I couldn’t be happier with it. It was my first-time visiting Ponko, and I have to say, I’d definitely come back. Matthew was fantastic, he offered me a test drive right away and assisted me throughout the entire process. He made everything so easy and stress-free. Thanks, Matthew!
Reviewer has confirmed their email address
Ponko from Ponko in response to Easy and stress free!
Thank you for the wonderful review! We’re thrilled to hear you’re loving your new Golf and that Matthew made your first visit so positive and stress-free. We appreciate your kind words and look forward to seeing you again in the future!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 740 | |
Very Good | 178 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.